JENNEN Shoes Reviews 

193
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... See more

Rated 5 out of 5 stars

I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... See more

Rated 5 out of 5 stars

I've purchased 3 pairs of boots over the years can't wait to try out the casual sneakers.

Rated 5 out of 5 stars

The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... See more

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Company details

  1. Shoe Store

About JENNEN Shoes

Written by the company


JENNEN
JENNEN

Welcome to JENNEN Shoes

Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.

JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.


JENNEN


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Continue the excellent work

Shoes are of high quality and the delivery is very prompt. There is also a very good range of shoes from business/dress to casual

Keep up the good service

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Superb quality and durability.

I love my Ms. Olivia shoes. I'm not used to wearing high heels so having that extra height with casual shoes is a gem. Had my shoes for a year now and they still look brand new.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Love Jennen shoes

Love Jennen shoes. Very comfortable and make me look taller to ladies which is bonus.
I'm always looking for special prices to buy more Jennen shoes.
Kind regards
Alexis.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service . And punctual. I would recommend this to anyone that would like to stand taller by a few inches

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great synthetic leather boots!

Ordered the Mr. Ferras synthetic leather boots. I hope it really is synthetic, because it feels just like real leather. If you have wide feet, order one size larger for comfy fit. I'm supposed to wear size 45 according to the chart, but 46 fit just right.
Will be buying more from the synthetic range. :D

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi Anderson,

Thanks so much for your review.

We are very proud of our vegan range. If we could solely craft vegan shoes, we would.

Mr. Ferras Vegan is made from microfibre. There are no animal products.

Thank you and have a lovely weekend.

Jennen.

Rated 5 out of 5 stars

Good shoes

Shoes are really comfortable and looks good.
Wore it 4-5 years now.
Good stuff.

February 18, 2020
Unprompted review
Rated 2 out of 5 stars

Not holding foot in shoe

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi Mike, thank you for your review.

If your shoes are a little loose, we have 1.2cm Ezylift insoles, which can be inserted to fill out the space and add some additional height and comfort.

If you think these will help, please contact our care team and we will be happy to assist.

Thank you and have lovely day.

Jennen.

Rated 5 out of 5 stars

Great products

Great products, great customer service. I have bought more than one pair from them and will keep buying more. Hopefully they won't discontinue the design I like (Mr Ferras)

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

We had a store in Newtown now closed
Your online is good , love your styles.

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

I never received the shoes!

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi UD, thank you for your review and sorry to hear that you never received your order!

Did you get in touch with our care team?

Please advise them your order number and we'll check the delivery status.

If you didn't receive them, we should have already processed a full refund for you.

Thank you and have a lovely day.

Jennen.

Rated 4 out of 5 stars

They are great

They are great, I would like more boot options for men

Cheers

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi Tim,

Thanks so much for your review.

Good news, we have 25 new styles arriving in a few months, and many of them are boots.

If you're on our mailing list, you'll be the first to know.

Have a lovely day.

Jennen.

Rated 5 out of 5 stars

I only wear Jennen Shoes

I only wear Jennen Shoes, comfortable, good quality & that extra height give confidence. But only thing missing is stylist joggers

February 18, 2020
Unprompted review
Rated 3 out of 5 stars

Choose wisely

Had issues with blue suede which lost shape and colour but leather ones are good

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi Barry, thanks so much for your feedback.

Unfortunately, if suede is exposed to a lot of sun, it will lose colour and maybe a bit of shape, depending on how hot they get.

Glad you like our leather shoes.

If you're interested in a replacement pair, please reach out to our JENNEN Care Team and we'll look after you.

Have a lovely day.

Jennen.

Rated 1 out of 5 stars

Unfortunately I was completely unable…

Unfortunately I was completely unable to walk in the shoe's and kept almost falling over, so will not be able to wear them. Very dissapointed.

February 18, 2020
Unprompted review
JENNEN Shoes logo

Reply from JENNEN Shoes

Hi John, thank you for taking the time to review us.

We offer a 30-day return period, which allows you to test your shoes on carpet and return them for a full refund, as long as they're in new condition.

If you still have your shoes in new condition, please contact our JENNEN Care Team, and we will be happy to assist.

Have a lovely day, and thank you for trying JENNEN Shoes.

Jennen.

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