The guy i met - forgot his name was very very supportive, even though my shoe size want available in the shop, he went ahead and ordered it for me.
Company replied
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See what reviewers are saying
I placed an order about 3 weeks ago by paying cash in the store. They said that your order will arrive in 4 days. Even though 3 weeks have passed, the product still hasn't arrived. I will definitely n... See more
Company replied
Bad manager. Tells coworkers to let the phone at garderobe. Like you go to school or to work? What if my mother is old and she don’t have much more to live. We all need a phone for emergency. For all... See more
Company replied
Shoes sent in a plastic bag,not in double Karton,so many times the original Karton is damaged. And I received used shoes as well
Company replied
2.7
Poor
695 reviews
No recent history of asking for reviews
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Reply from JD Sports Österreich
Dear Aaron,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need assistance, we are happy to help. Send an email with your order information to customercare@jdsports.co.uk - order number, customer name, email address, billing address, post code.
Regards,
JD Sports Customer Service
Reply from JD Sports Österreich
Wir freuen uns, dass Ihnen der Einkauf bei uns gefallen hat.
Hoffentlich sehen wir uns in naher Zukunft wieder.
Mit freundlichen Grüßen,
JD Sports Kundendienst
the package took so long to arrive
the package took so long to arrive. I ordered it roughly 3 weeks ago (for the Euros) and it hasn't even arrived yet... completely pointless and not translated to me at all that it would take anywhere near that long (the website said 5-10 days)
July 20, 2021
Reply from JD Sports Österreich
Guten Tag Edu,
Danke, dass Sie uns kontaktiert haben.
Es tut uns leid zu hören, dass Sie mit Ihren jüngsten Erfahrungen auf unserer Website nicht zufrieden sind.
Wenn Sie Hilfe benötigen, helfen wir Ihnen gerne weiter. Senden Sie eine E-Mail mit Ihren Bestelldaten an onlinehilfe@jd-sports.at - Bestellnummer, Kundenname, E-Mail-Adresse, Rechnungsadresse, Postleitzahl.
Grüße,
JD Sports Kundendienst
It took them 3 weeks for shipping even…
It took them 3 weeks for shipping even I payed 5 euro for it. I would not recommend it nor I will ever buy online on JD.
0/5
July 19, 2021
Reply from JD Sports Österreich
Guten Tag Alex
Danke, dass Sie uns kontaktiert haben.
Es tut uns leid zu hören, dass Sie mit Ihren jüngsten Erfahrungen auf unserer Website nicht zufrieden sind.
Wenn Sie Hilfe benötigen, helfen wir Ihnen gerne weiter. Senden Sie eine E-Mail mit Ihren Bestelldaten an onlinehilfe@jd-sports.de - Bestellnummer, Kundenname, E-Mail-Adresse, Rechnungsadresse, Postleitzahl.
Grüße,
JD Sports Kundendienst
Quite a good selection, but...
Quite a good selection of sports shoes and clothes. A very bad thing is that there is absolutely no guarantee that you will actually get the ordered, paid for and confirmed order item. It's like a lottery.
I would really like to not be able to order an item that is actually not available any more.
July 19, 2021
Reply from JD Sports Österreich
Hello ZT
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need any help from us, we will be happy to help. Send an email with your order details to customercare@jdsports.uk - order number, customer name, delivery address, email address and postcode
Kind Regards
JD Sports customer service
I‘m just not satisfied with the JD…
I‘m just not satisfied with the JD austria online support. Still no refund till now just tell me to wait
July 11, 2021
Reply from JD Sports Österreich
Hello mr Li,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need assistance, we are happy to help. Send an email with your order information to hilfe@jdsports.at - order number, customer name, email address, billing address, zip code.
Regards,
JD Sports Customer Service
Reply from JD Sports Österreich
Guten Tag Harald,
Danke, dass Sie uns kontaktiert haben.
Es tut uns leid zu hören, dass Sie mit Ihren jüngsten Erfahrungen auf unserer Website nicht zufrieden sind.
Wenn Sie Hilfe benötigen, helfen wir Ihnen gerne weiter. Senden Sie eine E-Mail mit Ihren Bestelldaten an onlinehilfe@jd-sports.de - Bestellnummer, Kundenname, E-Mail-Adresse, Rechnungsadresse, Postleitzahl.
Grüße,
JD Sports Kundendienst
DO NOT ORDER anything from this site
DO NOT ORDER anything from this site. Ordered on 29th December 2020 and it has been more than a month now I have not received my order. The site said they ship within 3-5 days and that the shipping is free from 70 Euro and it is not. You have to order 100 or more. The last Email I received from them said not to contact them again?! I do not know if I will get my package and since I will obviously return it, if there will be a refund.
January 30, 2021
Unprompted review
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