My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more
Company replied
Location
Switch locationStafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB
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See what reviewers are saying
Gym is good, and there is a ladies section for sisters which is great. The only thing I would say is that the music in the classes is to much much. There should be class options without music for auti... See more
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Filthy gym changing rooms always dirty and only 2 men’s toilets between 8000+ members. Was cleaner during Covid due to the government guidance but not anymore. Sauna always smells and in compari... See more
Company replied
First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more
Company replied
Company details
About JD Gyms - Wolverhampton
Written by the company
Contact info
Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom
- 1902229935
3.7
Average
322 reviews
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The ambience and the staffs.
September 10, 2024
Reply from JD Gyms - Wolverhampton
Thank you for taking the time to leave us a review. We aim to deliver a fantastic member experience.
The JD Gyms Team 💚
The Wolverhampton gym is rammed all the…
The Wolverhampton gym is rammed all the time . You can not get on any of the machines and it’s a waste of time going . Cancelled my membership
September 4, 2024
Reply from JD Gyms - Wolverhampton
Hi there
We understand your frustration with the gym being busy. We appreciate your feedback and will take it into consideration as we strive to improve our facilities and services.
Best wishes
The JD Gyms Team
Parking nightmare
Actual gym is great everything you need but parking is absolutely horrendous!! Drove there 3 times only able to go in the gym once !! If you could park on B&M car park that would be fine but apparently you can’t.
September 7, 2024
Reply from JD Gyms - Wolverhampton
Hi Richard, Thanks for taking the time to leave this review, we are sorry to see this is 3 star. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Information regarding parking at any of our clubs is available on the home page of the club, on the JD Gyms website
Alternatively you can contact the club management team on: Wolverhampton@jdgyms.co.uk for any additional queries or resolutions.
Best wishes
The JD Gyms Team 💚
Great gym for beginners and regulars
The gym is clean, well stocked and the equipment is new and in working order
August 30, 2024
Reply from JD Gyms - Wolverhampton
Hi there Alex, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚,
Good, clean facilities, helpful and experienced staff, good variety of equipment, classes and times of classes.
Good facilities
August 28, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review! It's great to hear you are enjoying the variety and the team in your gym are being attentive 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Wolverhampton
Hi there
Thanks for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
womens only section
love the women’s only section it makes me feel less nervous to go to the gym as I don’t feel judged for what Im doing
August 17, 2024
Reply from JD Gyms - Wolverhampton
Hello, thank you for taking some time to leave us a review. Glad to hear you are enjoying the gym and in particular making use of the ladies only section
As your confidence builds, please remember our Personal Trainers and management team are always there to help introduce you to other areas of the gym. In your own time of course :-) .
Keep up the great work! Take care, The JD Gyms Team 💚
£25 is a bit much
i do think that the price of £25 is a bit steep considering some of the machinery at my jd gym is broken and is in need of repair.
August 12, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
It's small and oftentimes over crowded
It's small and oftentimes over crowded. Some machines were very worn, some were inoperable.
Toilets smell like urine. Drinking water source looks like something you'd see in a barn and the temperature of the water is warm.
Showers go off every 10 seconds so you have to keep pressing the button. Sauna was so packed there was no point in waiting.
August 11, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
It's a very dude bro oriented gym
It's a very dude bro oriented gym. Not very new user friendly, and a lot of the resistance machines feel clunky and old.
August 9, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Excellent equipments
July 30, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
After experiencing stalking at a…
After experiencing stalking at a previous gym, I inquired about the security measures, including access, cameras, emergency points, and lighting, at JD Wolverhampton. Unfortunately, a staff member was extremely rude, unhelpful, and abrupt. I explained that I train very early and sought reassurance about my safety. However, he abruptly ignored my questions, continued slopping food in his mouth behind the barriers, and spoke in a manner that was difficult to understand. He also refused to step from behind the barriers during that daytime hour or engage in a respectful manner.
July 27, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Awful no matter what time you go into…
Awful no matter what time you go into the gym it’s rammed everyone hurrying you up on the machines some machines are missing bolts so trying to lower or higher seats ends up nearly tearing you skin off your fingers possibly worst gym I have joined glad I only paid £10 for the month will be leaving straight after
July 24, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Left pure gym wolverhampton and moved…
Left pure gym wolverhampton and moved to jd wolverhampton free weights and machines are 100 percent better
July 20, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Thank you for your feedback, it really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Compared to the gyms in the uk
Compared to the gyms in the uk, this is the most clean and has the best equipment that’s obviously not rusting
July 12, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Just a great place to train and staff…
Just a great place to train and staff really friendly
July 17, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Terrible customer service
Terrible customer service
No reply to emails
Can’t get through on the phone
Worst customer service ever !!!
July 15, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
I struggle with entering and leaving…
I struggle with entering and leaving the building due to code sensitivity
July 14, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review.
We're so pleased to hear that you love our gym as much as we do!
Best wishes
The JD Gyms Team
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