Jellis Craig - Sorrento Reviews 37

TrustScore 4.5 out of 5

4.7

39 Ocean Beach Road, 3943 Sorrento, VIC, AU


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Rated 3 out of 5 stars

Germaine was the main and only reason I chose Jellis Graig. She is honest and sincere and I was more than happy to have her helping and guiding me to sell my home

Company replied

Rated 4 out of 5 stars

We were very happy with the service from your company, and the staff, at Sorrento. We would have liked a little more from the sale of our property, but it is what it is . We have recommended... See more

Company replied

Rated 4 out of 5 stars

Great to deal with & were very transparent from day one making our purchase quite simple.

Company replied

Rated 4 out of 5 stars

Emil from Jellis Craig was one of the best real estate agents I have ever dealt with

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Appraiser

About Jellis Craig - Sorrento

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Claire Smith is amazing!

Claire Smith took over management of our rental property almost a year ago and we have never looked back. She leased our property in 5 days for the best price, and manages the property seamlessly. The tenants are excellent and Claire is always very responsive and attentive to any issues that are raised from either myself or the tenants. Our beach house is in the best hands! Thanks Claire.

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

Been working with Emil for over one…

Been working with Emil for over one year.
Jeanne and myself worked well together on my
property.
We understood each other.
Her honesty each open inspection was brilliant.
As your client I was happy with the price.
Congratulations on your service.
Regards
Karen la ferlita

May 29, 2021
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Reply from Jellis Craig - Sorrento

Good Afternoon Karen

Thank you for taking the time to rate your recent experience with Jeanne Anderson and Jellis Craig Sorrento, we are always happy to hear from happy clients and love bring marketing campaigns to a successful conclusion.

Kind regards,

Jellis Craig Client Services Team

Rated 4 out of 5 stars

We were very happy with the service…

We were very happy with the service from your company, and the staff, at Sorrento.

We would have liked a little more from the sale of our property, but it is what it is .

We have recommended our neighbours to your company to sell there property and they have signed up now with you.

Ann and George Decelis

March 28, 2021
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Reply from Jellis Craig - Sorrento

Good Morning Ann & George

Thank you for taking the time to rate your recent experience with Emil Foller and Jellis Craig Sorrento, we are always happy to hear from happy clients.

Thank you very much also for the referral to your neighbours!

Kind regards,

Jellis Craig Client Services Team

Rated 5 out of 5 stars

Process was seamless and very…

Process was seamless and very responsive to our sales objectives. We have now both purchased and sold with Emil and we are very pleased with his professionalism and advice to reach a successful outcome in a very short period of time.

March 20, 2021
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Reply from Jellis Craig - Sorrento

Good Afternoon Roy

Thank you for taking the time to rate your recent experience with Emil Foller and Jellis Craig Sorrento, we are always happy to hear from happy clients and love bring marketing campaigns to a quick, successful conclusion.

Kind regards,

Jellis Craig Client Services Team

Rated 5 out of 5 stars

Germaine was a superstar!

Germaine was a superstar at being helpful throughout our 18 month house hunting journey, always going beyond to help us find our dream holiday home. Big thanks to her and the whole team :)

March 16, 2021
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Reply from Jellis Craig - Sorrento

Good Morning Bec

Thank you for the lovely review about Germaine, she sure is a superstar! We are very happy you have finally found your dream holiday home and wish you many happy times spent in your new beach house.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Great team

Good people to work with, attentive, accurate, good communication

November 15, 2020
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Reply from Jellis Craig - Sorrento

Good Morning Hans

Thank you for the lovely review about our team, we wish you many happy times spent in your new beach house.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Enjoyable experience

Jeanne was very honest as we negotiated the purchase of my property. I’m looking forward to enjoying many years at my new home. Thanks again!

October 26, 2020
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Reply from Jellis Craig - Sorrento

Good Afternoon

Thank you for the lovely review in particular regarding Jeanne's outstanding service . We wish you many happy times spent in your new beach house.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Highly Satisfied Vendors

We have been very satisfied with all our dealings with Emil, Jeanne and Kirsten, who have been helpful, pro-active and professional throughout. Our property sale was achieved in a very short time for an attractive price. We highly recommend them.

October 20, 2020
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Reply from Jellis Craig - Sorrento

Good Afternoon

Thank you for the lovely review. It was such a pleasure working with you towards a successful result. We wish you and your family all the best for your new adventure.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Highly recommend Jeanne and Jellis Craig

We were really impressed with the Jellis Craig crew; they were extremely helpful in the organisation and preparation of our property for sale during the Covid times. Jeanne kept us up to date with all the viewings and offers. In the negotiating stage we were happy with the final settlement.
We would highly recommend Jeanne and Jellis Craig to anyone contemplating selling a property.

