Jdsport Reviews 

I tried to order 3 pairs of trainers but the site froze on ordering. I received no order confirmation so ordered again. They then took payment for 2 orders. All 6 pairs of trainers were delivered on different days over two weeks. All needed retuning. Some had to go to the post office others to a drop box. The Dropbox items were refunded within a couple of days. But a month later I'm still trying to get my refund for the other 3 pairs. JD have now told me returns have been excepted but I still need to allow up 14 days for a refund. This has taken several emails & 3 phone calls to get this far. Emails ignored & nobody calls back when they say they will.

Stay away..

promised £20 good will voucher still has not arrived due to JD cancelled my order with no contact or email advising it was cancelled waiting 2 weeks for what was a birthday present.

Will never ordered again from JD utterly disappointed.

Signed up for JDX unlimited as they are advertising this membership to sign up for the Yeezy 350 V2 Mx Rock raffle but there is no way of entering the raffle as they haven’t sent me a link and no other way to access the raffle through the app with my membership, asked for a refund and have been ignored! Scam advertising

zero... not worth reviewing as I can see already so many bad reviews and very true..
thankfully i paid via paypal will raise a case for refund

I like their products, and I often order for myself and my family. However, you have a big minus, DELIVERY. I really want you to fix this, and I could leave a 5 star review.

As you are the owner of Blacks.co.uk and they keep removing my post I will post on your page. I have been thing of a poor young girl from your Inverness store the last few days. We were in the shop on Monday and witnessed some man shouting at her in front of customers including myself. I hope she is ok and have had not reply from blacks apart from they have managed to have my review removed twice. This is unacceptable in this day in age and any one to ones should be carried out in an office out of the eye of the public. There is no need to speak to staff the way he was. We will not be stepping foot in this store in Inverness let alone be recommending it to anyone.

If I could award 0 stars I would. Posted a deal re Nike Tracksuit. Ordered and paid. 5 mins later cancellation email. This company seemd to generates traffic with these types of deals.... only a few at reduced price and then suddenly become os. How they are still in business is beyond me. I for one will be avoiding in the future.

Nike air Force 1 07LV8 order number4790086390
Trainers ordered in good time for grandson's birthday. Order not received..... reordered but they sent thewrong size , I was then directed to a drop-off to return the items at a garage that didn't exist and so I had to pay to return £6.50 still awaiting this refund despite several phone calls and emails. This is a terrible company with very poor customer service. I just wish I had checked these appalling reviews before ordering with them. Definitely won't use them on line in the future...
ON LINE REVIEW TEAM SORTED IT AND REFUND RECEIVED

Today at 18:40 I went to the lakeside store 0523 the one that is on the 1st floor. The music was unbearably loud, to a point I heard several customers and staff members complaining that it gives them a headache. I could barely speak to my family members in the store and was literally shouting to be heard. I asked the staff members if it's possible to turn the volume down as I cannot hear my family speak while we are discussing which trainers we will buy.

They agreed its too loud, and said they cannot do anything about it and It's the manager that controls this. I then asked to speak to the manager, or if they can. Nothing happened, my ears were beginning to hurt After, I asked again and if I can speak to the manager.

After several minutes the manager of the store named Shasha came down. She was already uninterested and had a negative attitude towards me. I said sorry for being a pain but please can you turn down the music I can barely hear myself speak or talk to my family about the trainers we want to buy.
She said she cannot do anything about this and that its controlled by head office. I said that cannot be true I have been to plenty of JD stores and it's not this loud.
Her reply was "well if don't like it then I can leave and don't have to be here!", I said "did you really just say that to me". She claimed I was being rude to her staff members. I asked them at front of her as they were standing next to her, was I being rude to you in anyway?. They didn't want to get involved. I then said okay fine I will take this up with your headoffice. As a result I could see the staff members mocking me which was extremely unprofessional.

This is not the kind of service I or anyone expects coming into a JD store.

