JF Law Limited Reviews 975

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and professionalism, highlighting their helpfulness and supportive approach throughout the process. Many people found the customer service exceptional, noting clear explanations, regular updates, and quick responses to inquiries. The company's service is frequently described as efficient and smooth, leading to satisfactory outcomes for claims. However, some customers reported dissatisfaction with communication, mentioning slow responses or a lack of updates. A few people also experienced issues with staff changes, leading to confusion or delays in their cases. Additionally, some reviewers expressed concerns about the handling of their claims, particularly regarding the length of time taken or the final settlement offers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and clear... See more

Claim

Consumers find claim experiences to be largely positive. Many reviewers praise the professional and... See more

Service

Reviewers mention positive feedback about service. Many customers express high satisfaction with the service... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick replies, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Service from Tracy Chick I had an excellent experience with Tracy Chick handling my claim. She was incredibly polite, knowledgeable, and made the whole process smooth from start to f... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more

Rated 5 out of 5 stars

I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me. I want to especia... See more

Rated 5 out of 5 stars

My claim was dealt with very well. I was sent for many tests with quality professionals of well known companies. Advice was given to me all the way through on offers that were sent. Chris Woodburn ma... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

975 reviews

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1-star

Replied to 6% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chris Woodburn is King

Chris Woodburn worked vigilantly on my behalf and was always there to take my call. I appreciate all the hard work you put into this Chris. It was nice speaking with you. All the best

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

They dealt with my case efficiently and took all the stress off me. Communication was great. I recommend Chris woodburn for his efficiency and hard work

December 13, 2025
Unprompted review
Rated 3 out of 5 stars

I like how friendly and helpful they…

I like how friendly and helpful they were. I didn't like that I had to initiate MOST OF the contacts. I say MOST as I was contacted but it would be several months. If I was contacted and didn't complete the request they made of me, it wasn't chased up by them so I felt alone and in the dark alot of the time. Tracey was very nice however, when I did speak to her. Thankyou

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

m disabled and was very ill treated and…

m disabled and was very ill treated and discriminated from solicitor paul burgess he left me feeling suicidal after he ill tone and constant integration over my disabilities he was extremely rude condensing and just had no respect. AVOID JF LAW ESP PAUL BURGESS

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and great service…

Great communication and great service from JF law and in particular from Tracy chick. She advised me well on my options, keeping me in the loop step by step and explaining the situation well. Very happy with the service. Would definitely recommend.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with JF…

I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me.

I want to especially thank Tracy Chick for her help throughout my case. She was always professional, quick to respond, and kept me updated at every stage. I genuinely appreciated how straightforward and supportive she was.

Very happy with the service and the outcome. I would definitely recommend JF Law Ltd.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

A waste of my time and effort

A waste of my time and effort. Contacted jflaw to deal with my racist attack. Everything started fine, then I had to chase up my case. Found out there member of staff left without handing my case over to another solicitor. 4 years wasted. Poor solicitors

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the professional…

I am very pleased with the professional treatment and transparency. A staff member named Kerrie-Deryn-Levell demonstrated a high level of commitment in the course of delivering her duties, was fluent in communication, up to date with information, a good listener, worked with you till the end, was always available, and even most times sacrificed her break times to make sure you were satisfied. She is an outstanding staff member. JF Law is highly recommended if you have any legal issues to resolve. Thanks to all other members of staff who supported me until the end, as the case is now closed with a victory.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

★★★★★ Outstanding Service Over Five Years – Highly Recommend JF Law!

I’ve relied on JF Law for my CICA claim over the last five years, and their service has been nothing short of exceptional.
My journey began with Ellie, who took the time to understand my case in detail, guided me through the initial filing process, and ensured all necessary documentation was meticulously prepared. When Ellie moved on, Lucy seamlessly took over – she was incredibly responsive, kept me updated on every development, and addressed all my concerns with patience and professionalism.

Finally, Annalease saw my claim through to its successful conclusion, fighting tirelessly to secure the maximum possible compensation I was entitled to. Her attention to detail and dedication to achieving the best outcome for me was truly remarkable.

Throughout the entire process, the team at JF Law demonstrated genuine care for my situation, maintained clear and consistent communication, and showed extensive expertise in CICA claims. I felt supported and informed at every stage, and I am so grateful for their hard work.

I would recommend JF Law without hesitation to anyone navigating a CICA claim – they are trustworthy, knowledgeable, and truly committed to their clients.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…


I had a very positive experience with JF Law.
They were extremely helpful, responsive and understanding.
Despite my limited English, they made sure to listen carefully and explain things in a clear and reassuring way.
Professional and human service.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Michael-JF law

I can’t thank Michael Higgins at JF Law enough for his help with my case. From start to finish, he listened carefully to every detail and never once made me feel rushed into making a decision. He took the time to explain all possible outcomes — the pros, cons, and any risks involved — in a way that was easy to understand and completely honest.

It’s clear that Michael genuinely works for the benefit of his clients, not just to get a case finished quickly. I always felt informed, supported, and confident that he had my best interests at heart. I’d highly recommend him and JF Law to anyone looking for a solicitor who truly cares about getting the right result.

Thank you once again, Michael, your work is much appreciated.

October 13, 2025
Unprompted review

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