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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company selling top brands at…

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again.
Highly recommended.

June 2, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words and continued support! We're delighted to hear you're happy with our service, pricing, and delivery. We truly appreciate your recommendation and look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent quality and fast delivery…

Excellent quality and fast delivery service

June 3, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your great feedback! We're glad to hear you were pleased with the quality and speed of delivery. We hope to serve you again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, easy to navigate web site, competitive price and delivery was second to non!
I paid for upgrade from offered free delivery and my order came early next day.
Could not fault all round experience.

May 30, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the wonderful feedback! We're really pleased to hear you found the website easy to use and the service exceeded expectations. It’s great to know the upgraded delivery met your needs we truly appreciate your support!

Rated 5 out of 5 stars

Very sensible packaging

The fence paint and tomato supplement were not only well-priced they also arrived well-packaged in sensible package sizes for carrying. Waiting for good weather before the fence-spraying can commence.

June 2, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the thoughtful review! We're glad to hear the pricing and packaging met your expectations. Here's hoping the weather plays along soon so you can get started with the fence-spraying!

Rated 5 out of 5 stars

Good service and prompt

I ordered the paint I needed. It was a good price and was delivered very quickly. I’ve not ordered from you before, but wouldn’t hesitate to order again.

May 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re glad to hear you were pleased with the price and speedy delivery. We’d be happy to welcome you back anytime.

Rated 5 out of 5 stars

All good...

June 3, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thanks for the positive note – glad to hear everything was good!

Rated 5 out of 5 stars

Prompt service and a good price

Prompt service and a good price. The package arrived on-time and well packed. The product was exactly what we expected.

May 25, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thanks for the great feedback! We're glad everything met your expectations and arrived on time.

Rated 5 out of 5 stars

Everbuild woodstain

Fast delivery at reasonable cost.
Good price.
Quality to be determined but outside scope of review.
Would purchase from this company again

May 25, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your review! We're pleased you were happy with the delivery and pricing, and we look forward to serving you again.

Rated 5 out of 5 stars

Good dealer

Prompt, well wrapped. Allgood

May 25, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thanks for your feedback! We're glad everything went smoothly.

Rated 5 out of 5 stars

Excellent price and quick delivery

Excellent price and quick delivery. Highly recommended.

May 21, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re delighted you were pleased with the price and quick delivery we truly appreciate the recommendation!

Rated 5 out of 5 stars

Excellent service very quick

Excellent service very quick

May 23, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you were happy with the quick service — we appreciate your support!

Rated 1 out of 5 stars

The device should be called a crap trap…

The device should be called a crap trap not a rat trap ! To stiff, doesn’t release, rats have twice taken the bait without setting it off, couldn’t catch a bus with this rubbish, buy a fen trap instead is my advice

May 23, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Hello Jason,

Thank you for your feedback. We understand your disappointment with the product’s performance. While many customers have found this trap effective, we recognise that not every solution works in every situation.

We appreciate you bringing this to our attention and have noted your experience. If you’d like to discuss a return or need further assistance, our team is available to help — please contact us at customercare@jdsdiy.com.

Best regards,
JDS DIY Customer Care Team

Rated 5 out of 5 stars

Good service

Good service. Delivered as stated.
I originally brought a can of decking oil from B&Q, needed more and found JDS were selling the same product £19 cheaper! So brought 3.
Thanks JDS.

May 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you found a great deal with us on the decking oil and appreciated the delivery and service. Thanks for choosing JDS!

Rated 5 out of 5 stars

I ordered Cuprinol decking oil.

I ordered Cuprinol decking oil.
It was just over 20 pounds cheaper with this company, compared to local stockists.
Also the delivery was super fast.
Thank you

May 19, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re really pleased you were happy with the savings and speedy delivery on your Cuprinol decking oil. We appreciate your order and support!

Rated 1 out of 5 stars

After weeks of Amazon chasing this…

After weeks of Amazon chasing this company for a replacement or refund for me, this message was received today from Amazon. We are sorry to let you know that your message(s) associated with Order ID 203-1511234-5355515 cannot be delivered. The seller associated with your order or inquiry has left the Amazon store or is no longer able to receive any further email communications.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good service and quick delivery

Ordered some garden furniture stain which was received very quickly. The purchase price was good and the carriage charge was very reasonable. All in all a good experience. Thanks.

May 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you had a good experience and were happy with the price, delivery, and shipping costs. We appreciate your support!

Rated 5 out of 5 stars

Excellent Service

Very quick delivery and was kept well informed of expected arrival time. Excellent service.

May 17, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re delighted you were happy with the quick delivery and updates. We appreciate your kind words!

Rated 5 out of 5 stars

Good price

Good price, Fast delivery.

May 23, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re glad you were happy with the price and delivery speed.

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