Jewellery Repairs UK Reviews 

280
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional workmanship, noting that damaged jewelry, broken necklaces, and missing stones are expertly restored to look completely brand new. Many individuals emphasize that the staff members are exceptionally professional, caring, and consistently go above and beyond to ensure customer satisfaction. Consumers also appreciate the transparent pricing structures and the helpful communication maintained throughout the entire repair process. People frequently highlight how remarkably easy and secure it is to send precious items using the provided postal service and pre-paid envelopes. Reviewers consistently recommend this small business for delivering reliable results, fair values, and a smooth journey.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and professional process from start... See more

Quality

People report positive experiences with quality, highlighting that items are restored to look brand new and... See more

Product

Customers had positive experiences with product, expressing deep satisfaction and delight with the quality of... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable quotes and competitive... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and friendly approach.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience from this family business. I recently had 2 stones replaced in my engagement ring. Not only did the stones match in well with the others but my ring looked like new. Great communica... See more

Rated 5 out of 5 stars

Had a silver bracelet refurbished repaired and was really pleased with both the service and results. Simple and friendly service getting a quote, pre-paid envelope arrived a few days later, sent it in... See more

Rated 5 out of 5 stars

Couldn’t be more pleased than the service I received from this company. They gave an estimated cost, which actually ended up being cheaper than first thought, gave full instructions on how to send the... See more

Rated 5 out of 5 stars

I sent my wife's necklace to Jewellery Repairs UK for repair. The company kept us fully informed of cost, when they would carry out the repair, approx. how long it would take and when they were ready... See more


Company details

  1. Jewelry Repair Service

Written by the company

Jewellery Repairs by post Fully Insured - Door to Door - UK Based Simply post your jewellery to us for a free repair quote. Our services include ring repairs, ring resizing, reclawing, retyping, shank repairs, rhodium plating, chain repairs, bracelet repairs, stone replacement, engraving, clasp repair, cleaning, polishing, gold plating, earring repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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No recent history of asking for reviews

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4.9

All reviews

(280)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent jewellery repair service!

Excellent jewellery repair service!
Very professional and reliable. My jewellery was repaired beautifully and returned looking better than ever. Great communication and quick turnaround. Highly recommend!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Rating!…

I have used Jewellery Repairs probably four times already. The service is outstanding as well as the quality of work done. I am over the moon with my jewellery repairs so far. I will use this company for all my repairs in future. Thank you for a wonderful job!!💞

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great first experience

From my initial request for a quote, to discussing details if what I would have done, to the sending out of the completed repairs, I found the communications top notch - immediate, friendly and professional. The provision of a Special Delivey pre-paid package for sending the jewellery to them was also much appreciated. Cost-wise it was a little more than I expected, but the prices are clearly communicated on the website so that was down to me, but I am very happy with the repairs and would recommend Jewellery Repairs UK without reservation. Great people - great work!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, friendly and straight forward

Had a silver bracelet refurbished repaired and was really pleased with both the service and results. Simple and friendly service getting a quote, pre-paid envelope arrived a few days later, sent it in, was given a price for agreement and then a completion date. Bracelet arrived back in better than new condition (the clasp was better than the original) a day or so early. Cannot fault this in any way and would definitely come back in future.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Bracelet Repair

Had an old Christening bracelet that had been passed down through the family but had snapped at a joint. The repair is perfect and you can't even tell there was any damage, I also had the band engraved and it's beautiful and has now been passed on to my daughter. From my initial message through to the returned delivery communication was brilliant and even followed up when I hadn't sent my jewelry in due to delays with royal mail postage. Return postage was as promised and would absolutely recommend for jewelry repairs in the future. Thank you so much!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, did exactly what they said, prepaid envelope and packing sent with very clear instructions. Reasonable pricing and (unexpected) discount for multiple pieces - returned within time stated. Will use with confidence again and will recommend to others~regular updates about progress

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic small business with great customer care

Great process in place to get your item to them. Fantastic communication and the repair was superb. I sent an inexpensive, but sentimental ring which was cracked and needed resizing. The end result was brilliant. A ring we had purchased in Spain in 2009 looking brand new.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I found this company through an online search and saw that it had great reviews. It is a small company which manages to deal with a very personal touch from providing the envelopes for postage to communicating all through the process. I can't fault the workmanship which restored my rings to their former glory. I would highly recommend using this company.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

First class ring repairs

I was looking for a jeweller to replace missing diamonds and resize three rings. Very pleased with the final result and will definitely be returning for any future repairs.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service all completed in the time agreed.

Great service all completed in the time frame you informed me of. Quality of repair to my 60year old wedding ring was perfect the moving part of the ring had become loose and was in danger of falling out. New pivot installed and ring made to look as good as the day my wife placed it on my finger. In fact it was her who replaced it on my finger. Isn’t that soppy.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent jewellery repair service …

I found Jewellery Repairs whilst browsing online - my ring had lost a stone. Once contacted all very secure and reasonably priced service. The workmanship is excellent and was kept informed throughout. Would recommend highly to anyone. My ring looks brand new and sparkly - stone match exact.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful!

What a great service provided by this company.
I had 3 gold rings repaired, all split, polished and returned in the space of a week! I couldn't be happier with the outcome. They honestly look like new.
Excellent job by all concerned at a price that is very reasonable.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding Set Resize

I sent my engagement and wedding band set to Jasmine & Jason to be resized after losing quite a bit of weight. The service is secure, swift & professional!

Highly recommended!

Thanks You Jasmine, Jason & Roxy

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended and a delight to deal with.

Jewellery Repairs UK is a quite outstanding company in my opinion. Jason's repair to my wife's engagement ring has made it look better than new, Jasmine's regular communications throughout kept me fully informed and the cost was extremely reasonable.
The company has been an absolute delight to deal with and I have no hesitation in recommending it to others.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Jewelleryrepairsuk. online company

I found this company online and maybe like others I was dubious about sending my daughters ring to them however this worry was totally unfounded as their service from start to finish was outstanding and their cost was just over a 1/3 of the price I was quoted by the jewellery store where I bought the ring from. On it's return the repair and work carried out was outstanding the ring looked brand new. Throughout Jasmine kept me updated and answered any questions I had so if you are looking for a first class job I would recommend this company if I ever require any jewellery repaired again they will be my first port of call so thanks for everything and your assistance Jasmine

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Perfect. The communication was excellent, they kept me up to date and the item was returned looking brand new.
Great company and would use again in a heartbeat!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant jewellery repair company

I sent my wife's necklace to Jewellery Repairs UK for repair. The company kept us fully informed of cost, when they would carry out the repair, approx. how long it would take and when they were ready to return it. They stuck religiously to their word. My wife now has her necklace returned and she just cannot tell were it was broken. The workmanship is brilliant obviously carried out by a true professional. I have no hesitation in recommending Jewellery Repairs UK to carry out repairs to your broken jewellery.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Small perfect jewellery repair company

This small jewellery repair company made you feel like you are their only customer, the service was outstanding, with approach. They repaired my wife's bracelet, she was overjoyed with the repair. Thank you highly recommended.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Transparent, great value and great quality work

I had a Palladium ring up sized with internal engraving kept intact. The work is of great quality.

The whole process was transparent with clear updates at each stage which I fully appreciate and wish more companies would do.
The estimated date for the work was accurate, no hidden costs.
Great value, and I have another family member who I am recommending Jewellery Repairs UK to who need some work completed on bracelets.

September 18, 2025
Unprompted review

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