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Rated 1 out of 5 stars

If you're annoyed by Jettly's spam, all you have to do is submit a detailed request that lists more than just one destination, and you'll stop receiving any more information and won't have to wait fo... See more

Rated 5 out of 5 stars

Jettly is a great way to plan travel at an excellent price. I have planned several European trips easily, and I was able to receive quotes much more quickly than through a broker. The cost savings eas... See more

Rated 5 out of 5 stars

While using the search engine, didn't think of receiving a personalized offer in no time. I mean emails sent by the application ok, but an email from a real person... this is unique. Thank you for thi... See more

Rated 2 out of 5 stars

Flight costs were not even close to published rates. I fly charter pretty regularly and understand the reasons prices vary from estimates. However I was not expecting such a large variance or would... See more

Company details

  1. Travel Agency

Written by the company

Jettly, is a private jet charter technology company making private air travel accessible through a mobile app connecting travelers to private jets in real-time.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

The quotes are not for real flights. When you quote a real flight it’s 2x.

March 2, 2023
Jettly logo

Reply from Jettly

I apologize for the distress you've experienced concerning the discrepancy between the quotes and the final prices for real flights. At Jettly, we strive to provide accurate and transparent pricing, and it is disconcerting to hear that you've encountered a considerable deviation in this regard. I want to assure you that this is not indicative of our standard practices.

Providing quotes for real flights that are twice the initial quote is absolutely not acceptable, and it seems that we have unintentionally failed to meet our own standards. We are taking your feedback seriously and will thoroughly review the pricing and quote-generation process to identify and rectify any inaccuracies.

Your feedback is invaluable to us, as it helps us identify shortcomings and improve our services. We deeply regret the confusion and disappointment this may have caused you. We are committed to ensuring that such a situation does not recur and to restoring your confidence in our service.

Once again, I apologize for the inconvenience and thank you for bringing this matter to our attention. We hope to have another opportunity to serve you better in the future.

Rated 1 out of 5 stars

Deceitful

Jettly posts estimates for flights after you inquire, then blasts your email account with several more estimates all in the same ball park for several different aircraft and then when you go to confirm, the actual cost is thousands more. No where near the "estimate". Very deceptive practices.

February 22, 2023
Unprompted review
Rated 1 out of 5 stars

Number of communications was…

Number of communications was overwhelming and caused me to just call broker. Also communications not coordinated. I would answer a question via an automated email and would receive two more emails asking same thing. Finally cost was 43% than the cost through broker for same plane and on same date.

February 13, 2023
Rated 5 out of 5 stars

I expressed an interest in flying with…

I expressed an interest in flying with Jettly. I received a quote promptly by email along with a few more emails. Unfortunately, we were unable to book at the time. Pricing was out of our price range. Thank you so much for the quick response.

February 18, 2023
Rated 1 out of 5 stars

Spam

Spam. Filled out one estimate and have received over 10 emails in 36 hour period. Gross.

February 14, 2023

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