Jetline Holidays 

Dealt with Samuel for our 50th Wedding Anniversary 5 day break to Jersey. Samuel dealt with my reguests efficiently and with patience too. All documents arrived promptly and correct which has restored my faith in booking a holiday online and wouldn't hesitate to deal with them again, so thank you Samuel for that. Now looking forward to our Anniversary break in Jersey.

Very knowledgeable and efficient sales advisor. All paperwork received within a matter of days as advised. Hope the holiday goes as well.

Great communication
Helpful staff

Updating my review on Oct 9 after my trip. I paid considerably more for the Portugal package than what was advertised on Travelzoo. I assumed that by paying so much more, that I would getting better hotels etc. Sadly, this was not the case. They book you with lower quality hotels but up the price to increase their fees. On the day my trip started, I received an email while I was at the airport, notifying me that my first hotel in Lisbon had been changed, with no explanation. This new hotel had worse reviews than the one that was booked months ago and I would not have agreed to this change if I had been given a choice. When checking in, I was told that I paid for a room with a balcony, but none was available. Two of my flight times were changed a long time ago, but the final trip documents issued on the day of the trip still had the wrong flight times. The hotel in Porto was much nicer, but the location was so far from all of the attractions that it was really inconvenient. Updating my review on Oct 9 after my trip. I paid considerably more for the Portugal package than what was advertised on Travelzoo. I assumed that by paying so much more, that I would getting better hotels etc. Sadly, this was not the case. They book you with lower quality hotels but up the price to increase their fees. On the day my trip started, I received an email while I was at the airport, notifying me that my first hotel in Lisbon had been changed, with no explanation. This new hotel had worse reviews than the one that was booked months ago and I would not have agreed to this change if I had been given a choice. When checking in, I was told that I paid for a room with a balcony, but none was available. Two of my flight times were changed a long time ago, but the final trip documents issued on the day of the trip still had the wrong flight times. The hotel in Porto was much nicer, but the location was so far from all of the attractions that it was really inconvenient. I could have booked this trip myself for significantly less. I could have booked this trip myself for significantly less.

Very courteous service. Low price.

The agent was informative and advised us the most appropriate way to maximise time on holiday rather than using up holiday with time travel.

Excellent service from Sharon
Very efficient
Helpful

I booked my trip to Krakow with Gary, at Elegant holidays, he was very helpful. I hope my trip in November is as good!

Marvin, our rep was knowledgeable and very thorough during the planning and confirming process. He always follows through when he says he will call.
He made the entire booking process very painless.
Way to go, Marvin !!!
We will book with Jetline again.

Excellent communication. Good value for money and excellent standard of provision.

Great helpful company. Easy to call and discuss and hassle free booking. Thank you.

The company made the booking more complicated than necessary. It makes you feel that there is always a catch where there is not.
Can not comment on the holiday as have not taken it yet but, I will do so afterwards hopefully it will all go well.

John was fantastic and helped me and both my sisters on separate phone calls and linked our trip together. We got our email confirmation very quickly.

My on-phone experience and booking was with Gary, senior advisor/agent. Gary was friendly, thoughtful, knowledgeable and very courteous throughout the booking process. I would recommend Jetline Holidays as having an experienced and trustworthy agent such as Gary to assist the customer. It is key to a wonderful vacation experience!!

Sharon was amazing, so patient and explained everything so clearly

We got the right holiday in the end

Offering attractive package that encourage us to travel to new places.