Jellis Craig - IvanhoeReviews 

107
TrustScore 4.5 out of 5

4.7

153 Upper Heidelberg Road, 3079 Ivanhoe, VIC, AU


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See what reviewers are saying

Rated 1 out of 5 stars

They accept false information! Someone has given them a fake email - mine

Company replied

Rated 3 out of 5 stars

Very slow in giving updates on where the offers were. We had to always make the first contact.

Company replied

Rated 4 out of 5 stars

I dealt with James Goulopoulos at Ivanhoe, he was very patient with me as I dithered. He was both courteous and professional at all times, having the necessary knowledge to be able to answer all of m... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Appraiser

About Jellis Craig - Ivanhoe

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

Contact info

  • 153 Upper Heidelberg Road, 3079, Ivanhoe, VIC, Australia

  • (03) 9499 7992

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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No history of asking for reviews

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4.7

All reviews

(107)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and personal style.

Great service and personal style.
Dealt with difficult sale and did as well as could be expected.

July 5, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Shelley for your kind words about Jellis Craig Ivanhoe. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Fantastic results

I was very happy with my sales experience with Jellis Craig. James was able to get a quick and fantastic sale result for my property.

June 30, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Danielle for your kind words about Jellis Craig Ivanhoe. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Kieran was excellent.

Kieran was excellent.

He was professional and always on time.

Keeping me updated with every step was important to me and Kieran communicated each step clearly so i knew exactly what was happening at all times.

June 29, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Laurence for your kind words about Jellis Craig Ivanhoe and in particular, Kieran Whaley. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 4 out of 5 stars

Josh successfully sold our property

Josh successfully sold our property, which was a difficult property to sell in the current market for a good price.

June 28, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Mark for your kind words about Jellis Craig Ivanhoe and in particular, Josh Saunders. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Outstanding

Our experience with Jellis Craig Ivanhoe and in particular Stefan our agent was outstanding. He presented, briefed and executed the sale of our home in the best manner possible and I could not recommend their services highly enough.

June 10, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you for your kind words about Stefan Dzanovski. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Really helpful agents

This was a really good experience for us. We got in contact with the agents and they really helped us get as much as information about the land as possible. They were with us until we could sign a contract.

June 6, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you for your kind words about Jellis Craig Ivanhoe. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 4 out of 5 stars

James Goulopoulos at Ivanhoe

I dealt with James Goulopoulos at Ivanhoe, he was very patient with me as I dithered. He was both courteous and professional at all times, having the necessary knowledge to be able to answer all of my questions without reservation. It was easy to trust him, and I am very happy with the outcome.

May 11, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Helen for your kind words about James Goulopoulos. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Thanks to Stefan for helping me to sale…

Thanks to Stefan for helping me to sale my my property. He will very open and professional.

Thanks and Regards

Tracy

April 1, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Tracy for your kind words about Stefan Bontempelli. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Great outcome

James was a bit of a legend really, and his team were just as good. They got the deal done, with the price we were hoping for, in a super tough moment in time (COVID19).
I would totally work with him again.

March 29, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Derek for your kind words about James Goulopoulos. We are so pleased to hear that you had a positive experience - particularly through this challenging time. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Trust - partnership

My experience with Jellis Craig has been fantastic.
Stef was an amazing agent - straight down the line, honest and trustworthy. I knew what was going on at all times and was involved from the get go. Could not fault him or agency sms recommend STEF to all :)

March 27, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Narelle for your kind words about Stefan Dzanovski. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Zach was exceptional in his approach…

Zach was exceptional in his approach and forever compliant to all of our requests..a great asset to your team.

February 21, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Peter for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Happy with the result

Happy with the result. The Jellis Craig team delivered on expectation in a proficient and timely manner.

February 9, 2020
Unprompted review
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Reply from Jellis Craig - Ivanhoe

Thank you Andrew for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

First class service

Stefan was very attentive and responsive. The team worked hard and achieved a great result.

February 6, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Rebecca for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Kieran Whaley

Kieran did a fantastic job selling our property. At a tricky time, he made an excellent call to move our auction early to capture interest before nearby competitors. All options were considered, even down to the weather forecast. He achieved a result far beyond what we were expecting, while making the wbole process easy for us.

February 1, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Leath for taking the time to rate your recent experience with Jellis Craig Ivanhoe and in particular, Kieran Whaley. We are thrilled to hear that you found his service and communication to be exceptional. If we can assist you with any of your real estate needs in the future, please don't hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Helpful with amazing results!

Kieran at Jellis Craig in Ivanhoe was absolutely amazing. From our first meeting he was honest, prompt and thorough. Throughout the process of selling our house, he made it easy for us at every step. It was the first time we'd sold a house and he was invaluable. At auction he spectacular and got us a result far beyond our expectations. Everyone we dealt with at the office was friendly and helpful and efficient.

February 1, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Brodie for taking the time to rate your recent experience with Jellis Craig Ivanhoe and in particular, Kieran Whaley. We are thrilled to hear that you had a positive experience and achieved an outcome that exceeded expectation. If we can assist you with any of your real estate needs in the future, please don't hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Both Dean & Josh were great from start…

Both Dean & Josh were great from start to finish. The guys kept me informed throughout the campaign and explained everything very clearly.
I would recommend the guys to anyone who wished to sell a property.
Thanks guys!

January 5, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Nathan for your kind words about Jellis Craig and in particular, Josh Saunders and Dean Wolfe. We are so pleased to hear that you had a positive experience and achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

My Choice of a Real Estate Agent

Excellent choice for me to sell an apartment
Kept me in touch as to what was happening all the time
Very happy with the results

January 5, 2020
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Bevelly for your kind words about Jellis Craig Ivanhoe. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

I have rated Jellis Craig Ivanhoe…

I have rated Jellis Craig Ivanhoe highly for the service we have received

December 22, 2019
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Giuseppe for your kind words about Jellis Craig Ivanhoe. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Personable, reliable, responsive and trustworthy

Personable, reliable, responsive and trustworthy. James Goulopoulos really went above and beyond in his efforts in the sale of my property.

Thank you also to the team behind the sale!

December 21, 2019
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you Julian for your kind words about Jellis Craig Ivanhoe and in particular, James Goulopoulos. We are so pleased to hear that you had a positive experience and achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

good and professional

December 15, 2019
Unprompted review
Jellis Craig - Ivanhoe logo

Reply from Jellis Craig - Ivanhoe

Thank you for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

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