Jellis Craig - Rosanna Reviews 25

TrustScore 4.5 out of 5

4.6

131 Lower Plenty Road, 3084 Rosanna, VIC, AU


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Rated 5 out of 5 stars

We had an absolute great experience from beginning to end with our agent and auctioneer Phil. Phil was thorough, professional and a pleasure to work with throughout our campaign. We found he was... See more

Company replied

Rated 3 out of 5 stars

I hope to have further advice in the next month prior to the settlement of my property. I have not received any correspondence since the purchase of my house. I will be contacting the Rosanna office s... See more

Company replied

Rated 4 out of 5 stars

Phil James has years of experience and proved to be trustworthy. A true advocate for a good result for both vendor and purchaser. We followed all his recommendations and this resulted in an excellent... See more

Company replied

Rated 5 out of 5 stars

I found Brett from the Rosanna office to be very friendly, professional and accessible. When he committed to the sale of our house, Brett knew he had an uphill battle due to difficult circumstances... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Appraiser

About Jellis Craig - Rosanna

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend

We had an absolute great experience from beginning to end with our agent and auctioneer Phil.
Phil was thorough, professional and a pleasure to work with throughout our campaign.
We found he was contactable at any time and we were very happy with the end result...Thank you Phil.

May 29, 2021
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Reply from Jellis Craig - Rosanna

Thank you Robert for your kind words about Phil James from our Rosanna office. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

I found Brett from the Rosanna office…

I found Brett from the Rosanna office to be very friendly, professional and accessible. When he committed to the sale of our house, Brett knew he had an uphill battle due to difficult circumstances we presented to him, plus not to mention COVID.
He worked extremely hard and never gave up and with that determination we sold with great results.
Thanks again Brett.

December 27, 2020
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Reply from Jellis Craig - Rosanna

Thank you Silvia for your kind words about Brett Greig. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.
Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Communication excellent

Communication excellent. Honest , constructive feedback.

December 20, 2020
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Reply from Jellis Craig - Rosanna

Thank you Peter for your kind words about Jellis Craig Rosanna. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Jellis Craig is a great real estate…

Jellis Craig is a great real estate agent to look after your property and my agent Brett Grieg was excellent to look after my property and to deal with.

December 7, 2020
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Reply from Jellis Craig - Rosanna

Thank you Massimo for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Hassle free,sold out property less than…

Hassle free,sold out property less than 2 weeks on the market. Very happy.

November 16, 2020
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Reply from Jellis Craig - Rosanna

Thank you Marly for your kind words. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Professional and honest

My agent , Brett Greig was extremely professional and honest. He was easy to deal with and explained everything clearly. I felt confident from the beginning that he would do his best to achieve a good result which he did. His communication was excellent and I always knew what was happening. I would highly recommend Brett to anyone considering selling property. Thank you.

November 3, 2020
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Reply from Jellis Craig - Rosanna

Thank you Valerie for taking the time to rate your recent experience with Jellis Craig Rosanna and in particular, Brett Greig. We are thrilled to hear that you found his service and communication to be exceptional. If we can assist you with any of your real estate needs in the future, please don't hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

We had the pleasure of having Brett…

We had the pleasure of having Brett help us out with the sale of our property. Besides the pressures associated with a normal sale, he helped navigate us through a COVID19 listing, marketing and sale process, all from a different state. We would highly recommend him for anyone looking to do anything with property in the area.

August 18, 2020
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Kosta for your kind words about Brett Greig. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

We found Brett very easy to work with…

We found Brett very easy to work with when selling our property.
Brett was honest and reliable throughout the process and achieved the result we were after.
We would happily recommend Brett and the team a Jellis Craig Rosanna.

July 19, 2020
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Mark & Emily for your kind words about Brett Greig. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 4 out of 5 stars

Satisfied vendor.

Phil James has years of experience and proved to be trustworthy. A true advocate for a good result for both vendor and purchaser. We followed all his recommendations and this resulted in an excellent outcome for us.

April 26, 2020
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you for taking the time to rate your recent experience with Jellis Craig Rosanna and in particular, Phil James. We are thrilled to hear that you found the level of service provided to be exceptional. If we can assist you with any of your real estate needs in the future, please don't hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Pleasure to deal with

Brett and Phil were both a pleasure to deal with when selling our home. We sold during the difficult COVID-19 pandemic and Brett soldiered on and adapted to the change in market conditions. Brett and Phil were both extremely professional and genuine throughout the process.

April 9, 2020
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Scott for taking the time to rate your recent experience with Jellis Craig and in particular, Brett Greig and Phil James. We are thrilled to hear that you found both their service and communication to be exceptional. If we can assist you with any of your real estate needs in the future, please don't hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

The whole buying experience was easu

The whole buying experience was easu, honest and quick. Brett, was helpful, polite and prompt. Will love to do business again with him.

November 24, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Simmer for your kind words about Brett Greig and Phil James. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Brett was efficient punctual and…

Brett was efficient punctual and reliable. He communicated well throughout the process.
I highly recommend Brett and the team from Jellis Craig

November 10, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Kerry for your kind words about Brett Greig. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Very happy with our experience with…

Very happy with our experience with Phil James. Highly recommend him

October 14, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Elizabeth for your kind words about Phil James. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

It took a while to sell but our Agent…

It took a while to sell but our Agent put everything into selling our place. We followed his advice and it paid off

October 13, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Peter for your kind words about Phil James. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 3 out of 5 stars

I hope to have further advice in the…

I hope to have further advice in the next month prior to the settlement of my property. I have not received any correspondence since the purchase of my house. I will be contacting the Rosanna office shortly to check the dimensions of certain areas within the house e.g. refrigerator, laundry area etc.

September 27, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you for your feedback Peter. We will be in contact shortly to discuss further.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Jellis Craig provided good advice…

Jellis Craig provided good advice throughout. They kept us informed and understood our situation. Brett and Phil are decent trustworthy people who I will use again when I need to buy or sell.

September 21, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Helen for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

I found that the real estate agents…

I found that the real estate agents were very professional. They sold my house within weeks and got a great deal and we didn’t even have to go to action. Everyone was happy all round. Thanks for your great work and a great result.

September 8, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Marin for your kind words about Phil James and Brett Greig. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Phil James was exceptional

Phil James was an absolute pleasure to deal with, very attentive and I would definitely use and recommend him.

September 5, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Amanda for your kind words about Phil James. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Very impressed with Jellis Craig

Very impressed with Jellis Craig, not only were they very professional, but also very friendly. I would recommend them to family and friends

August 22, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Carolyn for your kind words. We are so pleased to hear that you had a positive experience. If we can assist you with any of your real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

Rated 5 out of 5 stars

Brett Greig was fantastic to deal with

Brett Greig was fantastic to deal with, his communication with the goings on with the sale was great. I would use him again and would recommend him with no hesitation.

July 19, 2019
Unprompted review
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Reply from Jellis Craig - Rosanna

Thank you Damir for your kind words about Brett Greig. We are so pleased to hear that you had a positive experience and that you achieved the outcome you were hoping for. If we can assist you with any of you real estate needs in the future, please don’t hesitate to contact us.

Kind regards,
Jellis Craig Client Services Team

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