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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, very good price

February 7, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! We’re glad you were happy with the fast delivery and great price we appreciate you choosing us!

Rated 5 out of 5 stars

Happy

Received my leaping reindeer in a few days after ordering
It’s sturdy, well made and easy to assemble 😊

December 19, 2024
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re so glad to hear your leaping reindeer arrived quickly and that you’re happy with its quality and assembly. Enjoy, and we hope it brings a festive touch to your space!

Rated 5 out of 5 stars

Thank you for your prompt response and…

Thank you for your prompt response and posting my kitchen devil paring knives.

January 28, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re delighted you’re happy with the prompt delivery of your Kitchen Devil paring knives. Your support means a lot, and we look forward to serving you again!

Rated 5 out of 5 stars

Prompt delivery and very well packaged

Prompt delivery and very well packaged, given that it was a large kitchen knife.

January 28, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the thoughtful review! We’re glad to hear your large kitchen knife arrived promptly and safely packaged. We really appreciate you taking the time to share your experience and hope to serve you again soon!

Rated 5 out of 5 stars

Shed and fence protection Good price…

Shed and fence protection Good price quick delivery will definitely use again

January 27, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the great review! We’re so pleased you were happy with the price and quick delivery of your shed and fence protection. We really appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Great service

Reasonable shipping fee and the product I ordered arrived quickly. Great service.

January 27, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind feedback! We’re glad you were happy with the reasonable shipping and quick delivery. It’s great to know you were pleased with our service we look forward to serving you again!

Rated 5 out of 5 stars

Fantastic prices and excellent service from George.

I ordered two tins of Everbuild Black Jack Paint at less than half the local price. They were dispatched in two packages with Evri. The first package arrived bang on time. The second went missing for a number of days, but George, through his dogged persistence in chasing Evri, finally got my second package delivered in time for the job. Fantastic prices and great service from George.

February 3, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for sharing this! We’re thrilled to hear George was able to help track down your second package and get everything sorted in time for your project. We truly appreciate your patience and your kind words we’ll make sure George sees this! Thanks again for choosing us.

Rated 5 out of 5 stars

Delivered on time. Well packaged

Delivered on time. Very well packaged.

January 27, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re glad your order arrived on time and safely packaged. We appreciate you choosing us and look forward to helping you again!

Rated 1 out of 5 stars

Ordered 5 litres of glue £26

Ordered 5 litres of glue £26, from the website , they sent me 1 litre, called the first time was told they could not find any transaction for my address called again with the order number , told product was advertised at the wrong price , even though the picture was a 5 litre can??? Just a scam they should honor yout purchase and send what is advertised, the guy said it should be £60 and I should have know it was the wrong price . What a load if rubbish
BUYER BEWARE

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish.

Was looking for a particular scent of Astonish laundry liquid and found it at this company. No idea what's going on with Astonish supplies, but it is becoming more and more difficult to source locally, so ordered 10 bottles to keep me going. Delivery was super quick (within 36 hours) of late night payment to receiving items.

January 23, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for sharing this thoughtful feedback! 🌟 We’re really glad we could help you track down the Astonish laundry liquid you were after and we’re thrilled to hear your order arrived so quickly.

Rated 5 out of 5 stars

Try them out

From the initial order to delivery everything went very smoothly and also a very competitive price .

December 21, 2024
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled everything went smoothly for you and that you were happy with the price. We really appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, best price I could find for the specific paint I needed. Will use again.

January 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re glad you found the best price with us and were happy with the fast delivery. We look forward to serving you again soon!

Rated 5 out of 5 stars

Arrived quickly and well packed

Arrived quickly and well packed, would use them again, highly recommended

January 24, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your great feedback! We’re thrilled you were happy with the fast delivery and packaging. We’d love to serve you again anytime!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price!!

January 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! We’re glad you were happy with the fast delivery and great price we appreciate you choosing us!

Rated 5 out of 5 stars

Jody was great to have in the home

Jody was great to have in the home, unobtrusive. Quietly and confidently getting on with the job and always patient with the other trades people and with us as clients. A highly skilled craftsman, a pleasure to work with.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Arrived on time and very securely packaged. Definitely use again

January 17, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re delighted to hear your order arrived on time and securely — we truly appreciate your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Easy quick and simple

Easy quick and simple

January 8, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re so pleased to hear everything was easy, quick, and simple for you — that’s what we love to deliver. Your support means a lot to us!

Rated 5 out of 5 stars

Excellent quick delivery

Excellent quick delivery
Best ever!

January 16, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your fantastic feedback! We’re so pleased to hear you were happy with the speed of your delivery — it means a lot to us. We look forward to serving you again! 🌟

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