Jellis CraigReviews 

5,031
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The literal worst rental agency I’ve ever had the misfortune to deal with and do not believe the realestate.com reviews go to product review for the real story. 3 trips to RDRV with these guys refusin... See more

Rated 1 out of 5 stars

I put a price in before auction they told me I was there first offer and a great offer, meant to tell me 11am next morning but said still negotiating until 1pm I waited and when they rang me they said... See more

Rated 1 out of 5 stars

Probably one of the worst property management teams (Northcote) I've ever had to deal with. We've been without air conditioning or heating in our house for over a month now due to the mismanagement an... See more

Company replied

Rated 5 out of 5 stars

We are deeply touched by our recent experience with Andrew Panagopoulos We can't thank him enough for his incredible help. He brought us good fortune on Saturday the 23rd of August 2025, and we... See more

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Appraiser

About Jellis Craig

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(5,031)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicholas Corby brilliant agent

Nicholas Corby was a pleasure to deal with. Honest efficient and an effective communicator - he made the transaction seamless and stress free for both us and the vendor. We will be recommending him to family, friends and colleagues

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

We were extremely happy with the…

We were extremely happy with the service we received from Scott, Hayley and their team. Communication was terrific and we felt very much connected with all that was going on with our property.
Our auction was conducted online during the recent 2 week lockdown and this was very successful with Scott getting us a fabulous price for our home. We would not hesitate in recommending this team to anyone selling their home in this area.
Jill and Chris

June 30, 2021
Rated 5 out of 5 stars

We bought our property 12 years ago…

We bought our property 12 years ago through Phil Hayward and now have sold through Phil And Brooke Reynolds. We sold in 9 days and between the two agents, Brooke took over at the end as Phil was on leave, we achieved a great result. Professional, reliable and great at keeping us up to date on offers.
Thank you Phil and Brooke, very happy sellers.

June 29, 2021
Rated 5 out of 5 stars

I was very happy with every aspect of…

I was very happy with every aspect of my house sale.
Tom May was amazing, very professional, punctual, explained everything, organized tradespeople, kept me up to date with procedures and put up with my questions and hesitations.
Kate was lovely and very helpful.
It was tiring but went well.
I’m glad I chose Jellis Craig

Regards

Gwen Crimmins

June 29, 2021
Rated 5 out of 5 stars

Great Experience with Jellis Craig

I attended a house inspection with David Quattrocchi on short notice, and he was very knowledgeable and honest about the property that I was viewing, as well as the area. I received frequent courtesy updates from David throughout our correspondence, even during his weekend off, to make the process as straight-forward as possible. I really appreciated his help to make an informed decision and would recommend him as a helpful and trustworthy agent.

June 28, 2021
Unprompted review
Rated 4 out of 5 stars

We were recently pleased to purchase a…

We were recently pleased to purchase a property in Ballarat from Jellis Craig without any concerns whatsoever. The agent Vicki was very honest and thorough and did not try to play us off against any other potential buyer. After looking for property for many months, this experience was great, as we never imagined that buying a property would ever happen in this current climate. Thankyou.

June 27, 2021
Rated 5 out of 5 stars

Nick O'Halloran is a true professional

Nick O'Halloran guided my family and I through this, at times, quite nail biting purchase process. Nick clearly communicated with us in a professional manner and responded to our concerns and queries in a timely way. We commend Nick for his professionalism, his attention to detail and his excellent negotiation skills.

June 27, 2021
Jellis Craig logo

Reply from Jellis Craig

Thanks for taking the time to leave your review & congratulations on your purchase! We are pleased you had a professional service from Nick - he was super excited to help you secure the property!
Jellis Craig Boroondara Client Services Team

Rated 5 out of 5 stars

Dylan Francis Went over and beyond to…

Dylan Francis Went over and beyond to satisfy our expectations , Our selling process was smooth sailing From the moment we had a valuation to the moment we settled , Very highly recommended

Thank you

June 24, 2021
Rated 5 out of 5 stars

Jen Harlow - Great Agent!

Jen Harlow from the Doncaster Office was one of the best agents we have ever dealt with. We missed out on purchasing a property due to being out bid but found the whole experience smooth and easy. Jen put in a lot of care and effort and we hope the next property we are interested in is with her.
Thank you Jen!
Bec & Simone Gemmell

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Jonathon O'Donohue and Alex Valmorbida…

Jonathon O'Donohue and Alex Valmorbida were attentive, grounded, clear with advice and recommendations and accessible. They were professional throughout the sales campaign which was successful and their knowledge of likely buyers and interested parties was first class. Highly recommended.

June 24, 2021
Jellis Craig logo

Reply from Jellis Craig

Hello Michael
Thank you for your kind words for Jonathon & Alex. We are very happy you had a professional experience and a successful sale, congratulations! Thanks for taking the time to leave your feedback. We look forward to assisting you in the future.
Jellis Craig Boroondara Client Services Team

Rated 5 out of 5 stars

Excellent Rental Property Management

My partner & I moved interstate from NSW to VIC during the first COVID-19 lockdown in Melbourne and everything was handled with care by our incredible property manager (Sarah Sherlock) at Jellis Craig Armadale. We cannot thank Sarah and the team at Jellis Craig enough for their professionalism, compassion and diligent service. The rental market can be very daunting at the best of times, let alone during a global pandemic and Sarah made it easy for us right up until the end of our lease term at the property. If you're looking for property managers who genuinely care about your needs and have excellent communication / processes, I'd highly recommend the team here.

June 23, 2021
Unprompted review
Rated 4 out of 5 stars
Jellis Craig logo

Reply from Jellis Craig

Hello Caterina,
Thanks for taking the time to leave your feedback in relation to our paperwork systems. We will take your feedback on board for sure. Apologies for any inconvenience caused.
Jellis Craig Boroondara Client Services Team

Rated 5 out of 5 stars

Thank you Mark

Mark was extremely professional & attentive throughout the whole process of the sale of our house.

Mark is punctual, reliable & informative in updating us with what our buyers were after.

Thank you Mark for your time & efforts in helping us achieve the best result. We were more than pleased!

We would, without hesitation, highly recommend you & the team at Jellis Craig to anyone & everyone.

A professional team, who work closely together to get you the best possible outcome!

Greatly appreciated!!

June 22, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look