An easy sale for the agent and vendor, but we felt abandoned on settlement. The property was marketed as a new build but needed a complete clean, including toilets, and defects resolved (mostly) by th... See more
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Carole assisted us with our recent purchase. Accomodating in every way. The process was as smooth and as stress free as it possibly could have been. Thanks Carole!
Company replied
The team at Jellis Craig in Woodend and Castlemaine have been wonderful. We couldn’t have asked for more. We purchased our new property through them and then put our other property on the market fo... See more
Carol was always a professional...ready to assist in a caring and honest manner
Company replied
Company details
About Jellis Craig - Woodend
Information provided by various external sources
Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets.
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Contact info
91 High Street, 3442, Woodend, Victoria, Australia
- (03) 5427 2800
4.5
Excellent
25 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Best real estate team in the region
The team at Jellis Craig in Woodend and Castlemaine have been wonderful. We couldn’t have asked for more. We purchased our new property through them and then put our other property on the market for rent but ended up selling it. Everyone has been helpful, patient, responsive and generally great to deal with. They offered us excellent advice throughout and have been honest and fair to all parties in negotiations and communication. No other agency compares in the region.
Thank you Carole, Terry, Wendy and team!
July 5, 2021
I was very happy with every aspect of…
I was very happy with every aspect of my house sale.
Tom May was amazing, very professional, punctual, explained everything, organized tradespeople, kept me up to date with procedures and put up with my questions and hesitations.
Kate was lovely and very helpful.
It was tiring but went well.
I’m glad I chose Jellis Craig
Regards
Gwen Crimmins
June 29, 2021
An excellent team headed up by Tom
Tom May and the team made the process of buying our dream home at lot stressful than it otherwise would have been.
Their experience and expertise is second to none. We felt confident and supported throughout the process, from the transparency around the bidding process to the closing off the transactions.
June 15, 2021
Reply from Jellis Craig - Woodend
Dear Pernilla,
Congratulations on your purchase! And thank you for taking the time to review your Jellis Craig experience. Tom and the team are grateful for your kind words and endorsement of our services, we are delighted we could assist you in buying your dream home. As always do not hesitate to call should the need arise.
Warmest regards, the team at Jellis Craig Woodend.
By far one of there best agents we have…
By far one of there best agents we have ever felt with and we are renting. So many agents are money driven but I'll say I felt they are 100% people driven past the Woodend location. Especial B.(full name withheld) She was amazing.
June 7, 2021
Reply from Jellis Craig - Woodend
Dear Kevin,
Many thanks for taking the time to review your recent Jellis Craig experience.
And thankyou for your wonderful endorsement of Breearne, we agree she is amazing. We trust you have settled into your new home and remind you to not hesitate in contacting us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Reply from Jellis Craig - Woodend
Dear Terry,
Thank you for entrusting the sale of your property to Jellis Craig and for taking the time to review your experience. We are delighted you are pleased with the level of service provided by Terry Gibson, as always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Very positive experience
Very positive experience with Tom, Leanne and the team. They way the sale was handled prior during and after the sale was very professional, transparent and honest.
May 23, 2021
Reply from Jellis Craig - Woodend
Dear Marty,
Congratulations on your purchase!
Thank you for taking the time to review your recent Jellis Craig experience, we are delighted by your kind words.
As always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Caring and professional
Carol was always a professional...ready to assist in a caring and honest manner
May 17, 2021
Reply from Jellis Craig - Woodend
Dear Merlyn,
Congratulations on your purchase and thank you for taking the time to review your Jellis Craig experience, Carole was delighted to be able to assist you.
As always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
I sold our property through Jellis…
I sold our property through Jellis Craig - Woodend and found their staff to be courteous, knowledgable and ethical.
They provided useful tips and followed up on any questions or requests promptly.
I would happily use them again.
May 17, 2021
Reply from Jellis Craig - Woodend
Dear Chris,
Thank you for entrusting the sale of your property to Jellis Craig and for taking the time to review your experience. We are grateful for your endorsement of the services provided by Carole Lenander and team.
As always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Helpful and knowledgeable
We met a lot of agents whilst looking for our perfect house in the Macedon region and found a free who really stood out from the bunch with their professionalism, knowledge of the local area and market and genuine interest in assisting us make informed decisions. Jellis Craig agent Tom May was undoubtedly one of the best we met and made the experience less stressful for us
May 16, 2021
Reply from Jellis Craig - Woodend
Dear Toni,
Congratulations on your purchase! Thank you for taking the time to review your Jellis Craig experience, we are delighted to hear that the service provided by Tom May made the experience less stressful for you.
As always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Notably professional agent
Terry Gibson at Jellis Craig Woodend sold my property with complete professionalism during a complex commercial sale that had many twists and turns. He is a very experienced senior agent whom you want on your side to act in your best interests.
May 7, 2021
Reply from Jellis Craig - Woodend
Dear Robyn,
We are grateful to you for entrusting the sale of your property to Jellis Craig and for also taking the time to review your experience. Thank you for your glowing endorsement of Terry Gibson, he is delighted that he was able to assist. As always do not hesitate to contact Terry and the team should the need arise.
Very best regards, Jellis Craig Woodend.
