Jewellerychap Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This man is a life savour! My engagment ring was snapped and bent after a car ran over it (dont ask) And I thought was beyond repair! Yet again Carl saved the day as have already had it rewrapped (c... See more

Rated 5 out of 5 stars

Fantastic 1st Class Service 🌟 I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated. Simple, fast service with... See more

Rated 5 out of 5 stars

Needed some stone and clasp repairs to my engagement ring. H. Samuel quoted over £900, but this repair cost less than a quarter of that! Excellent communication throughout — everything was clearly exp... See more

Rated 5 out of 5 stars

Amazing service again from Carl, re plating a ring for me. Looks fantastic, great communication and quick turnaround too. Definitely recommend.

Company details

  1. Jewelry Repair Service

Written by the company

Talk direct to the Goldsmith. My jewellery workshop specialises in jewellery repairs by Post using old fashioned techniques alongside the latest tools such as Hydrogen Torches, Laser Welding and XRF testing. I can expertly repair any item of jewellery at an affordable price. From replacement stones to ring repairs and resizing to new handmade jewellery. I repair very fine chains, rings and earrings as well as antique jewellery and accident damaged items that look beyond repair such as crushed rings. Talk to the goldsmith for a free estimate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

20 reviews in the last 12 months

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Rated 3 out of 5 stars

Ignored

Sadly can't comment on expertise. Still waiting for response to enquiry several days later! We're ALL "busy"!! Maybe watch brand was too cheap to bother or repair not possible, but it would be useful to know. Have gone elsewhere.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Had my rings cleaned with the…

Had my rings cleaned with the jewellerychap for the first time recently, communication throughout was brilliant and it was such a quick turn around. My rings look absolutely fantastic. I am so pleased with the results I will certainly use him again.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great repair

Fast and efficient service. Reasonably priced. Good communication. Great repair. Five stars.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Sent 2 white gold rings for cosmetic repair and rhodium plating. They look like new on return and at a very reasonable price.

April 12, 2025
Unprompted review
Rated 4 out of 5 stars

Jewellerychap provided excellent…

Jewellerychap provided excellent service throughout the entire process. Communication was clear, professional, and timely, keeping me informed every step of the way. Carl did a fantastic job with my jewellery repair, returning it safely and beautifully restored. It’s refreshing to find such skilled craftsmanship and genuine care. Highly recommend and will happily use them again!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

DO NOT HESITATE TO HAVE YOUR JEWELLERY REPAIRED HERE

I had 3 items of scrap gold chains and 3 gold bracelets to be repaired. Some being rose gold.
No idea how but I found Carl and decided to send the items to see if he could repair and use the scrap items to reduce the cost.
Received message...
Repair £102.95
Scrap £105.75
AND HE OWED ME £2.80 !!!!!!!!!!!!!
UNBELIEVABLE HONESTY
Received the items yesterday, beautifully repaired and Carl had obviously polished them too...they look brand new.
No idea why there are 2 reviews which are not 5 stars .....just ignore them.
Thank you again Carl you're a little star 🌟

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and quality

So happy with the outcome of my jewellery. I sent off 2 rose gold rings to be yellow gold plated and they look absolutely beautiful.
The whole process was quick, smooth and I had them back safely within 3 days.
Cannot recommend Carl highly enough and will definitely be using him for future maintenance on my rings.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic 1st Class Service 🌟

Fantastic 1st Class Service 🌟
I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated.
Simple, fast service with Royal Mail Special Delivery. Competitive prices too!
All in all an absolutely superb job.
Don’t hesitate to have your jewellery restored here.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Amazing! Carl was super helpful and honest when communicating about my ring resizing. I wanted my ring sized down by quite a lot and definitely wasn’t expecting this result! My ring looks absolutely amazing, totally seamless and wonderfully shiny

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent safe service

I was initially wary about posting my wedding and engagement rings off but the reviews on here gave me confidence and I'm so pleased with the result. Carl was quick and efficient and my rings look brand new! It was an easy process and a really reasonable price. I will definitely be using the jewellery chap again!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Rings re plated

Just received my rings back from Carl had them plated with rhodium and cleaned really fast service and they are absolutely beautiful like new definitely recommend

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service - my engagement ring has been refinished perfectly

I can’t thank Carl enough for the work he did on my engagement ring. I had been unable to wear it for almost a year due to being allergic to the nickel in the white gold. I spoke with Carl and requested my ring to be rhodium plated so I could wear it again. I sent off my ring and it arrived back very quickly and he’s done an amazing job. It’s been plated, polished and I’m so pleased to be able to wear it again. Great service and I would highly recommend him if you’re looking for someone trustworthy and professional to repair your jewellery.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience - I sent my engagement ring to Carl, and he promptly responded with various options to replace the missing stone and other touch up options to make it as good as new. Very efficient communication every time, very reasonable price and the quality of the repair is brilliant. Cannot recommend highly enough - thanks Carl! Will definitely be using your services again should the need arise

November 8, 2024
Unprompted review

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