A great experience from this family business. I recently had 2 stones replaced in my engagement ring. Not only did the stones match in well with the others but my ring looked like new. Great communica... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Jewellery Repairs by post Fully Insured - Door to Door - UK Based Simply post your jewellery to us for a free repair quote. Our services include ring repairs, ring resizing, reclawing, retyping, shank repairs, rhodium plating, chain repairs, bracelet repairs, stone replacement, engraving, clasp repair, cleaning, polishing, gold plating, earring repairs.
Contact info
United Kingdom
- jewelleryrepairsuk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service
Brilliant service. Had wedding ring resized down a couple of sizes. Great price, quick and professional service. Came back looking like new! 😊
White gold rings rhodium plated
Just had 3 rings rhodium plated - they look brand new again! Great communication, kept informed when my rings had been received, expected date of return and when they had been despatched. 100% recommend, great service and will use again. Thank you!
CAN HIGHLY RECOMMEND
Was dubious sending jewellery by post but I wouldn’t hesitate in the future.
Very efficient and I was informed from the start with progress. They emailed informing of envelope being posted, let me know they had received it, sent a total invoice and then let me know when it had been dispatched. They made a great job of repair and I will certainly use them again if the need arises. Thank you.
Efficient friendly service!
Review
I found this small business online as I was looking for somewhere to repair my Links of London sweetie bracelet. It had been sitting, broken, in a drawer for years, completely unwearable. From my initial
contact with them I received such a brilliant, friendly service. They kept me well informed of how the postal service worked and at a very reasonable price. I received my repaired bracelet back, looking as good as new. I would thoroughly recommend them.
Highly recommend this company
I was a little worried about sending my broken bracelet off to an unknown company in the post but the process worked like clockwork - Jewellery Repairs UK confirmed receipt and kept me updated every stage of the way. The bracelet was returned as good as new and nicely polished. I would definitely use this company again and highly recommend them.
Efficient and professional service
Initially, I was skeptical, however, the communication was efficient, precise and comforting. The bag arrived promptly through the post as promised and once payment has been made, I received another email informing me that my bracelet would now be repaired. The finished product was amazing. They had repaired it to my expectations.
Top class all round
After being told by nearly 10 different jewellers that my two rings couldn’t be resized because of the enamel on the head, these guys proved them all wrong! The service was outstanding and the craftsmanship is absolutely superb. I’m so grateful, thank you so much!
Quick turnaround
Fairly quick turnaround, did a good job on the repair, good value for money.
Have used JRUK twice now and have sent…
Have used JRUK twice now and have sent a 3rd package to them just recently!
Great work at affordable prices.
Will use again.
A*
Fantastic service from beginning to end
I was so impressed by the service provided, the communication, the ease of the service and also the quality of the repair to my eternity ring.
What a wonderful find this small…
What a wonderful find this small independent online jewellery repairs. Fast service, excellent communications with beautiful result. I will definitely be recommending and sending any repairs straight back to them. Thanks Jasmine
I used Jewellery repairs uk to have bracelet adjusted
I used Jewellery repairs uk to have links removed from my sons stainless steel bracelet. From first contact they were extremely helpful, posting process was easy to follow and communications throughout were great. Adjusted bracelet received back in time agreed. wouldn't hesitate to use this company again in future - excellent service
Fantastic service
I entrusted Jewellery Repairs UK with the restringing of my Links of London bracelet. From start to finish it was a very easy to use service, I was kept updated, received my bracelet back nicely polished and repaired within the timeframe advised. Very happy. I would recommend.
Fantastic experience, would highly rate!
I came across this company when I was searching for jewellery repairs as I hadn't found anyone locally and I like the fact it seemed a small business who made the process easy so I sent off for the envelope. I had some hesitation sending off my jewellery for a quote but it appeared reputable. I was immediately put at ease when I received a really quick WhatsApp confirming not only receipt but with a full breakdown of the repair required and cost. The communication through the whole process has been brilliant. Really friendly, informative and honest. The quote was reasonable and I felt like I could trust the process which took any hesitation away. The jewellery is now back and as good as new.
I would highly recommend this company and will definitely use them again. Highly recommend them. Even down to the note with the returned jewellery thanking me for using their small business. Thank you for a great service!!
Great experience, great communication
Quick and easy process to restring my bracelet. Great communication during the whole process- letting you know when your item has been received and when my item had been returned back to me. Really happy I found a place that could fix my bracelet,Thank you!
Brilliant communication and service
Huge thanks to the team at Jewellery Repairs and especially Jasmine for the brilliant communication and great service. Unfortunately, they couldn’t repair my earrings due to the type of metal which didn’t weld properly, but they let me know straight away and returned the earrings to me within a few days and with a full refund. Will definitely use them again!
Great Service
Great process, postage was very easy back & forth. Bracelet broken link was repaired brilliantly and quickly returned. Will definitely use again and recommend to family & friends. Thank you Jasmine & Jason
Bracelet fixed well and on time
Not only was my bracelet fixed and cleaned, the whole process was so easy. I was a bit nervous sending it away but there was nothing to worry about. All went well the bracelet fits perfectly and exactly to the timings given. Thank you
Two Rings Resized
Had two rings resized that previously had to be cut off the finger for being too tight. Fabulous work - you can't tell they been changed at all - they look like new.
The whole process worked exactly as described.
Friendly and helpful service.
Would recommend to anyone.
Many thanks.
Delighted with repairs done to my fire…
Delighted with repairs done to my fire opal bracelet.
Had to wait for the exact matching stones but very good communications throughout.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








