This man is a life savour! My engagment ring was snapped and bent after a car ran over it (dont ask) And I thought was beyond repair! Yet again Carl saved the day as have already had it rewrapped (c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic 1st Class Service 🌟 I can’t thank Carl enough for reviving my white gold diamond ring back to brand new again. I had it cleaned, polished and rhodium plated. Simple, fast service with... See more
Needed some stone and clasp repairs to my engagement ring. H. Samuel quoted over £900, but this repair cost less than a quarter of that! Excellent communication throughout — everything was clearly exp... See more
Amazing service again from Carl, re plating a ring for me. Looks fantastic, great communication and quick turnaround too. Definitely recommend.
Company details
Written by the company
Talk direct to the Goldsmith. My jewellery workshop specialises in jewellery repairs by Post using old fashioned techniques alongside the latest tools such as Hydrogen Torches, Laser Welding and XRF testing. I can expertly repair any item of jewellery at an affordable price. From replacement stones to ring repairs and resizing to new handmade jewellery. I repair very fine chains, rings and earrings as well as antique jewellery and accident damaged items that look beyond repair such as crushed rings. Talk to the goldsmith for a free estimate.
Contact info
United Kingdom
- jewellerychap.co.uk
4.9
Excellent
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent communication and the repair to my ring was brilliant, I'm so pleased with it.
May 16, 2023
Unprompted review
Reliable and trustworthy jewellery repair service
So great to find a fairly local independent jewellery repair service. Had two white gold rings which had dulled and another ring which had been broken. I was hesitant to send my rings to someone I didn't know, but when I got them back after a couple of weeks I was completely blown away by the results! All of the rings look brand new and the finishes on them all are perfect. The rings were returned really quickly and in protective packaging. Very impressed with the overall service!
May 13, 2023
Unprompted review
fantastic!!
I have used Carl twice now, first time to rhodium plate 2 rings, which looked like new when sent back to me & the second to get a ring setting changed. I am beyond pleased with my ring, Carl did an amazing job on it and the price was very good too. Can't recommend him highly enough!!
April 29, 2023
Unprompted review
Great secure service!
I was concerned about sending expensive jewellery to an unknown person on the internet but I read the reviews and went for it! I sent an expensive diamond ring which had lost a small diamond and needed to be made bigger, a gold bracelet that needed a new clasp and a gold ring that had split due to wearing thin. Carl was great with comms - he confirmed receipt, gave me a price (in line with the prices on his website), carried out all the work to a great standard and returned them to me within 2 weeks by recorded delivery. I am delighted with the service and would definately use him again.
April 1, 2023
Unprompted review
Gold ring repairs
Found this man on the internet when looking for someone to repair and resize my 2 rings. When I contacted Carl he quickly gave me an estimate for the work, which was very acceptable but also with the promise of a short delivery time. Rings arrived back after 2 weeks and they look like new. Really pleased with the results and highly recommend him and his work.
March 30, 2023
Unprompted review
Easiest process ever
Easiest process ever! Thank you so much for fixing!
March 24, 2023
Unprompted review
Great company , Superb work !!
This is the second time I have used this company and I’m thrilled with the work . This time Carl put a bale on what was part of a brooch so I could wear it as a pendant. He has done such a good job , and is so easy to deal with .
March 21, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.