The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... See more
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I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... See more
I've purchased 3 pairs of boots over the years can't wait to try out the casual sneakers.
The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... See more
Company replied
Company details
About JENNEN Shoes
Written by the company
Welcome to JENNEN Shoes
Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.
JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.
Contact info
Melbourne, Australia
- 03 8103 3063
- hi@jennenshoes.com.au
- jennenshoes.com.au
4.9
Excellent
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I love my shoes can wear them all day…
I love my shoes can wear them all day at work and not have sore feet!
I received my parcel with in a few days of purchase which I was happy about.
I’ve had them for a few months. I can see/feel the improvements from the past models.
I can see these guys improving all the time.
February 18, 2020
Unprompted review
Firstly
Firstly, your request for feedback is around three years after my purchase. However my experience was terrible as I took a pair of shoes back and was accused of wearing them outside when I absolutely hadn’t. It took a call to head office to remedy the situation and the salesperson was hopeless.
February 18, 2020
Unprompted review
The shoes started good and good…
The shoes started good and good looking, but it didn't last long and soon become uncomfortable to walk.
Thanks,
Carlos
0466 643 910
February 18, 2020
Unprompted review
I loved the shoes
I loved the shoes. I love the options and design. However i do feel the shoes are a little dear in price.
If they were better priced i would consider having more pairs to meet the different needs i have.
February 18, 2020
Unprompted review
Reply from JENNEN Shoes
Hi Dan,
Thank you for your feedback.
We have promotions from time to time, so if you're on our mailing list, you'll be the first to know.
We also have a sale collection here: https://www.jennenshoes.com.au/collections/sale
I hope this helps.
Thank you, and have a lovely evening.
Jennen.
Not happy with the quality of the last…
Not happy with the quality of the last pair I bought.
February 18, 2020
Unprompted review
Reply from JENNEN Shoes
Hi Morteza,
Thank you for your feedback.
If you can get in touch with our care team, we'll do our best to help.
We pride ourselves on quality control, so if there is an anomaly, we'd love to know about it.
I hope you're still happy with the previous pairs you purchased.
Thank you, and have a lovely evening.
Jennen.
Extremely helpful.
I called few times and received very professional and prompt answers to my enquiries. I purchased a pair of shoes that I bought few years ago and I’m very satisfied with the shoes
February 18, 2020
Unprompted review
Great service
February 18, 2020
Unprompted review
Comfort & Style
The most comfortable casual & dress shoes I’ve owned. I will not hesitate buying my future shoes from Jensen. Jennen shoes comfort & style backed by 1st class service.
February 18, 2020
Unprompted review
Comfortable shoes & excellent seller
Shoes are comfortable, of excellent quality and from an experienced and trustworthy Australian seller that I have bought from many times over the years. I highly recommend Jennen Shoes.
February 18, 2020
Unprompted review
Excellent service
February 18, 2020
Unprompted review
Uncomfortable and don't look good on
Uncomfortable and don't look good on. I want to send them back.
February 18, 2020
Unprompted review
Reply from JENNEN Shoes
Hi Stuart,
We're sorry that you didn't find them uncomfortable.
We offer a 30-day return policy, so if you fill out the return form on our website, we can help process this for you.
Please ensure your shoes are still in brand new condition.
Thank you for trying JENNEN Shoes.
Jennen.
Great service
February 18, 2020
Unprompted review
I couldn’t speak any more highly of Jennen.
Fantastic. Couldn’t recommend Jennen shoes any more. The Mr. Ferras style has been my go to work shoe for a number of years now, and I wouldn’t wear anything else. Comfy, stylish, hard wearing, and THEY LAST.
February 18, 2020
Unprompted review
Brought several times always great…
Brought several times always great quality
Thanks
February 18, 2020
Unprompted review
One word perfection
February 18, 2020
Unprompted review
Reliable business who keep their…
Reliable business who keep their promises. Good shoes which are high quality and are as advertised.
February 18, 2020
Unprompted review
The shoes are of excellent quality and…
The shoes are of excellent quality and I love them. Where I was really impressed though, was when there was an issue with one of my orders. The fault was rectified with great care, speed and professionalism. That, to me, is what customer service is all about.
February 18, 2020
Unprompted review
Easy to order
Easy to order, really prompt delivery, the shoes are of high quality and comfortable! I have bought several pairs and love them!
February 18, 2020
Unprompted review
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