Jdsport Reviews 

I placed an order on 24/11 for some Christmas presents I was so pleased thinking I was ahead with the buying this year !
Well I still haven’t received anything, I have tried chasing by calling and you get a robot 😡 I've emailed and I’ve messaged on Facebook and I still haven’t gotten anywhere!!! And your not able to speak to anyone.. it’s just a disgusting awful service !
I keep receiving a text saying
“Hi, unfortunately there is a delay in getting your order to you. Once your order has been dispatched, we'll let you know. Thanks for your patience.”
They are quick enough to take your money 😡😡

I would rather go and shop in store with this company as the online service isnt great. Website is bog standard nothing stands out and the delivery times are terrible I used to pay for next day delivery but its always a week before it arrives. Great clothes better service in store... OK if ur not in a rush for the clothes 😁

Jdsports customer service is absolutely atrocious. I hope they go bust. Ordered trainers for Xmas. Left by doorstep on a busy pavement. Needless to say when I got home they were not there. No attempt to leave with neighbours. Now have to wait for them to investigate. No email reply. No phone reply. Never ever use them and do hope all these terrible companies go bust. Hopefully then a good company will appear.

Poor service
I felt like I’d been robbed as purchases weren’t being auctioned. Becky bot is awful and doesn’t answer questions so I did some digging and managed to find a number actually answered by a human in Cust Svc s
I hope you all get your orders in time for Xmas. The phone no is 0161 231 6541

Terrible service!
Terrible service

I have been waiting for my refund since october. They delivered the wrong item. Then I had to send it back and now they wouldn't reply my calls, mails or anything!

That's terrible!

Non existent customer service . Ripped us off ignoring emails & not contactable on phone . Scamming innocent people of Christmas presents.

Terrible! Ordered six items - received only one...

*** DON’T WASTE YOUR MONEY***

Please don’t get caught out as I did!!!
I brought a gift card from J.D but they limit the items you can buy with it so it’s essentially useless! Spent all day trying to deal with the customer services and they even admitted the website is misleading but won’t refund the gift card!
Do yourself a favour and never buy a gift card from them

Took ages to deliver my items and then couldn't send some of the items I wanted.
Elected to refund in-store, only to find the Adidas item had to go back to Adidas direct not JD Sport. Posted this back and was sent an email saying they had received the return and that a refund was on its way, but it never came. Took over 2 weeks and several phone calls to get reimbursed.

Bought a £165 jacket. Came with a price tag of £140.
My son wore it to school, and back for one day.

The material is so inferior that the normal act of wearing a school rucksack has frayed all the material AFTER ONE WEAR!

I'd post photos but JD don't allow them on their Trustpilot page - I wonder why?

Avoid this company like the plague, their customer service is among the worst I've ever experienced.

Super fast delivery! Will definitely use you again 👏🏻

j d sport is a joke...never buy from them

I bought pants 2 months ago online and so far nothing has come. The contact phone does not work and there is a formation to write an e-mail, after writing I got a reply with an offer generated by the robot that the package has the status of preparation for packing. I was also at the jd sports store in Limerick, but they said there was nothing they could do but e-mail. I don't know what to do anymore, because I have neither recovered my money nor my pants. I think there are enough people deceived that the store itself should do something about it, because it's embarrassing. I do not greet

This company does not care about customers once they get your money. I bought a flip flop on 24/06/20 paid by card, wrong product was delivered to me. I returned it back, we exchange a few emails, they acknowledge receipt of the return. Now this is how it gets crazy, i asked them to send me the right product( the product that i ordered ), customer services told me that once they make a mistake they will never send the correct product, all they can do is to issue a refund.Hang on , JD had the product but their policy does not allow them to correct their mistake.Since them we have been exchanging emails regarding the refund up to now i have not get my refund.3 days ago after sending another email about my refund, i got a reply that i need to travel to a different city and try to talk to the manager in the shop to see if they can refund me. I replied that i can not travel to a different city for collect £15, that's right £15 is what this company is finding hard to refund. Remember i paid by card, so they have my card details, i know that shops does not deal with online refunds, so in other words they are just trying to waist my time.
To potential investors out there, there is a market gap in this industry, customer service does not exist in JD sports. The products are fine , it's the customer service which does not exist. If another company can provide similar products but with great customer service, trust me JD will go down. So if you don't want a headache or stress, do not buy from them. I'm still fighting to get my £15 yes £15. Please stay away from this company for your peace of mind.

Disgusting customer service. No help. Incorrect order received. Sent around houses. Keep getting a robot. Still no further down the line. Facebook. Twitter. Instagram. Website & email. Would not recommend or use them again. Happy to take money but not provide a decent service!

Appalling customer service for a simple return and refund.
I sent back some faulty trainers which arrived with a manufacturers defect over 2 weeks ago and have heard nothing about my refund. Absolute joke. Their website says 3-5 working days. I appreciate that this is no doubt a very busy time for them, but come on!! I have tried contacting them 3 times via the Facebook messenger app as that’s how I spoke to them before to discuss the return, but no response at all
Last business they get from me that’s for sure. Very poor JDSports! 👎🏻

I bought a North Face Hoodie with zipper from Denmark website and it was sent from England. When I finally Got it after 11 days, it was covered all over with White DOG HAIR and smelled so bad of SWEAT under the arms 🤮 I contacted costumeservice in Denmark and they could only offer me a discount of 10% with My next buy on the website 😬🙄 I returned it to a shop in Aarhus, Denmark and they couldnt even touch the Hoodie and was very sorry. Is that All you Can offer??? Im so pissed!

Totally gone down hill!
Used to be the “go to place” for all our sports wear but a lot of the stock now is extremely cheaply made and doesn't last 5 minutes .
Mckenzie , being the worst .
Bought a tracksuit for my hubby , after one was the toggle on the zip came off and it was bubbly !
When i tried to return , staff said even though it was within the 14 days return , because it had been washed i wouldn't get a refund !!!
I refused to move out of the shop and luckily got my money back , refuse to shop here now .
Staff are all 18 years old and have no clue what so ever