Jewellerychap Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This man is a life savour! My engagment ring was snapped and bent after a car ran over it (dont ask) And I thought was beyond repair! Yet again Carl saved the day as have already had it rewrapped (c... See more

Rated 5 out of 5 stars

Fantastic 1st Class Service 🌟 I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated. Simple, fast service with... See more

Rated 5 out of 5 stars

Needed some stone and clasp repairs to my engagement ring. H. Samuel quoted over £900, but this repair cost less than a quarter of that! Excellent communication throughout — everything was clearly exp... See more

Rated 5 out of 5 stars

Amazing service again from Carl, re plating a ring for me. Looks fantastic, great communication and quick turnaround too. Definitely recommend.

Company details

  1. Jewelry Repair Service

Written by the company

Talk direct to the Goldsmith. My jewellery workshop specialises in jewellery repairs by Post using old fashioned techniques alongside the latest tools such as Hydrogen Torches, Laser Welding and XRF testing. I can expertly repair any item of jewellery at an affordable price. From replacement stones to ring repairs and resizing to new handmade jewellery. I repair very fine chains, rings and earrings as well as antique jewellery and accident damaged items that look beyond repair such as crushed rings. Talk to the goldsmith for a free estimate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Quoted £600+ from a high street…

Quoted £600+ from a high street jeweller for fixing 2 broken claws and resting my diamond in my engagement ring.
This guy done all 4 claws, reset the Stone and polished etc for under £150.
Highly recommend! Communication via email was also excellent. Will definitely use again in the future!

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
I just received my wedding and engagement ring back from Carl, they're both perfectly cleaned and re-plated. Very quick service and significantly better priced than a 'high street' jewellery shop. Would recommend and will use again.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service 5 ⭐️ !!!

Excellent service! I recently sent my engagement ring for repair. It had lost a stone and had 3 damaged claws. I was kept updated, any questions were answered promptly and I was advised other claws needed re tipping as well. I received my ring back today and I am absolutely delighted with the result, it’s like a new ring! Great job and affordable price, tracked postage gives added security, would highly recommend!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service again by Carl

Great service again by Carl, expert advise and perfect results. 3 rings in total have been resized and all fit perfectly, some having to have stones reset too. They look like new rings. I would recommend this guy to everyone. Thank you.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Engagement ring repair

I recently sent an engagement ring to The Jewellery Chap. It had lost a stone and the claws and body of the ring needed repairing. It has just come back and I am thrilled with it. This goldsmith is not only really talented but charges affordable prices. The tracked and insured parcel system means you feel safe to put items in the post.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend highly!!!!

Amazing service! I sent a necklace that I had been tangled for a long time, I did not realise it was broken and Carl untangled the necklace let me know what he could do to fix this at such a reasonable price. Just received today really happy with the outcome ☺️

Thanks so much recommend highly

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Engagement Ring Repair

Carl was amazing, He communicated very well and I am chuffed with the repairs on my ring, it looks brand new! his advice was amazing too and he explained it well, the whole process was so straight forward too. 10/10 recommend

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

I was very let down by the company that…

I was very let down by the company that sold a platinum chain to me - for my father who had bought me a platinum heart shaped pendant with diamonds. I was told that they could not repair my chain and to look for someone else to repair it or scrap it. Ahhh!
I sent it to Carl's company after an internet search involved in reading so many reviews on others until I found Carl before Christmas. I sent my chain in February for repair and within receipt of it, a week later it was repaired and returned to me and was reunited with my pendant. Very quick service and very informative about repairing chains or other items of jewellery including watches of which I have need of any magic that he can work on them. I used a camera strength lens and could not find any evidence of the two repairs. Just fantastic. Carl kept in touch by email and informed me of receipt and return and cost of the work to be done. I actually informed someone in the company who refused to repair my chain about the company that undertaken the superb work on my chain. I gave the email contact details to them and found them to be personally interested. Carl also told me in advance of the items that he did not repair.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Gold necklace repair

Website very clear instructions. Swift turnaround on repairing gold chain. Got it returned in matter of days, and happy with result.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Carl Rhodium plated my wife's wedding…

Carl Rhodium plated my wife's wedding and engagement ring, they look as good as new! he explained how his process is thicker than most so it will last longer. Great service, super speedy and fantastic quality.

November 22, 2023
Unprompted review

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