This is unacceptable behaviour. If it wasn't for fathers day present I wouldn't have bought two pair of trainers.

This will be the last time for sure. I will be putting this on trust pilot too and Google. This was the worst experience I had in a JD store.

I decided to pop into the Luton store n wow has the service gone down....definitely won't be going there again. I approached an assistant and asked if they had any ladies trainers for running and she took over me to the men's trainers! as she was ready to walk off...sorry to have disturbed her on doing nothing I had to get her attention by explaining her I needed ladies running shoes and she explained its not about running it's about fashion OMG if she doesn't understand what the customer wants why is she THERE YOU NEED TO HAVE COMFORT!!!!.Then if that wasn't bad enough she then said go to Sports Direct good job I wasn't a mystery shopper Looooooool.Management please take note of what I said and train your staff !!!!

We brought a track top for our little girl, tried it on once didn’t fit, ordered the same one. And return the other for refund. Only for it to get sent back saying it’s been worn and smell of Detergent. Neither had happened, PLEASE SHOP ELSE WHERE

3rd time they have cancelled some of my items and I’ve had to chase them for a refund.. it’s annoying and time consuming I’d also like to spend my money elsewhere yet I’m waiting for it back. Also have jdx but never have the option for express delivery 😤 assumed it was due to Covid but they are advertising free express delivery via website.

I bought 5 items on Friday morning with next day delivery. On Saturday morning I received only 1 items of my order . I’ve called the customer service and they said That I don’t have to worry because they put the order in 2 different packages and that I will receive the 2nd package before the end of the day . We are Monday afternoon and I haven’t receive my order yet . I called back the customer service and they told me that my order wasn’t been dispatched... shameful !!!

Ordered items last Monday for my sons 10th birthday today Sunday the 14th which still hasn’t arrived after paying for express delivery.
Well done jd.

Some of the service hasn't been too bad but when it comes to their app not working properly they simply aren't interested and say to use another device to use their app. It keeps on coming up that my email or password is incorrect when I have typed it in a number of times, uninstalled & reinstalled the app to have the same result. So created a new email account & that says email already exists when I haven't even registered it on their website. I have done what they have told me to do & nothing is working & just blaming my device when it's their app not working. You can see other people on here theirs isn't working either but your company simply don't want to investigate the technical problem your app might have & I wanted to order a few items to end up I can't use my £9.99 JDX membership to take advantage of the delivery service I paid for when I can't even login. I want a refund on JDX membership as obviously I can't even use it. Now start investigating the flaming app & get it fixed.

My express delivery order which was made on sunday has not arrived and l havent received any news from jd sport.
This was supposed to be delivered on or before the 9th of february 2021

I honestly feel this lot are going into receivership
Every time you speak to customer services it’s just a robot that adds a couple of day’s to delivery date .
I spend a fortune in they shops and service is alway good .
Online is a complete waste of time I have had it with them before and said I would never use online again what they do is take money keep delaying order then a few weeks later tell you items out of stock then you have the hassle of trying to get refunded
I am still at the getting told few more days and my order will be processed [form December] but I don’t hold much hope of ever getting it
Please just avoid the hassle of dealing with them and go else where because they really don’t care
So many other good companies that would be happy to send you goods you paid for
Just read reviews

Purchased two items in the sale online ,received confirmation of purchase only to receive a further email 4 days later advising they weren't in stock. I Purchased from another well known sporting goods retailer and received next day delivery. In addition to this my partner Purchased a pair of trainers and when they arrived one of them was worn. We wont be using again

This company advertises products at low price to get customers looking. On the odd occasion they put something actually in stock on a good sale they then message you to give you a refund as they tell you it's not in stock.

I ordered 6th December money took next day. Dispatched 8th to hermes and sat idle to 16th no progress what so ever. Started phoning to get Becky the robot with none to talk to. Phoned over 30 times emaild 10+ still no reply. They 17th says delivered but was in all day and nothing. So angry as this is my two boy's Xmas 🤬🤬🤬🤬