My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more
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Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more
This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more
I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any un... See more
Company details
Written by the company
Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.
Contact info
Lithuania
- support@jetterix.com
- jetterix.com
3.7
Average
341 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of ordering
May 24, 2026
Unprompted review
I’ve asked to return the item but still…
I’ve asked to return the item but still don’t know how to do that
The response was extremely fast. Thanks for that
May 24, 2026
Unprompted review
friendly software
May 24, 2026
Unprompted review
It might look real but it’s a spam…
It might look real but it’s a spam company. They are adding hidden costs to the order.
May 23, 2026
Unprompted review
Reply from Jetterix
Hi Valerie,
Thank you for sharing your experience with us.
Our goal is always to provide customers with clear and transparent information throughout the ordering process. Feedback regarding pricing visibility and checkout communication is important to our team and helps us continue improving the customer experience.
Should you have any remaining questions regarding your situation, please do not hesitate to reach out via support@jetterix.com
Kind regards,
Matt from Jetterix
Simple set up to order
Simple set up to order. Hope it’s as good as they say.
May 23, 2026
Unprompted review
Very responsive and advised me of…
Very responsive and advised me of exactly what I needed to do.
May 23, 2026
Unprompted review
TV commercial sold me
May 23, 2026
Unprompted review
LOOKS LIKE A GOOD PRODUCT
May 22, 2026
Unprompted review
where is the order confirmation ,
May 22, 2026
Unprompted review
Reply from Jetterix
Hi there,
Thank you for reaching out and sharing your feedback.
Our team aims to provide clear communication at every stage of the ordering process, including timely order confirmations and updates.
A dedicated agent is currently reviewing your case and will follow up with you directly to assist further.
Kind regards,
Matt from Jetterix
It was quick to order
It was quick to order – I consider being sold on other items a bit spam me, but I was pleased how quickly I could order and I did choose one of the bonuses
May 22, 2026
Unprompted review
DO NOT PURCHASE THIS PRODUCT
I received their product today via Post and must say the product is absolute garbage and does absolutely nothing more than what I already had using a standard nozzle on my hose.. the product does not increase water pressure like they claim…the videos and claims are absolutely a fake scam used to rip people off… stupid me for believing their claims and ordering the product… I spread my comments across the Internet in reviews hoping to save other from having their money stolen from them.
A very disgruntled and angry customer.
May 23, 2026
Unprompted review
Reply from Jetterix
Hi Mike,
We appreciate you taking the time to share your experience with us.
We are saddened to hear that the product did not meet your expectations. Providing clarity and confidence throughout the purchasing process remains a top priority for our team. We do not engage in deceptive practices, and feedback regarding product performance and promotional content is taken very seriously.
As we were unable to locate your order based on the review alone, we have requested additional information from you.
Please rest assured that we will gladly investigate your case further and assist you accordingly.
Kind regards,
Matt from Jetterix
Easy to use.
May 22, 2026
Unprompted review
Cancel
It was stated that you could cancel the product within 12 hours; I cancelled the product within three hours. I was told that I was too late and that the product had left the warehouse.
May 8, 2026
Unprompted review
Misrepresentation
I bought an Aquoxis from Aquoxis-shop.com after viewing their ad on the web in Canada assuming that it was a local product.
Actually I received a Jetterix from China that does not fit on my hoses
Another exemple of misrepresentation.
May 21, 2026
Unprompted review
Reply from Jetterix
Hello Laurent,
Thank you for sharing your feedback.
Our goal is always to provide transparent product and shipping information so customers can make informed purchasing decisions.
Since we were unable to identify your order based on the information provided in this review, we have contacted you separately requesting additional details.
Once we receive your reply, we will gladly review your case further and assist directly.
Kind regards,
Matt from Jetterix
It's an all out Scam. …
At this point,30 days and still no nozzle ,plus one I was charged for but did not order, no doubt in my mind it's an all out SCAM. After several text they still can not provide a shipping number. Text replies seem to be AI. So many excuses. Asked for a refund and nothing but excuses. Don't buy,unless you are just giving your money away.
April 11, 2026
Unprompted review
Reply from Jetterix
Hi Ralph,
Thank you for sharing your feedback with us.
Customer support, delivery reliability, and checkout transparency remain top priorities for our team. We continuously review feedback related to shipping updates, tracking communication, and order selections to improve the customer experience.
A dedicated agent has now been assigned to review your case in detail and assist you directly toward a prompt resolution. Please keep an eye on your inbox for further communication.
Best wishes,
Matt from Jetterix
Allans review
Easy to use web page, good references, hopefully they accurately support the product.
Looks to be very useful.
May 22, 2026
Unprompted review
Scam alert!!!!
Terrible experience, and even worse customer service. I had 3 different agents hang up on me over a simple cancellation request that I’ve been trying to resolve for over 12 hours. Multiple agents assured me it would be completed within an hour, yet nothing was done.
At this point, it’s starting to feel like a scam. I would not recommend purchasing anything from this site.
If they can’t even handle a basic cancellation properly, I can’t imagine how difficult a warranty claim or return request would be.
May 20, 2026
Unprompted review
Reply from Jetterix
Hello Ana,
Thank you for taking the time to share your feedback.
We take comments regarding customer support interactions and cancellation requests very seriously. Our team aims to provide clear communication and effective assistance throughout the process. Returns and refunds are available in accordance with our policy, and optional questionnaires are used only to help guide the return process accurately.
Since we were unable to identify your order based on the information provided, we have contacted you separately requesting additional details.
Once we receive your reply, we will gladly review your case further and assist directly.
Kind regards,
Matt from Jetterix
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