JD Phones Sunderland Reviews 

Kind and courteous prompt service bonded the screen of my phone free of charge, and honest company asked about screen replacement cost if required in the future quoted half the cost I paid two years ago for a screen replacement well worth a five star rating for friendly service and honesty

Excellent service and price. Purchased 2 Samsung S25 ultra,one brand new,one nearly new. Akmel was informative,very helpful and patient. Previously had repairs done at a competive price,hence we returned. I have no hesitation in recommending this business.

AM MAC I BOUGHT A HONOR 400 SMART FROM JD PHONES IN SUNDERLAND FEW DAYS AGO AS I NEEDED A NEW ONE AND THE LAD IN THERE IS SOO COOL
IT WAS MENT TO BE 120 HOWEVER HE LET ME HAVE IT
FOR 110 REALLY GOOD TEAM NEVER HAD A PROBLAM
WHIT ENY DEVIES FROM THERE

DO NOT USE THIS COMPANY PURCHASED A PHONE 4 days AGO CAME BACK TO UPGRADE AND PAY EXTRA GUY TRIED TO OFFER ME HALF THE PRICE BACK ON A PHONE HE CHARGED ME 500 FOR ONE IN NEWCASTLE TOWN CENTRE THEY ARE SCAM ARTISTS AND ARE MONEY LAUNDERING ALSO WHY THEY ONLY TAKE CASH!!!! Do not and I mean do not purchase anything from these

Excellent service and friendly staff. Very reasonable prices highly recommended

Devastated to have smashed the screen on my Samsung S10 - couldn't access 2 year's worth of photos or any contacts. Contacted Samsung who would have wiped it when fixing it! Brought it here and so pleased I did. Service was friendly, efficient and professional, both by phone and in person. Replaced the screen within an hour and phone is as good as new with all memory intact. Wouldn't hesitate to trust them with my phone again.

Very good could not ask for better

had trouble with sim & memory card slot on galaxy, fixed immediately,very helpful and polite,will visit this shop in future 5 star service, very happy.

Quickly diagnosed the problem with my macbook Pro, replaced the hard disk and managed to retrieve all the data I thought was lost. Friendly, communicative, knowledgeable and professional. Would certainly use again and recommend.

Thanks a lot guys! Really happy with the service.

Only one place in the north east to rely on! Phone smashed at 12:30pm, at the shop at 2pm, perfect phone at 2:30pm! Quick, Great Value, and 5 STAR SERVICE! Could not recommend highly enough! Thank you JD and JD Phones!

Highly Recommend. I have just used the call out service due to isolation. I was only able to use phone if it was on loud speaker, They arrived at arranged time and took less than 30mins to repair fault. Professional and friendly staff. More than reasonable price. Already recommended them to a friend.

I simply cannot recommend this company highly enough. They have repaired my daughters phone screen twice and my own phone and have done a fantastic job at half the price that Apple would charge. They recently replaced batteries in both of my elderly parents iPhones and again, a flawless job at a reasonable price. The technicians are both courteous and knowledgable. Finally, the fact that this is all done outside of your home rather than having to go to an Apple store or a repair centre seals the deal. Do yourself a massive favour and store their address in your phone and use them when you have any phone repairs, you will not be disappointed!

I wanted a new IPhone 12pro to replace an I IPhone SE2020 that was too small. This on a Saturday afternoon. I was home in time for tea with a new phone after handing over the SE and a mini IPad in part exchange. The staff were great, resetting my phone and IPad to Factory settings and giving me a generous part exchange. Very successful.

Smashing, Booked a call out and they arrived on time, fixed my Samsung screen in 40 minutes.

Cheaper than Samsung too for the same fantastic quality work.

great service friendly staff thank you

order came within 2 days. phones are in excellent. my kids are over the moon. would definately recommend. easy to order and everything as described. five stars!!!

Very happy with my order. Only took 2 days to receive my phones. Everything as described. I'll be ordering more soon. Thanks