Jetterix Reviews 344

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more

Rated 4 out of 5 stars

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more

Rated 5 out of 5 stars

This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more

Rated 1 out of 5 stars

Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I... See more

Company replied

Company details

Written by the company

Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.


Contact info

3.7

Average

TrustScore 3.5 out of 5

344 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered by Mistake

I emailed customer service to request a refund as I accidentally ordered and had not realized. Their response was prompt and efficient. My refund was credited to my account within 24 hours.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order on May 24th with no…

I placed an order on May 24th with no confirmation email to check order details since no summary was provided on ordering. The money was pulled today and after finally getting ahold of someone to cancel they tell me it will be more money and they can’t stop the order even though they have no tracking details. Very disappointed in this company and that is not how to do business.

May 24, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello there,

Thank you for bringing this to our attention.

Our team strives to provide transparent communication throughout the ordering and support process, and we take feedback like this very seriously. Since we were unable to locate your order based on the review details alone, we have requested additional information to investigate the case more thoroughly.

Please rest assured that we are committed to assisting you and working toward a suitable resolution.

Kind regards,
Matt from Jetterix

Rated 1 out of 5 stars

Do not trust this company.

I should have looked at the reviews prior to even adding a nozzle to my cart. I was curious to find out the shipping cost and carefully clicked NO to all five items that they tried to upsell me. At no point did I see the shipping fee and the next screen was a confirmation of order with an email that I no longer use. I was charger for two extra nozzles and a warranty I did not agree to and also the cost was in USD. I immediately contacted customer support and they responded very quickly. I had three different communication with customer support to express my desire and was confident they got the message. Until this morning when I received an email saying my order had shipped. Now customer support will not respond to me. If this company cares at all about their reviews they should respond and respect customer wishes and be transparent. I guarantee all positive reviews are from robots.

May 26, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Heather,

We appreciate you taking the time to leave your feedback.

Providing transparent order information and responsive customer support is very important to us. We continuously review customer experiences to help ensure the checkout and support processes remain clear and straightforward.

Your case has now been escalated to a dedicated agent for further review, and our team will work toward resolving the situation as quickly as possible.

Best regards,
Matt from Jetterix

Rated 5 out of 5 stars

Easy and good clear explanations for…

Easy and good clear explanations for main and extras. Following my testing of the stuff I’ll expect to order more for my Families cars and certainly also a stock of those wipes if they are as good as you say.
Thank you.
Have a great rest of the week and good hunting and success with you product and good marketing. Mike Blount

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a nozzle almost 3 weeks ago was…

Ordered a nozzle almost 3 weeks ago was told it would arrive in 12 days then I find out it’s basically a scam on the actual water pressure output by reading reviews

May 26, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Jay,

We appreciate you taking the time to share your experience.

Our team is continuously working to improve delivery times and keep customers informed throughout the shipping process. We also take product feedback seriously and aim to provide accurate and transparent information regarding product functionality and expected performance.

At this time, we have not been able to locate an order connected to the details provided in the review, so we have sent a request for additional information. We look forward to reviewing your case further and assisting you directly.

Best regards,
Matt from Jetterix

Rated 1 out of 5 stars

I would hit Zero stars if I could

I would hit Zero stars if I could. These people are criminals. They gave this great story about an Australian product so you think you are ordering from within Australia so the prices will be Australian $. They are actually US $ so you pay a lot more. Supposedly 5-9 shipping days. A month later they have told me it was delivered but it was NOT. I was at the Post Office today and it is not there. Absolute liars.

May 26, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi Toni,

We appreciate you sharing your feedback with us.

Our goal is always to provide clear information regarding pricing, currency selection, and order details throughout the checkout process. We also continuously review shipping experiences to improve delivery communication and customer support.

After locating your correspondence with our support team, we can see that the situation has since been resolved.

Best regards,
Matt from Jetterix

Rated 4 out of 5 stars

Canadian

Canadian
Simple
But no thanks button to special offers is hard to find on your phone a bit sneaky and diminishes brand value before even receive the product. Despite this bought 6 most as gifts on two for the house and garage!

May 23, 2026
Unprompted review

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