JF Law Limited Reviews 975

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and professionalism, highlighting their helpfulness and supportive approach throughout the process. Many people found the customer service exceptional, noting clear explanations, regular updates, and quick responses to inquiries. The company's service is frequently described as efficient and smooth, leading to satisfactory outcomes for claims. However, some customers reported dissatisfaction with communication, mentioning slow responses or a lack of updates. A few people also experienced issues with staff changes, leading to confusion or delays in their cases. Additionally, some reviewers expressed concerns about the handling of their claims, particularly regarding the length of time taken or the final settlement offers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and clear... See more

Claim

Consumers find claim experiences to be largely positive. Many reviewers praise the professional and... See more

Service

Reviewers mention positive feedback about service. Many customers express high satisfaction with the service... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick replies, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Service from Tracy Chick I had an excellent experience with Tracy Chick handling my claim. She was incredibly polite, knowledgeable, and made the whole process smooth from start to f... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more

Rated 5 out of 5 stars

I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me. I want to especia... See more

Rated 5 out of 5 stars

My claim was dealt with very well. I was sent for many tests with quality professionals of well known companies. Advice was given to me all the way through on offers that were sent. Chris Woodburn ma... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

975 reviews

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1-star

Replied to 6% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Recommend Jack Curtis

Had my claim sorted by Jack Curtis, he was very professional, courteous and keep me up to date with the claim. He answered questions/emails quickly and was always happy to help.
Would highly recommend Jack.
Thank you.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The consistency of the updates regarding our claim, and if we had any questions Tracy Chick was an email or telephone call away, would recommend the company due to the service we received! Thanks for all your hard work throughout our claim Tracy.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

After being hit by an uninsured driver…

After being hit by an uninsured driver who drove away, JF Law took on my case through the MIB and throughout they have been extremely professional in handling my case. It was done as swiftly as possible and kept me informed all the way. I can definitely recommend them to any future client.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Kerrie did an awesome helpful service throughout in the all claiming process. Appreciated, thank you.

Aniko Keri

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Kaylee Houghton helped me with my claim…

Kaylee Houghton helped me with my claim she was amazing kept me up to date with every email, always replied with fast response
Made me feel comfortable to be open and honest with herself, truly the best outcome thankyou so much

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

Today I called JFLaw to make an enquiry…

Today I called JFLaw to make an enquiry re. a personal injury I suffered at work.
I received a quick response and attention to detailing the type, cause, and when sustained.
The agent’s patience and explanation was clear re. no fee no win process finishing with a GPR message of my personal details.
I appreciate the service so far.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

My case lasted almost five years…

My case lasted almost five years following a road traffic accident involving a foreign HGV driver. After the company couldn’t be traced, my claim was transferred from JF Law to the MIB. Throughout the process, Chris Woodburn at JF Law kept me updated and made several attempts to negotiate a higher settlement on my behalf.

Although I wasn’t fully satisfied with the final offer from the MIB and had hoped for a better outcome, I appreciate that Chris did what he could within the limitations of the situation. In the end, I accepted the offer as the process had gone on for a long time, and I felt fortunate to receive a settlement given the circumstances.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Great Experience!
I am satisfied with the experience I had with JF Law Limited regarding my case and I want to say thank you Gemma. This is because even though it took some time to receive my payment, the effective communication from Gemma Shields is commendable. She was always sending emails of updates and sometimes called me to explain things to me to ensure I understand what was actually going on. This helped to reduce the stress I was going through. Thank you all for supporting me.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend JF Law for matters…

I would recommend JF Law for matters relating to personal injury claims. Christopher Woodburn looked after my case. He worked so hard to keep me informed on the progress of my claim. He explained in a way that I could understand and was very reassuring throughout the process. Thankyou Chris and JF Law.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Gemma was absolutely amazing

Gemma was absolutely amazing! Sorted my claim from start to finish and made the process extremely easy! Would definitely recommend them to everyone I know! Amazing company and really really happy with my settlement offer

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Gemma Shields and Michael Higgins

Really pleased with this company. Dealt with Gemma Shields and Michael Higgins who were professional and kept us up to date every step of the way. Very highly recommended - thanks for all your efforts.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Jf law is fantastic

Fantastic and Christopher woodburn at JF law cannot thank him enough his persistence to get the outcome his clients deserve he goes above and beyond, Chris is very easy to talk to and very kind and helpful and always on hand to answer any questions I had 1000% would recommend and I’m so so thankful I had someone like Chris he is amazing.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

I received excellent service from JF…Karen Powel

I received excellent service from JF Law. The communication was clear, professional, and consistent throughout the process. Everything was handled efficiently, and I felt well-supported at every stage. I’m very happy with the overall experience and would highly recommend JF Law to others.

October 2, 2025
Unprompted review

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