Took out a months membership on a special deal which I've used often before. No problem with setting up the membership and easy access to the facilities via their app. The changing / showering areas... See more
Company replied
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Good gym with modern equipment and plenty of bench space. Couple of older machines in there that take away from the aesthetic, but all functioning as well as the new stuff - so need to replace. Co... See more
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Been training at the JD Gym in Washington for 5 months now, I love it! Always motivated when I go in, a really good mix of all ages, from teens right through to elderly people still wanting to stay i... See more
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Great gym with some great classes on offer. Zumba with Marta is brilliant, her passion shines through and she always gives 100% to every session. She makes newcomers feel welcome ensuring m... See more
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Company details
About JD Gyms - Washington
Written by the company
Contact info
Spire Road, The Peel Centre, NE37 2PA, Washington, England, United Kingdom
- 1915946413
4.7
Excellent
414 reviews
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Bath room and hand wash
The bath room and toilet would close at 10 pm and this is so inconvenient for me as I am used to going GYM at night. Also, because of the time limit, this makes the men to do the bath before 10 pm and it was very crowded and smelly at the bath room at around 9 pm. If the bath room operates for 24 hours a day, then we don't need to go to bath at the same time.
Moreover, the hand wash at the exit shows a expiry date of 2022 and it is already 2024, meaning that the hand wash expired for 2 years and this is really awful...
Updated on 15/08/2024:
Thanks for replying my comment. I understand there is an assessible changing room which opens 24 hours a day. However, this poor single room needs to serve all the GYM users when the regular changing room is closed after 10pm everyday. I usually need to wait for a while when I want to use it because there is usually another person using it.
Also, can you help to change the hand wash at the exit regularly as it shows a expiry date in 2022, which is 2 years ago...
July 18, 2024
Reply from JD Gyms - Washington
Hi there
Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Washington, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
qr codes not working
qr codes not working could not get in or get out, The changing rooms were locked so we could not get in to get changed, not a good first experience coupled with the app missing some key features other gyms have simple gym stats like how many members are scanned in.
June 29, 2024
Reply from JD Gyms - Washington
Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: washington@jdgyms.co.uk
Take care
The JD Gyms Team 💚
Reply from JD Gyms - Washington
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Very good place and good people
Very good place and good people. Very fairly priced for what equipment they have the go to gym for me.
Staff are spot on and 24 hours opening so no more excuses.
June 10, 2024
Reply from JD Gyms - Washington
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Amazing equipment and friendly staff
June 2, 2024
Reply from JD Gyms - Washington
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Washington
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Head and shoulders above other 24hour gyms
For a very affordable gym it has fantastic machines, atmosphere and music to keep you motivated with (what I have experienced) zero id***s totally unlike PureGym where I left to rejoin JD .. even more ideal that it’s 24hours so can go after night shift. And little perk of having discounts always helps
May 15, 2024
Reply from JD Gyms - Washington
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Weights don’t get managed or put back
Weights don’t get managed or put back, so busy every time I have tried to train.
QR take ages to read.
Classes don’t fit with my shifts.
May 20, 2024
Reply from JD Gyms - Washington
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great and clean place. Friendly staff.
Everything is perfect. Clean space and friendly staff.
May 19, 2024
Reply from JD Gyms - Washington
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Washington
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Easy access 24 hour is great ….one…
Easy access 24 hour is great ….one downside think machines need a little maintenance
April 30, 2024
Reply from JD Gyms - Washington
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Best gym I've been to... Very nice equipment and top staff!
Very nice equipment.
Gym etiquette won't go a miss but I totally understand that people are in a rush and have busy lifestyles.
Very warm and welcoming staff especially the duty manager Alex. He should definitely be running JD Gyms from the top level.
April 28, 2024
Reply from JD Gyms - Washington
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Well I have returned to jd gym and…
Well I have returned to jd gym and found its had a revamp.. the gym is always clean and tidy plenty of machines, staff are friendly and helpful, nice atmosphere.. liking it 👌 so far, nice too see plenty of old faces from last time I was here which is a good thing 🏋️♂️ 💪 😀 well done jd ur keeping ur customers....
April 20, 2024
Reply from JD Gyms - Washington
Hi there
Wow! Thanks for the 4 -star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
First time at JD Gym well impressed…
First time at JD Gym well impressed with there layout and overall quality and performance on there equipment! Not to mention its 24/7 with full access via your QR code 👍
April 25, 2024
Reply from JD Gyms - Washington
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Superb range of equipment
Onboarding experience, (rejoined). 24/7. Superb range of equipment.
April 25, 2024
Reply from JD Gyms - Washington
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Great gym with lots of equipment but…
Great gym with lots of equipment but some of the weight machines need maintenance
April 21, 2024
Reply from JD Gyms - Washington
Hi there
Thank you so much for taking the time to leave us a review. We are thrilled to hear you are enjoying the gym!
Best wishes
The JD Gyms Team
Excellent Gym
Excellent modern gym. Spoilt for choice with all the machines. Perfect for me as I start work at 5am and it’s open 24hrs. Play some great music as well. Only downside is that the changing rooms are closed through the night.
April 15, 2024
Reply from JD Gyms - Washington
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
We are a 24-hour gym in Washington, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
Best wishes
The JD Gyms Team 💚
Great gym
Great gym, could do with some changing and shower facilities staying open during the night with it being a 24hr gym
April 13, 2024
Reply from JD Gyms - Washington
Hi there
Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐
We are a 24-hour gym in Washington, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Washington
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Tired, needs maintenance
Equipment/readouts not all working 100%
Lots of worn out pads
Broken cup holders
For this money, should be better
April 6, 2024
Reply from JD Gyms - Washington
Hi David
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
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