Carole assisted us with our recent…
Carole assisted us with our recent purchase. Accomodating in every way. The process was as smooth and as stress free as it possibly could have been. Thanks Carole!
April 27, 2021
Reply from Jellis Craig - Woodend
Dear Rechelle,
Congratulations on your recent purchase and thank you for taking the time to review your Jellis Craig experience. We are delighted you found the process smooth and stress free, do not hesitate to contact Carole and the team should the need arise.
Very best regards, the team at Jellis Craig Woodend.
It was a pleasure to work with Tom and…
It was a pleasure to work with Tom and his team, great service and a great result! Thank you
April 26, 2021
Reply from Jellis Craig - Woodend
Dear Matthew,
Many thanks for entrusting the sale of your property to Jellis Craig, we are delighted we could assist. We are grateful to you for taking the time to review your experience and for your kind words. As always do not hesitate to contact Tom and the team should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Disappointing
An easy sale for the agent and vendor, but we felt abandoned on settlement. The property was marketed as a new build but needed a complete clean, including toilets, and defects resolved (mostly) by the purchaser. Requests for information about warranty protocols and building issues still not resolved.
April 23, 2021
Reply from Jellis Craig - Woodend
Dear John,
We are sorry that you felt abandoned at settlement. Please be assured that we value all feedback and take yours seriously. We shall be in contact to discuss this matter further. Once all outstanding issues are resolved we hope you can settle into your new home and enjoy!
Very best regards, the team at Jellis Craig Woodend.
First Rate
From the very beginning, we knew our property was in the best hands. We enjoyed Tom’s open, clear, accurate and helpful communication that guided us through to a very successful sale. We highly recommend Jellis Craig Woodend’s first-rate customer service and high-level professionalism.
April 12, 2021
Reply from Jellis Craig - Woodend
Dear Ashley and Danielle,
Congratulations on the sale of your property! We are delighted we could be of service.
We are grateful to you for taking the time to review your experience and for recommending Tom May and the team at Jellis Craig Woodend.
As always do not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
I do not have enough words to thank…
I do not have enough words to thank Carole Lenander and Terry Gibson for selling my Maldon house. Terry and Carole are both professional and experts in their field. Communication was excellent, and I was grateful for their guidance. Thank you, Cheryle
April 9, 2021
Unprompted review
Reply from Jellis Craig - Woodend
Dear Cheryle,
Many thanks for entrusting the sale of your property to Jellis Craig and for taking the time to review your experience.
Carole and Terry are delighted they could assist and are grateful for your kind words. As always do not hesitate to give them a call should the need arise.
Very best regards, the team at Jellis Craig Castlemaine.
We cannot thank Carole enough for her…
We cannot thank Carole enough for her strong communication, listening, respect and kindness towards the sale of our property, which we all know is quite emotional. We also know that behind the scene that all of the staff contribute a great deal to pull this together.
We cannot recommend Jellis Craig enough for the excellent service, and would not hesitate to use them again and have told all our friends of our incredible experience with them.
Thank you Carole
April 6, 2021
Reply from Jellis Craig - Woodend
Dear Roland,
Thank you for your delightful review of your recent Jellis Craig experience.
We are grateful to you for entrusting the sale of your property to Carole Lenander and the Jellis Craig team - it was an absolute pleasure.
We remain at your service, never hesitate to contact us should the need arise.
Warmest regards, the team at Jellis Craig Woodend.
Purchased through Jellis Craig.
Tom was great to deal with. There wasn't much mucking around and got things done!
April 5, 2021
Reply from Jellis Craig - Woodend
Dear Frank,
Congratulations on your purchase!
Thank you for taking the time to review your Jellis Craig experience, we are delighted to hear that you found Tom May great to deal with. As always do not hesitate to contact us should the need arise.
Warmest regards, the team from Jellis Craig Woodend.
Professional and knowledgeable
Professional and helpful. Tom was knowledgeable about the market and the area. He was proactive and comprehensive in his assessment and assistance with the sale.
March 28, 2021
Reply from Jellis Craig - Woodend
Dear Susan,
Thank you for entrusting the sale of your property to Jellis Craig, we are delighted we could assist. We are also grateful to you for taking the time to review your experience and for your kind words in regard to your dealings with Tom May.
As always to not hesitate to contact us should the need arise.
Very best regards, the team at Jellis Craig Woodend.
Reply from Jellis Craig - Woodend
Dear Andrea,
Congratulations on finding your dream country retreat! Tom May was delighted to be able to assist.
Thank you for taking the time to review your Jellis Craig experience and do not hesitate to contact us should the need arise.
Warmest regards, the team at Jellis Craig Woodend.
My special thanks to Carole Lenander…
My special thanks to Carole Lenander for her professionalism to bring about a successful sale for my property. Thank you Carole, I am very grateful and satisfied for all your support.
Best wishes to the team 👍
Lorraine Rutherford
March 2, 2021
Reply from Jellis Craig - Woodend
Dear Lorraine,
Thank you for entrusting the sale of your property to Jellis Craig and congratulations on your sale!
Carole Lenander is grateful for your kind words and delighted that she could assist.
As always do not hesitate to contact us should the need arise.
Wishing you all the very best, the team at Jellis Craig Woodend.
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