Been training at the JD Gym in Washington for 5 months now, I love it! Always motivated when I go in, a really good mix of all ages, from teens right through to elderly people still wanting to stay i... See more
Company replied
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Been training at the JD Gym in Washington for 5 months now, I love it! Always motivated when I go in, a really good mix of all ages, from teens right through to elderly people still wanting to stay i... See more
Company replied
My monthly payment was late by a day ,I tryed to email with no response. I tried to pay next day and couldn't get on site to pay ! The next day my payment went from 27 pound to 40 pound .Now they wo... See more
Company replied
Gym is really well equipment , well maintained. Never have to wait for any equipment however my times at the gym is between 9am - 11:45am as work starts at 12 ;) the only downside i would say no cold... See more
Company replied
Took out a months membership on a special deal which I've used often before. No problem with setting up the membership and easy access to the facilities via their app. The changing / showering areas... See more
Company replied
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Spire Road, The Peel Centre, NE37 2PA, Washington, England, United Kingdom
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good equipment and great pts they’re all lovely

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
Variety of machine is good, Shower room should be cleaned up more.

Reply from JD Gyms - Washington
Great kit, great atmosphere and great staff! Couldn’t recommend enough!

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
Great gym good machines , staff members lovely and friendly couldn’t ask for any better , facility’s great overall a fantastic gym would recommend.

Reply from JD Gyms - Washington
Been training at the JD Gym in Washington for 5 months now, I love it! Always motivated when I go in, a really good mix of all ages, from teens right through to elderly people still wanting to stay in shape, really friendly staff, shout out to Joey and Caitlin, both gave me some great advice today, really helpful, always smiling. That’s how PT’s should be and they are a credit to JD gyms.
The gym is constantly being cleaned, immaculate machinery, every possible bit of kit you could ever want. No wonder they are expanding all over the UK, JD you have nailed it, more of the same please!!! 10/10

Reply from JD Gyms - Washington
Have been coming for the past year and a half. Lovely gym members, loads of space and machines. :)

Reply from JD Gyms - Washington
My monthly payment was late by a day ,I tryed to email with no response. I tried to pay next day and couldn't get on site to pay ! The next day my payment went from 27 pound to 40 pound .Now they won't apply for original payment more than once ,but when charges are applyed they will keep applying until they have received the payment with charges .
Poor quality of customer care ..

Reply from JD Gyms - Washington
Machines broke for weeks
Toilets are scruffy

Reply from JD Gyms - Washington
Great gym, friendly staff, been training here for years and never had any issues over the years

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
Gym has a wide variety of equipment, plenty of cables, but the gym is lacking discipline. Plates left on machines, the dumbbell area having an 8kg next to 50kg, then a 12kg. A bit of tidiness would increase my rating.

Reply from JD Gyms - Washington
Gym was nice and quiet today. Perfect equipment no complaints

Reply from JD Gyms - Washington
Great gym, good lighting and equipment! The only gym I've ever felt fully comfortable and confident at! Super friendly staff including Jacob and the rest of the team!

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
The gym being open 24/7 is great. It is set out really well and has a great atmosphere. I love the sauna but they could be a bit bigger. Overall a great gym

Reply from JD Gyms - Washington
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