The guy i met - forgot his name was very very supportive, even though my shoe size want available in the shop, he went ahead and ordered it for me.
Company replied
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See what reviewers are saying
I placed an order about 3 weeks ago by paying cash in the store. They said that your order will arrive in 4 days. Even though 3 weeks have passed, the product still hasn't arrived. I will definitely n... See more
Company replied
Bad manager. Tells coworkers to let the phone at garderobe. Like you go to school or to work? What if my mother is old and she don’t have much more to live. We all need a phone for emergency. For all... See more
Company replied
Shoes sent in a plastic bag,not in double Karton,so many times the original Karton is damaged. And I received used shoes as well
Company replied
2.7
Poor
695 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick and reliable
Quick and easy ordering process with quick delivery. Can recommend.
August 27, 2021
Reply from JD Sports Österreich
Hello Kunde,
Thank you for contacting us.
We are glad to hearing you are satisfy with the service.
If you need help, we will be happy to assist you. Send an email with your order details to:hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Greetings,
JD Sports Customer Service
The customer support team was friendly…
The customer support team was friendly and they helped me in greatly structured view to refund my money .
August 27, 2021
Reply from JD Sports Österreich
Hello Alshaer,
Thank you for contacting us.
We are glad to hearing you are satisfy with the service.
If you need help, we will be happy to assist you. Send an email with your order details to:hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Greetings,
JD Sports Customer Service
Really upset!!!
my package has already taken three weeks and has still not come off! I'm really very upset and angry about it and think it's cheeky!
August 20, 2021
Reply from JD Sports Österreich
Hello Josef,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we will be happy to assist you. Send an email with your order details to: hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Greetings,
JD Sports Customer Service
Still didn’t recive my pacel.
August 19, 2021
Reply from JD Sports Österreich
Gentle Amira ,
Thanks for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we will be happy to help. Send an e-mail with the details of your order to customercare@jdsports.co.uk - order number, customer name, e-mail address, billing address, post code.
Best regards,
JD Sports customer service
Two weeks for delivery is a very long…
Two weeks for delivery is a very long time, when you've paid in advance...
August 16, 2021
Reply from JD Sports Österreich
Gentle Claus,
Thanks for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we will be happy to help. Send an e-mail with the details of your order to customercare@jdsports.co.uk - order number, customer name, e-mail address, billing address, post code.
Best regards,
JD Sports customer service
My purchase
Apart from the fact that the shoes are of high quality, the customer service was very kind, helpful and wrote back very quickly.
August 16, 2021
Reply from JD Sports Österreich
Hello Dilara,
Thank you for contacting us.
We are glad to hearing you are satisfy with the service.
If you need help, we will be happy to assist you. Send an email with your order details to:hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Greetings,
JD Sports Customer Service
Reply from JD Sports Österreich
Hello Atas
Thanks for your feedback. We are always happy to receive positive feedback.
Kind Regards,
JD Sports customer service
You were not able to send the product…
You were not able to send the product and claim a return info? This is a messed up online experience. No product received, return info from JD and no money back yet to my account. Never ever going to purchase something at JD
August 13, 2021
Reply from JD Sports Österreich
Gentle Martin,
Thanks for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we will be happy to help. Send an e-mail with the details of your order to customercare@jdsports.co.uk - order number, customer name, e-mail address, billing address, post code.
Best regards,
JD Sports customer service
Reply from JD Sports Österreich
Hi Armin,
Thanks for your feedback.
We're sorry to hear that you're not happy with your recent experience on our site.
If you need help, you can contact us. Send an e-mail with your order information to hilfe@jdsports.at - order number, customer name, e-mail address, billing address, postal code.
Sincerely,
Niina
JD Sports customer service
Reply from JD Sports Österreich
Hello Raluca,
Thank you for taking the time to leave a review.
I'm sorry to hear that you had a negative experience with us and that your package arrived damaged.
Please contact us at hilfe@jdsports.at with your order details so we can assist you with this.
We look forward to hearing from you.
Kind regards,
Kerry
JD Sports Online Review Team.
I haven’t received anything yet
I haven’t received my purchase yet. When is my order going to arrive? It should have been here on the 30th of July.
August 7, 2021
Reply from JD Sports Österreich
Gentle Engjell,
Thanks for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we will be happy to help. Email your order details to customercare@jdsports.co.uk - order number, customer name, email address, billing address, postcode.
Best regards,
JD Sports customer service
Reply from JD Sports Österreich
Thank you for your feedback
Have a nice day
Absolutely great 👍🏿
August 6, 2021
Reply from JD Sports Österreich
Gentle Jonathan ,
We appreciate your positive feedback and hope to hear from you soon.
JD SPORTS Customer Service.
Reply from JD Sports Österreich
Hallo Radomir,
Dankjewel voor je bericht.
We zijn verheugd te weten dat de service van onze JD Sports Online Store aan uw verwachtingen heeft voldaan.
Met vriendelijke groeten
JD Sport.
Super good shoes
August 4, 2021
Reply from JD Sports Österreich
Hallo Ellen,
Vielen Dank für Ihre Nachricht.
Wir freuen uns, dass der Service unseres JD Sports Online Stores Ihre Erwartungen erfüllt hat.
Mit freundlichen Grüßen
JD Sport.
The two orders shoes where shipped in a…
The two orders shoes where shipped in a plastic bag, of course they're arrived totally destroyed. Furthermore I wouldn't have ordered If I knew JD Sports Austria would ship from the UK because of the enormous shipping time of 3 weeks. Same on returning.
August 2, 2021
Reply from JD Sports Österreich
Dear Lateef,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need assistance, we are happy to help. Send an email with your order information to customercare@jdsports.co.uk - order number, customer name, email address, billing address, post code.
Regards,
JD Sports Customer Service
Reply from JD Sports Österreich
Guten Tag Ost,
Vielen Dank für Ihr Feedback.
Es tut uns leid zu hören, dass Sie mit Ihren jüngsten Erfahrungen auf unserer Website nicht zufrieden sind.
Wenn Sie Hilfe benötigen, helfen wir Ihnen gerne weiter. Senden Sie eine E-Mail mit Ihren Bestelldaten an hilfe@jdsports.at - Bestellnummer, Kundenname, E-Mail-Adresse, Rechnungsadresse, Postleitzahl.
Grüße,
JD Sports Kundendienst
Very good client service!
July 30, 2021
Reply from JD Sports Österreich
Hello Thomas,
Thank you for contacting us.
If you need help, we will be happy to assist you. Send an email with your order details to: hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Greetings,
JD Sports Customer Service
I am not satisfied with your delivery…
I am not satisfied with your delivery of the ordered goods. I ordered Emporio Armani sneakers and got two different models. I asked them to replace my sneaker but they said it was not possible but only that I could get my money back. It’s not okay for me and that’s why you only have one star from me
July 27, 2021
Reply from JD Sports Österreich
Beste Dzelalagic Almir,
Bedankt dat je contact met ons hebt opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Stuur een e-mail met uw bestelgegevens naar onlinehulp@jdsports.nl - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Groeten,
JD Sports klantenservice
Reply from JD Sports Österreich
Gentle Asmir ,
We appreciate your positive feedback and hope to hear from you soon.
JD SPORTS Customer Service.
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