I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... See more
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The person who dealt with cancellation of memberships was very helpful and made the cancellation process very straightforward without any further delay or inconvenience. He also welcomed my future re... See more
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Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the do... See more
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Terrible customer service. Avoid at all costs! Beware there is a terrible cowboy parking company called Bank park who control the car park at the gym. Staff at JD gyms are uninterested when you get a... See more
Company details
About JD Gyms - West Bromwich
Written by the company
Contact info
West Bromwich Ringway, Sandwell Centre, B70 7QS, West Bromwich, United Kingdom
- 1213125137
3.0
Average
286 reviews
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Washroom Sona steam area to much smell…
Washroom Sona steam area to much smell can take care for that area thnks
June 9, 2025
Reply from JD Gyms - West Bromwich
Hi Resham – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Reply from JD Gyms - West Bromwich
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Great space!
Really good gyms, i feel like a better gym etiquette needs to be enforced. Nobody re-racking weights, everything left out of place. A lot of tripping hazards if people aren’t paying attention.
Enjoy the vibe of the gym, very spacious and has everything I need.
June 8, 2025
Reply from JD Gyms - West Bromwich
Hello - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
Thanks, The JD Gyms Team 💚
Overrated
Overrated, Mostly crowed with all the men crowding around the Weight area. Customer support is awful, have requested them cancellation since day of purchasing the membership yet no one has come back to me. I would rather not waste another month in this crowded gym of West bromwich
June 6, 2025
Reply from JD Gyms - West Bromwich
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
Best wishes, The JD Gyms Team 💚
JD GYM IN Newtown Middleway
off Allesley St, Newtown Middleway, Birmingham B6 4NF nasty changing rooms and smell in the gym I'm not going back there again
June 1, 2025
Reply from JD Gyms - West Bromwich
Hello – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on westbromwich@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚
Personally intimidating for beginners
Be honest would of found the gym very intimidating without my personal trainer in regards to alot of free weights equipment compared to plate machines which I find more helpful when going gym by myself as a beginner and also price for this experience has me in 2 minds of staying on my membership
May 24, 2025
Reply from JD Gyms - West Bromwich
Hi there - Thanks for taking the time to leave this review. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members.
Thanks, The JD Gyms Team 💚
Best gym in West Bromwich good trainers…
Best gym in West Bromwich good trainers and respectful
May 26, 2025
Reply from JD Gyms - West Bromwich
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
A great gym and good atmosphere.
May 19, 2025
Reply from JD Gyms - West Bromwich
Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - West Bromwich
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Excellent experience
May 7, 2025
Reply from JD Gyms - West Bromwich
Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚
Great gym was shown around by Craig…
Great gym was shown around by Craig he’s was great thank you
May 15, 2025
Unprompted review
Reply from JD Gyms - West Bromwich
Hello Emeka - We're delighted to hear you had a great experience at the gym. We're thrilled you found Craig to be so helpful and appreciate your kind words.
Best wishes, The JD Gyms Team 💚
Nice and clean and smell good
Have see a lot of people complaining the gym isn't nice and the sauna smell bad but guess what I registered and what they were saying was rubbish is just let them to loss customer but I noticed that everything was amazing and order, the men bathroom was super clear and smell good as well have never been in a gym where by men bathrooms is super clear for me is a perfect gym and clean 🙇🙏❤️😍🔥🔥🔥
May 4, 2025
Reply from JD Gyms - West Bromwich
Hello - Thanks for the 5star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Only thing needed is more powerful…
Only thing needed is more powerful showers and energy boost drinks available for customers who have enhanced membership
May 2, 2025
Reply from JD Gyms - West Bromwich
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Sandwell gym is brilliant but let by…
Sandwell gym is brilliant but let down by how long showers have been out of use only 2hot showers between a lot of male users long waiting times in changing room really should be fixed within 48hrs of being reported not two weeks and still waiting.
April 28, 2025
Reply from JD Gyms - West Bromwich
Hello Ciaran - Thanks for leaving us some feedback. Our West Bromwich showers have been in working order, if you do ever have any concerns about the facilities in club though, please notify staff on site as soon as you can.
The JD Gyms Team 💚
The shower area is very dirty and…
The shower area is very dirty and overall the changing room is very dirty
The showers were slippery from the lack of cleaning
Please clean the shower area and changing room for a better environment and a better experience
April 25, 2025
Reply from JD Gyms - West Bromwich
Hi Zara - Thanks for leaving us some feedback. We do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to speak to a member of staff or alternatively, email the Manager on westbromwich@jdgyms.co.uk
The JD Gyms Team 💚
Pretty self explanatory
It’s got everything, the staff are helpful nothing better is required
April 7, 2025
First time in jd gym brilliant for me…
First time in jd gym brilliant for me worki g away, a lot different from my local gym, there's literally everything you need everyone's friendly staff are helpful
March 8, 2025
Reply from JD Gyms - West Bromwich
Hi there
Thank you for your kind words! We are thrilled to hear you enjoyed your first visit and found everything you needed. It's great to know you appreciated the friendly staff and the wide range of equipment.
We hope you'll continue to enjoy your workouts with us.
Best wishes
The JD Gyms Team
Cleanliness needs work!
All in all a fantastic gym with lots of equipment available! However, I have noticed the cleanliness really does need work. Specifically in ladies toilets and showers, I understand if it isn’t the job description of the reception staff however I think the gym would benefit from hiring a cleaning team. That is my only criticism which is why I have to knock off 2 stars, but don’t let my review stop you from going. It’s a really good gym!
March 6, 2025
Reply from JD Gyms - West Bromwich
Hi there
We appreciate your honest feedback and are glad you enjoy the variety of equipment we offer. We understand your concerns about the cleanliness of the ladies' toilets and showers.
We take all feedback seriously and will use it to improve our facilities. We strive to provide a clean and comfortable environment for all our members.
Best wishes
The JD Gyms Team
Reply from JD Gyms - West Bromwich
Hi there We appreciate your kind words and are thrilled to hear that you enjoyed your experience. We strive to provide excellent service and are glad our staff made your visit enjoyable.
Best wishes
The JD Gyms Team
They don't allow to use toilets after…
They don't allow to use toilets after 11.55pm
Not many machine to use
Rude staff
February 4, 2025
Reply from JD Gyms - West Bromwich
Hi there
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in West Bromwich, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
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