Jennings - Ford, Kia, Mazda, Seat Reviews 

1,018
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Absolutely diabolical!!! My son has a motability vehicle through the Middlesbrough branch. A fault appeared on the 10th May and they accused me of putting diesel in a petrol car 🤔 I request... See more

Rated 3 out of 5 stars

I cannot fault my Kia Picanto however, I can fault Jennings sales department. Information was poor causing delay in delivery and PDI check list was incomplete. A simple thing such as the wheel nut... See more

Rated 1 out of 5 stars

Initial sales service from Mazda fantastic. Free warranty, new tyres, and other daft things all taken care of. Car has been in 5 times for warranty work in 6 months, 4 of those for same issue. Admitte... See more

Rated 1 out of 5 stars

Lack of care of vehicle when inspected for electrical fault and fumes entering cabin. Car fusing daytime running lights running down battery on a regular basis when replaced. Rear tyre lost pr... See more

Company details

  1. Auto Parts Store
  2. Car Service

About Jennings - Ford, Kia, Mazda, Seat

Information provided by various external sources

Go to Jennings Motor Group - Ford, Kia, Mazda, Seat dealer for more information on Jennings Motor Group new and used car dealer with dealerships all across the north east including Newcastle, Middlesbrough, South shields, Gateshead, Sunderland, Stockton and Durham.

Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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1.3

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(1,018)

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Rated 5 out of 5 stars

Easy to do business with

Had no issues, Gareth made the whole process very easy. The car was ready for collection when he said it would be. Although Gareth was busy at the time of collection his colleagues were very helpful which meant I did not have to wait.Jennings beat the competition on price and were never pushy for the sale. I would not hesitate to come back in the future.

January 13, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

really lovely car and a lovely team of people, cant do enough for you. no pressure from sales team, plenty time to decide , the car is exactly what i was looking for.

January 13, 2015
Unprompted review
Rated 4 out of 5 stars

Good service

I already knew what I wanted so wasn't much selling to do. But the sales guy was polite and accommodating but I did make it an easy sale as I'd just list my husband and daughter was in a coma. Still had no paperwork for gap etc which is a concern as I payed for it .

January 13, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I knew which car I wanted as long as the boot was large enough to accommodate my needs. This proved to be ok. The various purchase options were then explained to me clearly and the choice left entirely up to me. I was under no pressure. I am delighted with the car and the service I received.

January 13, 2015
Unprompted review
Rated 5 out of 5 stars

C Max

Just received my new C Max from Jenning Ford South Shields and could not have been happier with the service I had from the company and the gentleman dealing with mobility.

After the hand over, my wife told Nic the mobility rep, we would pop into the on site shop and get the floor mats, we were told to hang on, Nic returned with a set of mats saying have an early Christmas present.

Highly recommend this company.

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Buying a car from Jennings was a pleasant experience

Initial contact with Jennings was made over the phone, information was given on deals available by the salesman, and an appointment was made. I was treated with respect and honesty, by friendly staff, and everything promised to me I received on time.
I love my Kia.

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful and I have piece of mind that there is someone that can help me if I need any advice

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Jennings kia

Great service from start to finish. No pressure to buy something you werent interested in. Salesman really knew his facts about the different car models and spec levels. X

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Easy to deal with...

I saw the Kia that I was interested in on the Jennings website, it had 0% finance in with the deal and looked like a great car.
I bought it over the telephone without seeing it, the staff were very helpful and answered my questions in what I felt was a very open and honest manner.
When I collected the vehicle I was not disappointed, it was as described and the standard of customer service was exceptional.
Thanks Jennings, good job!

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Service Throughout.

Having decided I wanted a Fiesta, a Google search brought up the "Jennings group". I had not dealt with this company before but picked the car I liked from the many they have listed and then contacted "Mal" from customer services. From then on Mal looked after all my needs, organising the delivery and answering my many questions. I got the deal I wanted, the car was delivered on a Sunday at exactly the time agreed and it was immaculate.

If I was to look for another car then I can honestly say that Mal at Jennings would be my first point of call.

January 12, 2015
Unprompted review
Rated 5 out of 5 stars

Always great service

Been to mazda now for a second time in stockton/middlesbrough. Always had great service and got what I needed. No cocky sales person and always happy to help with anything.

December 19, 2014
Unprompted review

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