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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very fast delivery and excellent price

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day.
Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q!
Would definitely recommend this company.

May 16, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the great feedback! We’re thrilled you were pleased with the fast delivery and unbeatable price we really appreciate your recommendation!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

May 16, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re pleased you were happy with the quick delivery we appreciate your order!

Rated 5 out of 5 stars

exactly what I wanted and gave great…

exactly what I wanted and gave great communication on shipping and delivery

May 16, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you got exactly what you wanted and appreciated the communication we appreciate your support!

Rated 5 out of 5 stars

Undercut screwfix for cuprinol decking…

Undercut screwfix for cuprinol decking paint by £36 for four tins great price and delivered in two days free will buy from again

May 16, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for sharing! We’re happy you were pleased with the great price and fast, free delivery we look forward to serving you again!

Rated 5 out of 5 stars

Paint order

This ordered came quickly, I haven't used the paint yet but was happy with the price.

May 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re glad you were pleased with the quick delivery and price. We hope you’ll be happy with the paint once you use it!

Rated 5 out of 5 stars

Great price for woodstain

Great price for woodstain. Well packaged and delivered speedily 👍

May 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your great feedback! We’re glad you were happy with the price, packaging, and quick delivery. We appreciate your support!

Rated 5 out of 5 stars

Highly recommended

Prompt delivery with a great product

May 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you were happy with the product and prompt delivery we appreciate your support!

Rated 1 out of 5 stars

I didn’t receive my items.

I didn’t receive my items.

I did get however get a photo of someone else’s front door from JDS and Evri.

I spoke to customer services at JDS who were incredibly rude and just repeatedly spoke over me every time I tried to speak as if they were a child arguing with someone. Disgusting service. I would avoid this company.

I have been told to contact Evri and sort this out myself.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

DO NOT USE THIS COMPANY

Firstly I put 5 stars because i didn't want review lost as trust pilot seems to do unless you dig...
DO NOT USE THIS COMPANY I THINK ITS A SCAM and a front for a Chinese shopping company that wants access to your email ac..
So i did not do my normal due diligence and nearly paid the price..
I always use Paypal for companys i dont know i did with this one luckily.
Placed an order promised 1/2 days delivery once order placed and money's taken was sent a link for tracking to a wed site that wants access to my hotmail b4 allowing tracking info 'do not do this'..
After items did not get delivered sent them email they said we'll get back to you i then dug a little deeper on the reviews NOT GOOD...
Pushed the button with paypal to report scam sent company another email telling them in no uncertain word you did not fulfill your obligation I WANT MY MONEY BACK..
Did the same with paypal...
Got multiple enails from JDS saying they were going to refund me, as i read in deeper reviews that doesn't mean a thing....
But this morning i got full refund 3 days after canceling my order.
Bit its only because i used paypal...
And wasted a lot of time filling out required report....
Im lucky i very rarely get scammed but i nearly did this time...
Steer well clear 🙏

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery , and really well packaged

May 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you! We’re glad you were pleased with the fast delivery and careful packaging we appreciate your support!

Rated 5 out of 5 stars

Good service.

Competitive prices with prompt delivery. Kept up to date with order process.

May 7, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re pleased you were happy with the prices, delivery, and updates we appreciate your support!

Rated 5 out of 5 stars

Good Service

Easy to use website, great communication and speedy delivery. Not used product yet so unable to comment on that

May 15, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind feedback! We’re glad you found the website easy and the delivery smooth we appreciate your support and hope you’re happy with the product once you use it!

Rated 5 out of 5 stars

All delivered exactly as should be and…

All delivered exactly as should be and half the price of the garden centre.

May 12, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the great feedback! We’re so pleased everything arrived as it should and that you were happy with the price we really appreciate you choosing us!

Rated 5 out of 5 stars

Great prices

Great prices, excellent comunication. Although one item was out of stock refund was quick.

April 19, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind feedback! We’re glad you were happy with our prices and communication, and we appreciate your understanding about the out-of-stock item. We look forward to serving you again!

Rated 4 out of 5 stars

Order arrived very quickly

Order arrived very quickly. Good price but Cuprinol decking oil container damaged. Packaging NOT damaged so damage to container must have been present before delivery. Do JDS only sell damaged goods?

May 10, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

We’re very sorry to hear your Cuprinol decking oil arrived damaged that’s certainly not the standard we aim for. Please contact our customer service team so we can resolve this for you promptly. We do not sell damaged goods, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price
Prompt delivery

May 14, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! We’re pleased you were happy with the service, price, and prompt delivery we appreciate you choosing us!

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