August 23, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Morning Chris

Thank you for the lovely review in particular regarding Jeanne's outstanding service . It was such a pleasure working with you towards a successful result.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Emil and Jellis Craig Sorrento were a…

Emil and Jellis Craig Sorrento were a joy to work with.

From our first open for inspection through to signing on the dotted line his communication, follow up and guidance through the buying process was excellent.

I highly recommend Emil and his great team to anyone wanting to sell their home in the future.

August 6, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Morning Caroline

Thank you for the lovely review. It was such a pleasure working with you towards a successful result. We wish you and your family many happy Summers in the future.

Warm Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

I rate the representatives from Jellis Craig Sorrento with 5 Stars

I found the representatives from Jellis Craig Sorrento, Emil, Kirsten and Jeanne to all be very attentive and supportive in my search for my new home. Emil Foller in particularly was most cooperative and went out of his way to assist me in looking at properties and determining their suitability to meet my requirements. I appreciated his patience in dealing with me and I sincerely thank him for successfully concluding the purchase of the house in Sorrento.
Regards
Rob

June 1, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Morning Robyne

Thank you very much for leaving our team such a lovely review, we always love to hear that your experience was a positive one. We wish you and your family many fun times in your new holiday home.

Kind Regards

Jellis Craig Services Team

Rated 5 out of 5 stars

Jeanne was very helpful and supportive…

Jeanne was very helpful and supportive during the COVID-19 restriction. Any questions we had Jeanne made sure she followed through and gave us a response very quickly. Even though we couldn’t go out and see the house Jeanne did organise virtual inspections which worked really well.

May 6, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Morning

Thank you for the lovely review. It was such a pleasure working with you towards a successful result.

Warm Regards

Jeanne

Rated 5 out of 5 stars

Couldn’t be happier

Before we put our house on the market we interviewed 3 local agents. It was obvious Emil knew our area well and was extremely professional. We had a couple of open days and THEN the dreaded virus appeared. We realised it would take longer to sell and probably at a lower price. However Emil did not miss a beat and remained confident. 2 weeks ago we sold for a 4 week settlement with a price we were happy with.

Many thanks to Emil, Kirsten and Jeannie.

April 22, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Evening Beth

Thank you for the lovely review. It was such a pleasure working with you towards a successful result. We are so happy you can now rest easy.

Warm Regards

Emil, Kirsten and Jeanne

Rated 5 out of 5 stars

Professional

Claire Smith has been amazing...my house was permanently rented within a week. Always very professional, available and helpful. Highly recommend Jellis Craig Sorrento.

April 7, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Afternoon Vanessa

Thank you for taking the time to rate your recent experience with Jellis Craig Sorrento in particular Claire Smith who heads up our Property Management Team, we are always happy to hear how terrific she is.

Kind regards,

Jellis Craig Client Services Team

Rated 5 out of 5 stars

The Best on the Pen

Emil and his team do a fantastic job from start to finish! Couldn't be happier!!
I highly recommend Jellis Craig Sorrento

March 29, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Afternoon Mark

Thank you for taking the time to rate your recent experience with Jellis Craig Sorrento and it's team, we are always happy to hear what a terrific agents we have and love bring marketing campaigns to a succesful conclusion.

Kind regards,

Jellis Craig Client Services Team

Rated 5 out of 5 stars

Honest, Friendly and Responsive

Honest, friendly and responsive, We dealt with Jeanne who was very helpful

March 29, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Good Afternoon Peter

Thank you for taking the time to rate your recent experience with Jellis Craig Sorrento and in particular, Jeanne Anderson, we are always happy to hear what a terrific agents we have

Kind regards,

Jellis Craig Client Services Team

Rated 5 out of 5 stars

from the start of my dealings with…

from the start of my dealings with Lachie and his team, they have been positive and pro active. Lachie went out of his way to assist me with small maintenance issues, arranging trades people, saving me a lot of time and energy . i did not need to go the the Peninsula myself to rectify. he also visited my home in the city on a number of occasions for signing of documents. i would have no hesitation in recommending the services of Jellis Craig, especially if you are lucky enough to engage Lachie

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

Emil will listen and deliver

Emil will listen to what you need and then over delivers

March 5, 2020
Unprompted review
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Reply from Jellis Craig - Sorrento

Hi Andy
Thank you for taking the time to leave Emil such a great review, we are always happy to hear what a terrific agent he is.
Kind Regards
The Jellis Craig Client Services Team

Rated 4 out of 5 stars

Emil from Jellis Craig

Emil from Jellis Craig was one of the best real estate agents I have ever dealt with

February 20, 2020
Unprompted review
Jellis Craig - Sorrento logo

Reply from Jellis Craig - Sorrento

Good Afternoon Peter
Thank you for your kind review, we love to hear how wonderful Emil is.
Kind Regards
Jellis Craig Client Services Team

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