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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication. Pull all the stops out to get the delivery to me.
Great company

February 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the brilliant 5-star review! We’re so pleased you were happy with our communication and efforts to get your delivery to you. Your kind words mean a lot — we look forward to serving you again!

Rated 5 out of 5 stars

Price and Prompt Delivery

Price and Prompt Delivery. Fully informed of progress

February 18, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 💛 We’re pleased you were happy with the price, prompt delivery, and updates along the way — we look forward to serving you again!

Rated 5 out of 5 stars

Delivered on time and at a good price…

Delivered on time and at a good price many thanks

February 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re glad your order arrived on time and at a great price — we truly appreciate you choosing us and hope to serve you again!

Rated 5 out of 5 stars

Very efficient online service

Easy site to navigate and select exactly what I required and at the right price. Very quick delivery and kept me updated on the status of it.

February 14, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌷 We’re so pleased you found the site easy to navigate, the price just right, and the delivery fast and well-communicated. We really appreciate you choosing us!

Rated 5 out of 5 stars

Easy to use and quick delivery.

February 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the 5-star review! We're glad to hear you found our service easy to use and appreciated the quick delivery. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent experience

Excellent web site, excellent prices and flawless transaction/delivery.

February 1, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your 5-star review! We're delighted to hear you were pleased with our website, prices, and delivery. We really appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great prices and great delivery

Hi, ordered a tile cutter from JDS and what a great purchase, fast delivery the parcel was the best wrapped parcel I have received in a long time, so the item was in perfect condition when it was delivered by Evri, can well recommend JDS DIY and the tile cutter was the best price I could find and very reasonable delivery charge.

February 20, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted you were happy with the fast delivery, careful packaging, and great price on your tile cutter. Your recommendation means a lot to us — we truly appreciate your support!

Rated 5 out of 5 stars

Quick .Easy..Great value for money for…

Quick .Easy..Great value for money for 15 sacks of bark..Thx .will be having more..not so sure that the Evri guy wants me to tho..lol

February 3, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic (and funny!) feedback! 😄 We’re thrilled you found great value with your bark order — and we’ll be ready when you’re set for more (even if the Evri driver isn’t, haha!). Thanks again!

Rated 5 out of 5 stars

The item ordered from JDS arrived on time

The item ordered from JDS arrived on time and in perfect condition.
Would most certainly use JDS again.

February 17, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted your order arrived on time and in perfect condition. We’d love to serve you again anytime!

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.

Only time will tell if this is a permanent mouse deterrent!

February 4, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re glad the delivery was prompt and fingers crossed the mouse deterrent works well for you! Let us know if you need anything else.

Rated 5 out of 5 stars

So much cheaper than other companies

So much cheaper than other companies. No issues delivering and would use again.

February 19, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your lovely feedback! We’re really pleased you were happy with the price and smooth delivery we’d love to welcome you back again soon!

Rated 5 out of 5 stars

3rd or 4th time repurchase from company

Think this is my 3rd or 4th time repurchasing anti slip decking paint and ducksback fence paint. Best prices around and extremely fast delivery. Items are also very well packaged. Excellent.

February 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your continued support! We’re so pleased to hear you keep coming back for our decking and fence paints. Knowing you value our prices, fast delivery, and careful packaging means a lot to us we truly appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service, delivered quickly and reasonable prices, certainly not over inflated unlike the major DIY stores .. will use again

February 14, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled you appreciated the quick delivery, fair prices, and overall service. It means a lot to us that you’ll choose us again — we look forward to serving you next time!

Rated 5 out of 5 stars

Great ordering experience

Easy to order. Arrived quickly. Very well pachaged. Good all round experience

February 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re glad you found the ordering process easy, the delivery quick, and the packaging secure. It’s great to hear you had a good all-round experience with us — we look forward to helping you again!

Rated 5 out of 5 stars

item was exactly as described

item was exactly as described, arrived very quickly and a great price

February 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind feedback! We’re so pleased you found the item just as described, received it quickly, and were happy with the price. We appreciate you choosing us and hope to serve you again soon!

Rated 5 out of 5 stars

Purchased some compost

Purchased some compost, customer service was great and delivered in good time.

I’m all in for supporting small businesses! Will definately use agin if need be. Has my vote!

February 10, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your lovely feedback! We’re thrilled you had a great experience with both our service and delivery. Your support truly means a lot to our small business we’d love to help you again anytime!

Rated 5 out of 5 stars

Excellent

Arrived on time, well packaged and in good condition.

February 14, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! We’re happy your order arrived on time, safely packaged, and in great condition we appreciate you choosing us!

Rated 5 out of 5 stars

Great company to deal with thanks

Great company to deal with thanks

February 6, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We really appreciate you as a customer and look forward to serving you again.

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