Jewellerychap Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This man is a life savour! My engagment ring was snapped and bent after a car ran over it (dont ask) And I thought was beyond repair! Yet again Carl saved the day as have already had it rewrapped (c... See more

Rated 5 out of 5 stars

Fantastic 1st Class Service 🌟 I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated. Simple, fast service with... See more

Rated 5 out of 5 stars

Needed some stone and clasp repairs to my engagement ring. H. Samuel quoted over £900, but this repair cost less than a quarter of that! Excellent communication throughout — everything was clearly exp... See more

Rated 5 out of 5 stars

Amazing service again from Carl, re plating a ring for me. Looks fantastic, great communication and quick turnaround too. Definitely recommend.

Company details

  1. Jewelry Repair Service

Written by the company

Talk direct to the Goldsmith. My jewellery workshop specialises in jewellery repairs by Post using old fashioned techniques alongside the latest tools such as Hydrogen Torches, Laser Welding and XRF testing. I can expertly repair any item of jewellery at an affordable price. From replacement stones to ring repairs and resizing to new handmade jewellery. I repair very fine chains, rings and earrings as well as antique jewellery and accident damaged items that look beyond repair such as crushed rings. Talk to the goldsmith for a free estimate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so pleased to have found Carl.

I am so pleased to have found Carl.
I needed to have my wedding ring resized which he did within a week.
Unfortunately I had asked for the wrong size but Carl then made a further adjustment to it and was returned a couple of days later!
He has done an excellent job both with the fit and appearance and kept me informed as to his progress every step of the way.
His expertise and customer service are second to none and I have no hesitation in recommending him to anyone who needs a jewellery repair etc.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Best jewellery service

Just had a ring returned from Carl,who put a new shank on it! I couldn't be happier with it, it's like new again, & cost a LOT less than I was quoted locally ! I can't recommend highly enough ! 5*****

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you so much for plating my ring. It has sentiment value and Carl was able to rhodium plate it at a reasonable price. It looks great! Communication was good and consistent and it was done in the time and price that was quoted

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service . We wanted a ring resized that 3 other jewellers had sucked their teeth at and said not possible . Carl took on the job and executed it perfectly . We are very grateful and would not hesitate to highly recommend.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and reasonable!

Brilliant price and he worked so quickly to resize and polish up my ring. It looks better than ever and it was returned so quickly. Thank you!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great service from initial enquiry right up until delivery of repaired engagement ring. Efficient service. Will use again. Highly recommend. Thank you Carl 😃

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Easy, quick, professional!

Carl made the whole process so easy. Estimate was quick, managed my expectations professionally by providing good out of office info, the work was done really quickly and invoice sent! My ring looks better than new. Thank you so much Carl I am sure to be a returning customer.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Chain link repair

My Son sent my chain off for repair.
Efficient service, chain was returned fixed and looking like new!
Thank you will use again for an alteration to another chain..
Thank you, great job!

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Engagement ring repaired like new.

Carl repaired my wife's 35 year old engagement ring which was in a sorry state, communication was excellent, ring returned looking amazing & on time so that i could give my wife it back while on holiday, she was delighted & overcome with emotion. So as they say happy wife, happy life.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic service from start to finish.

What a fantastic service from start to finish. Communication was excellent from start to finish. My ring was in a very sorry state and I can't believe how much it looks like its brand new out the shop. Amazing service from start to finish highly recommended.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Best Jewellery repairer EVER!

I've used The Jewellery Chap several times now for many different repairs, ring re-sizing, rhodium plating etc and every time I receive my items back, always so promptly I'm over the moon! Great workmanship a delight to deal with and would highly recommend. I would never use anyone else! So professional and every piece of jewellery I send in comes back better than the day I bought it!!

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication & service with strong attention to detail & prompt completion

I recently contacted Carl about some work on creating a mixed gold & silver charm bracelet out of 2 existing bracelets. Carl's communication and service has been excellent & prompt, both whilst I was enquiring and in completing the work. I have been impressed with his attention to detail (my brief was quite complicated). I now have my finished bracelet back in super quick time & absolutely delighted with it.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great Repairs

Have had several repairs carried out over the last year and two recently. They are carried out to the highest standard, very reasonable prices and a quick turnaround. Absolutely delighted.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best jeweler out there amazing …

It’s this simple if you have jewelry needing repaired send it here without question. I had my wife old engagement ring which was completely wrecked I thought beyond repair. I went to many local jewelers that would not repair it and just wanted silly money or to sell me new ring. Then I found this jeweler.
He was thorough throughout keeping me fully informed from start to finish and answering my questions without delay informing me of different levels of repair and associated costs. I went for a more costly repair and I was even allowed time to pay for it.
Oh my god on getting ring back you could not tell it was damaged it is like new very high standard of work absolutely delighted and will use again without hesitation. Amazing service you will definitely not regret

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Repair ring

Can’t recommend Carl enough. This is the second time I have used him. This time he replaced the very thin warn out shank on a ring with a completely new thicker one. He has matched the 9ct gold in perfectly, you would never know the ring has been taken apart and put back together. Thank you so much Carl for a brilliant job and the ring was back with me in just over a week. He also took 2 pairs of old 9ct gold earrings and off set the value of these against the repair saving me money. Thank you Carl

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

I sent a small yellow gold ring to…

I sent Carl a small yellow gold ring to be platted with Rhodium this week. I couldn’t be happier with the service and the results.
I contacted Carl via email with photos of said ring he replied very quickly with a very reasonable quote and his address.
I sent the ring recorded delivery. The next working day I received an email with an invoice (which I could pay using Apple Pay if I wanted.) Then Carl sent me my ring back special delivery!
My ring looks fantastic I couldn’t be happier with the results and I would recommend the Jewellery Chap aka Carl to anyone that will listen!

May 15, 2023
Unprompted review

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