First visit 11/01/23 I mainly do cardio and the machines for running/walking are excellent even when busy there are free machines to use, very clean, not used the changing room yet but i had a loo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First visit 11/01/23 I mainly do cardio and the machines for running/walking are excellent even when busy there are free machines to use, very clean, not used the changing room yet but i had a loo... See more
Company replied
Only once have I seen the equipment being cleaned by staff. I understand it is the responsibility of the client as well however this very rarely happens. Not much in the way of air-conditioning is t... See more
Company replied
Staff are very helpful,polite and caring, gym it self is good has everything you need .but for the past 5+ weeks the showers in the men's haven't been working properly,water is cold,luke warm at ti... See more
Company replied
The trainer who welcomed me, James, was amazing. He was patient and gave off an accommodating, encouraging, and exciting energy at first contact, and all through the induction.The gym has got a wide v... See more
Company replied
Written by the company
Widnes Road Unit 3, WA8 7TN, Widnes, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great facilities and new equipment.
My only issue is the inability to book a class in advance as this adds some stress if a little late from work and then miss a class as full before the start time (happened with a spin class this week)!
Class instructor was helpful and showed how to do each exercise clearly. Lovely lady

Reply from JD Gyms - Widnes
Really good first experience the instructors made me feel at ease they were very helpfull and someone is was and is always around to help

Reply from JD Gyms - Widnes
Great gym only issue is scanning in an out doesn't work at times

Reply from JD Gyms - Widnes
I have only just joined so early days but so far everything is good - gym layout, access to classes and changing room/shower area

Reply from JD Gyms - Widnes
Friendly staff on my first visit who recommended classes to improve my strength for running.

Reply from JD Gyms - Widnes
The gym is good. But I think the app needs something to tell you how busy it is at certain times

Reply from JD Gyms - Widnes
Staff were friendly and helpful when I first went to view I used the infrared sauna
It was really good and the shower area was very clean
Nothing to complain as bout

Reply from JD Gyms - Widnes
Lovely, parking and easy access. Friendly, vibe and facilities are all fantastic.

Reply from JD Gyms - Widnes
Great gym with helpful staff on hand for any advice regarding training.

Reply from JD Gyms - Widnes
Very well equipped gym. Great for weight training, cardio and classes. Great price. Nice and modern. Staff are very helpful. Gym clean . Lovely changing rooms, showers and sauna . No contract and really good price with no peak or off peak contract. You can go anytime

Reply from JD Gyms - Widnes
It’s great been 4 times at it’s a good gym and I’m going to carry on going there

Reply from JD Gyms - Widnes

Reply from JD Gyms - Widnes
Cancelled membership but they continued taking money and now ignoring my emails for a refund. I have confirmation it was cancelled and they wrote and said no further money would be taken, but it was. Gyms are also too hot, fewer classes and sauna seldom on now.
Responding to reply- I’ve already contacted via email but still waiting for my money back- I’ve sent 4 emails so far and still no money and response very slow

Reply from JD Gyms - Widnes
It’s too warm. Needs better air con or to alter air con. No blue roll or spray to wipe machines down!

Reply from JD Gyms - Widnes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.