I ordered and still havent received my package (its been 3 weeks) if i could get an update or something i will change my rating accordingly! Order number #15035
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ITS A SCAMMMERRRRR
Ordered for my kids for Christmas…
Ordered for my kids for Christmas…. They have been begging me for necklaces off here for months. Ordered November .27 still have received nothing. :( I paid like 140.00 too so extremely disappointing especially because this was for my kids and they were so excited for this site :( Order 14537
If I could give zero stars I would
If I could give zero stars I would. You’ll put in an order and you’ll never receive what you paid for. Emailed the company 3 times. No response. Company is fraud. Don’t put an order with this company. You will get scammed
Items never arrived, messages ignored
Ordered a necklace 10 months ago and it never arrived, all emails and attempts to reach out on social media where ignored.
Thx for refund loserrr.
Pure Scam
Ordered 4 Necklaces from them, waited for 2 months for ANY updates, got nothing including no delivery in that time, they don't respond to your E-Mails, just pure scam from the moment you pay.
DO NOT BUY ANYTHING FROM THEM IT'S A SCAM!
SCAM.Spent 80 bucks on a chain and it…
SCAM.Spent 80 bucks on a chain and it was never shipped I’ve emailed them 3 times and no response and they ignored all my dms on TikTok and instagram
Total scam
Total scam. First They send you email with order confirmation, then nothing more happens. You just sit and wait. I've tried to contact them on Tik-Tok -> no responce, tried with Instagram -> no responce
Tried with e-mail -> no response. Even they turned off the comments from instagram profile, so noone can complain.
Hi yes i would just like to say th
Order #14242 Hi i would just like to ask if i got scammed, or does it really take almost 3 months to send out my package if im in latvia, because this is just getting so bizzare. no response form the seller when i havent multiple emails trough these 3 months, no package update, nothing whatsoever
No updates or responses
I ordered the iced out harold chain in january and still did not got it shipped or got any responses from you. Can you just respond to me and ship it already it's almost been a year now
dude basically robbed me for 30$ 2…
dude basically robbed me for 30$ 2 weeks ago.. hasnt emailed, hasnt shipped. never order ever bro. if i could give it a 0 star i would because this business is horrible

Reply from Jewelrydesignsbyace
No communication after Order
I placed order #14276 2 weeks ago but since then I haven’t received any updates at all. I sent an email 3 days ago, which also went unanswered. Normally when I order online, I receive multiple status updates during the first week – here, there has been complete silence. Very disappointing in terms of customer service and transparency.
order not delivered
Hello! I placed an order (#14148) on August 17, 2025, for two Sematary pendants from Jewelry Designs by ACE, but I still haven’t received my package. It has already been more than 3 weeks.
Could you please provide me with an update on the status of my order and let me know when I can expect delivery? I would really appreciate your assistance in resolving this issue.
Thank you in advance!
Best regards, Yuliia
Jewelry by ACE
I've ordered from jewelrydesignsbyace.com 3 times chains and pendants are fire 🔥 and ive always got my stuff on time and he throws in extra goodies every time worth the wait and money spent i will continue to order from ACE over and over I highly recommend you do the same
„preorder will be ship in two weeks”
IM WAITING FOR MY ICED HAROLD CHAIN SINCE JANUARY, THEY TOLD THE CUSTOMERS THEY WILL BE SHIP THE CHAINS IN TWO WEEKS (two weeks was two months ago), THEY CHANGED THE PRICE ON THE SITE OF THIS CHAIN -10$, THEY BLOCKED ME ON INSTAGRAM AND ON TIK TOK WHEN I ASKED ABOUT THE HAROLD CHAINS (ACE IF U READING THIS PLS SHIP ME THIS CHAIN WE ARE WAITING TOO LONG)
A month passed and still no updates…
Prepare to be scammed!
I can't believe I have to give this guy 1 star.....not even worth that!
I ordered a necklace over 2 months ago and received no order. I have sent several emails asking for an update and received absolutely nothing back, so I guess the rumours that this is a scam business are true!!
Don't waste your money!
its been more than two months with no…
its been more than two months with no update/delivery. i deeply regret my experience with his shop
edit: i dont have a problem with the way my order was shipped. I HAVE A PROBLEM WITH THE LACK OF SHIPPING AND UPDATES. I HAVE GOTTEN ZERO AND I MEAN ZERO INFORMATION OTHER THEN MY RECEIPT

Reply from Jewelrydesignsbyace
Took my money and ignored me…
I bought from this site after i found it on TikTok and being from Italy, they said that I would have to wait for a month to get it delivered.
It's been 3 months and not only did i not receive my chain, but i wrote 3 emails to see what was happening and got ignored.
my order is #13550, if i get an answer i would like to change my opinion on this site but for now i see it as an absolute scam
Avoid this person at all costs
Avoid this person at all costs. My experience was nothing short of deceptive from start to finish. The communication was vague, promises were made and never kept, and when called out, instead of taking responsibility, they tried to gaslight me and cover their tracks even flagging my honest review to hide the truth... cant wait again for you to respond its a fake review lol

Reply from Jewelrydesignsbyace
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