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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

arrived as expected

arrived as expected. good communication from supplier

April 4, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 📧 We’re pleased everything arrived as expected and that you were happy with our communication. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Product arrived well packaged in a…

Product arrived well packaged in a sturdy box in first class condition. Delivery time was speedy and the product was very competitively priced.

March 27, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind feedback! 📦 We’re thrilled to hear your order arrived in perfect condition, quickly, and at a great price. We appreciate you choosing us and hope to serve you again soon!

Rated 5 out of 5 stars

Second time of buying 4x 5ltrs of…

Second time of buying 4x 5ltrs of Cuprinol sprayable paint from this company. Very competitive price and also very impressed with how well the paint was packed and delivered. 1. Sticky tape across the paint tin lid. 2. Paint tin placed inside 2 plastic bags. 3. Placed into a tight fitting cardboard box (allowing no movement) 4. Then placed into a second outer cardboard container with instructions on the side showing which way to stand the box up, eliminating any chance of paint leaking out. Would definitely buy again. And delivered within a few days.

March 27, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your wonderful and detailed review! 🌿 We’re delighted you were happy not only with the competitive price but also with the care we put into packing your order securely. It’s great to hear you’ve shopped with us more than once we truly appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Best price on the internet

Best price on the internet . Very well packaged . Wouldn’t hesitate to use again

March 28, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re thrilled you found the best price with us and were happy with the packaging. We’d love to serve you again anytime!

Rated 5 out of 5 stars

Rawl plugs

Great price, good service

March 26, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 😊 We’re happy you were pleased with the price and service we appreciate you choosing us!

Rated 5 out of 5 stars

Great price,quick delivery.

March 31, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 💛 We’re happy you were pleased with the great price and quick delivery we appreciate you choosing us!

Rated 5 out of 5 stars

Fantastic price and communications...

Fantastic price and communications.... brilliant company

March 25, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the wonderful feedback! 🌟 We’re thrilled you were pleased with the fantastic price and communication — it means a lot to us. Thanks for calling us a brilliant company!

Rated 5 out of 5 stars

Fast

Fast, friendly and competitive service. Will use again and recommend them highly.

March 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the wonderful feedback! We’re thrilled you found our service fast, friendly, and competitive we truly appreciate your recommendation and look forward to helping you again!

Rated 1 out of 5 stars

Poor communication

Poor communication. My parcel was lost and no one informed me, I had to chase it up. Take the money for payment quick enough but getting a refund took a week. Not good enough.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Quick delivery, good price and excellent packaging around a 2.5l pot of paint, can’t fault it and would buy from again.

March 7, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re really glad you were happy with the price, quick delivery, and careful packaging — we’d be delighted to serve you again anytime!

Rated 5 out of 5 stars

It's the first time I have used this…

It's the first time I have used this company and found the service great. I can recommend them.

March 5, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌟 We’re so pleased your first experience with us was a great one — thank you for recommending us!

Rated 5 out of 5 stars

Excellent company

Excellent company, competive pricing and good communication, would highly recommend and I will be ordering another tin of decking stain

March 8, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled you were happy with our pricing, communication, and service — we look forward to helping with that next tin of decking stain soon!

Rated 1 out of 5 stars

Avoid!

Avoid!
JDS DIY sent me the incorrect items. I immediately returned them but had to wait almost a month to get a refund. They would not send the correct parts. They would not accept responsibility for their own courier service. Almost every message I sent was replied with a delaying message. I will never use them again.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, well packed highly recommended

March 1, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely review! We’re so pleased you were happy with the fast delivery and careful packaging. Your recommendation means a lot to us! 🌟

Rated 5 out of 5 stars

Excellent service.

Bought rose food, cheapest after scrolling around other sellers. Quick and easy to purchase online and very fast delivery. Packaged really well. Would certainly use this company again.

February 24, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind review! We’re thrilled you were happy with the price, the smooth online experience, and the fast, well-packaged delivery. We truly appreciate your support and look forward to serving you again! 🌹

Rated 5 out of 5 stars

Great value and speedy delivery

February 26, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your fantastic review! We’re so pleased you found great value with us and were happy with the speedy delivery — we appreciate your support!

Rated 5 out of 5 stars

Good website

Good website. Efficient service and prompt delivery

February 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your 5-star review! We’re delighted you found our website easy to use and our service efficient — we appreciate your kind feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service

February 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your excellent 5-star review! We really appreciate your support and are glad you had a great experience with us.

Rated 5 out of 5 stars

Simple and easy to place my order

Simple and easy to place my order, swift delivery.
Couldn't have done it better thank you.

February 23, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic 5-star review! We’re delighted everything was simple, easy, and swift for you. We truly appreciate your support!

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