JD Gyms - WidnesReviews 

262
TrustScore 4 out of 5

4.1

Widnes Road Unit 3, WA8 7TN Widnes, England, GB


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Rated 5 out of 5 stars

First visit 11/01/23 I mainly do cardio and the machines for running/walking are excellent even when busy there are free machines to use, very clean, not used the changing room yet but i had a loo... See more

Company replied

Rated 3 out of 5 stars

Only once have I seen the equipment being cleaned by staff. I understand it is the responsibility of the client as well however this very rarely happens. Not much in the way of air-conditioning is t... See more

Company replied

Rated 3 out of 5 stars

Staff are very helpful,polite and caring, gym it self is good has everything you need .but for the past 5+ weeks the showers in the men's haven't been working properly,water is cold,luke warm at ti... See more

Company replied

Rated 5 out of 5 stars

The trainer who welcomed me, James, was amazing. He was patient and gave off an accommodating, encouraging, and exciting energy at first contact, and all through the induction.The gym has got a wide v... See more

Company replied


Company details

  1. Gym

About JD Gyms - Widnes

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Widnes Road Unit 3, WA8 7TN, Widnes, England, United Kingdom

  • 1512030347

4.1

Great

TrustScore 4 out of 5

262 reviews

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4.1

All reviews

(262)

4,369 reviews in the last 12 months

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Rated 1 out of 5 stars

After numerous attempts I was unable to…

After numerous attempts I was unable to reset my account password. I now have to visit my local gym for them to try and resolve issue.

May 28, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great staff

Good gym, if equipment breaks it gets sorted relatively quickly. Well maintained inside, only downside is the showers which sometimes stink. Can't fault the staff though. Asked a member of staff where the hack squat was, they didn't have one but he spent about 20+ minutes showing me how to do a barbell squat correctly. He didn't have to do that, but massively helped me out. I'm useless with names but think he was called Brian.

May 21, 2024
Unprompted review
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Reply from JD Gyms - Widnes

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Loads of equipment

Loads of equipment, friendly staff, changing rooms are big. The only downside is the temperature. Wowzers, this place is hot and muggy! Please can we have the air con on?

May 5, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Well equipped Gym with gym members of…

Well equipped Gym with gym members of all levels of fitness and a wide age group and not to daunting for new members like me who haven’t stepped inside a gym for years

April 27, 2024
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Reply from JD Gyms - Widnes

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Think I’ve hurt JD Gyms Widnes feelings

Re-edited as JD gym complained I’m a bit to harsh with my review and it upset them. So you can have 1 star.

If you want a gym full of gangs of kids sat on their phones in between sets and barely dressed girls doing repetitive bum exercises this is the gym for you. The equipment selection is good but it’s never tidy and there is always kit missing or it’s been moved halfway across the gym so you have to play hide and seek trying to find it. The toilets are ok but always stink of urine, the sinks are usually full of spit, vomit or some other substance and a couple of inches in water…… I hope….. all over the floor. There is never any hand soap, but you will see some child without a top on flexing in the mirror surrounded by his friends admiring his pale skinny body as he pulls a face with his pose to the point he almost passes out. The staff seem pleasant but spend most of their time chatting up young looking girls or on there phones.
The equipment when it breaks is fixed relatively quickly compared to other gyms.
An issue I have with this gym is a few users choose train with no top on or insist on filming there work outs. I’m literally fed up of this instagram society. If you’re a lover of couples working out together and getting over familiar with each then you’re going to love this place. There’s nothing more off putting than watching a young man grind up against his lady friend whilst she deadlifts. A word of advice for the girls in leggings thinking they’re the next social media sensation… your not…..men don’t want to see your sweaty folded mattress whilst you’re posing for the camera. The staff don’t address anything that is brought to there attention, like 6 children all sat round a machine while each of them take turns to annoy the rest of the gym. Girls seem to like standing on the edge of a weights bench whilst they perform there exercise, unbeknown to them it’s loosening the bolts on the bench for the back rest, causing it to wobble and eventually break. This has been highlighted to the staff who simply do nothing to address this issues, but I’m waiting for the day it breaks on a member to highlight this again. The newest trend is to literally stand around a machine and have deep and meaningful conversations while other gym members wait to use that machine. It’s not unusual to see staff off duty using the gym, who out of all the members are the laziest. They just leave weights laying around the floor, un racked weight plates. It’s not unusual to see one particular female on her social media page spending 20 minutes between each set taking photos or videos of there freshly makeup gym face that hasn’t got a bead of sweat on it or there brand new gym leggings ….. the current thing is for teenagers to literally stand right in front of you and carry out there gym exercise knowing full well there’s hardly any room already between you and the mirror. I’m a particular fan of men in really thin vests that make them look like failed 80s wrestlers, but they think they’re cool, so that’s ok…… hope JD gym head office takes note and has a bit of a re shuffle in staff as it’s apparent the current staff are useless.

April 27, 2024
Unprompted review
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Reply from JD Gyms - Widnes

Hi Matt

Thank you for your feedback. We will take your comments on board to help further improve our service to you.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Will not let me cancel even tho I have…

Will not let me cancel even tho I have sent numerous emails showing proof that I am in the hospital and cannot attend the gym

April 10, 2024
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Reply from JD Gyms - Widnes

Hi there

You can cancel by visiting the website and scrolling to the bottom of the home page to raise a cancellation ticket.

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. We have included the link below for your convenience.

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

The gym is very well equipped with…

The gym is very well equipped with modern equipment. At busy times it’s still easy to use everything I need to use.

March 27, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

I've not been to a gym for years…

I've not been to a gym for many years and have to say that I never really enjoyed it before. However, that all have changed with this gym! It feels very clean, well layed out and friendly. Not being a size zero, I was worried about feeling a bit uncomfortable, but nothing could be further from the truth and so feel very much at home!

March 30, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

I love it great service and classes

I love it great service and classes

March 17, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Widness gym, we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

My new gym experience

Could do with the classes being held one after another so could do all 3.
Could do with being able to enter more than once with QR code as I like to workout morning and evening. The trainers are great, the classes are very good and the gym is clean throughout with plenty of equipment and a good verity too.

March 8, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for your review.

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to 👍 

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Spotless

Clean, plenty of equipment. Easy process to join

March 2, 2024
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Reply from JD Gyms - Widnes

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great induction

Great induction. She listened to my aims and showed me the right machines. What an array of equipment!

February 27, 2024
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Reply from JD Gyms - Widnes

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

I like this gym, but it's clammy

I really like the gym, and the staff. It's clean and always neat. However, the gym is always moggy, there's low airflow and it's it always feels clammy in there. that's really the only downside but it makes working out extremely uncomfortable. It was this was in summer and insufferable before they said that it was fixed, there's no change in winter/spring

February 15, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

Clean and tidy

Clean and tidy.
Nice space.

February 12, 2024
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Reply from JD Gyms - Widnes

Hi there

Thanks for the 4 star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Great gym. Great equipment. Great atmosphere

February 7, 2024
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Reply from JD Gyms - Widnes

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely friendly and helpful gym

Friendly informative staff , clean gym , lovely atmosphere

January 30, 2024
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Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Membership being used by my teenage…

Membership being used by my teenage daughter… Seems happy 😂

January 30, 2024
JD Gyms - Widnes logo

Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Widnes

Staff are really friendly and helpful

January 29, 2024
JD Gyms - Widnes logo

Reply from JD Gyms - Widnes

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Wifi never working always says no…

Wifi never working always says no internet connection , treadmills delays after increasing speed, pointles going midweek trying to get on anything is impossible saturday sunday only ok days as people on the pi ss

February 3, 2024
Unprompted review
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Reply from JD Gyms - Widnes

Hi there

Thank you for leaving us your feedback. We will use your comments to help us improve our service in the future!

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

It’s to busy you can’t get on any…

It’s to busy you can’t get on any equipment and it’s full of people who are definitely not 16

January 13, 2024
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Reply from JD Gyms - Widnes

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

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