JG Pest Control Reviews 23,616

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the excellent service received, noting the efficiency and thoroughness of the work performed. Reviewers frequently commend the prompt response times and the positive interactions with customer service representatives, who are often described as polite and informative. However, some people were dissatisfied with certain aspects of their experience, specifically regarding communication and follow-up. A few customers mentioned issues with delayed appointments or a lack of clear information regarding the status of their service. There were also isolated instances where individuals felt that customer service was unhelpful or that initial advice was misleading, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and helpfulness of... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight prompt service, with some... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise the helpfulness of staff, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied

Rated 5 out of 5 stars

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, w... See more

Company replied

Rated 5 out of 5 stars

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat. Scott wa... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

fast and friendly service

fast and friendly service

May 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

No drama

No drama! A competent helpful technician who treated my kitchen with respect, made helpful suggestions and got on with it.

May 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

friendly and knowledgable

Ashley was friendly and knowledgable on solving our mouse guests to find their new home!

April 21, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

They did what they said they would

They did what they said they would, when they said they would do it.

May 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

We always use JG Pest Control for any…

We always use JG Pest Control for any unwelcome insects or rodents in our home. The team seems very knowledgeable and has solved all of our pest problems.

May 7, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

The young man who did the work was very…

The young man who did the work was very pleasant, helpful and polite, and answered all my questions. Everything became much clearer on site, and I got a much better picture of the work to be done, and questionable items in cupboards (such as what to do with clean, uncovered bedding) than I did on the telephone. Also why I had to leave the premises for 4-5 hours. He phoned me when he was ready to leave and again explained everything clearly.

May 6, 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Friendly and prompt service

Friendly and prompt service. Appears to have solved the problem.

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Luke was friendly and very…

Luke was friendly and very professional, I am very happy with his work.

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Our operative Robin was very helpful…

Our operative Robin was very helpful and knew the subject matter and dealt with iour squirrel problem in a professional manner and very please with the final outcome.

May 4, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Robin was very professional and…

Robin was very professional and knowledgeable and quickly got to the root of the problem and actioned immediate next steps. he was also good in interacting with my elderly relative

May 6, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Squirrel invasion!

An excellent next day service to deal with squirrels in our soffits and loft space. Chris was extremely knowledgeable and answered all our questions. Would definitely recommend.

May 6, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thank goodness for Alex

Alex was very calm and reasonable and made the process understandable.

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service very polite &…

Excellent service very polite & professional service

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service and very easy to talk to…

Great service and very easy to talk to and on the phone

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control replied quickly and…

JG Pest Control replied quickly and efficiently to my request. Robin was polite and professional in his approach to the job and kept me informed throughout. Very happy customer.

May 6, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Luke is great

Luke is great, really thorough he kept us updated throughout his visit regarding i) what he was looking for, ii) what he found, iii) proposed cause and next action planned. Completely recommend him, and pleased that we went through JGPC as we have peace of mind they will keep visiting until the problem is solved.

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Highly recommended

Jamie is very polite and friendly, arrived promptly. Before the job, he asked about the situation and got prepared. He treated the job professionally, sprayed the whole flat despite the sprays apparently rather sharp for the eyes. We had pleasant chat on way out. Highly recommended!

May 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Highly recommend

The professionalism from making the first telephone call to the job completed was excellent, we were kept informed of the process. The work to be carried out was explained verbally and by email. The technician James was curtious, respectful and very informative as to what he was going to do and what we needed to do. The work was carried out professionally .would recommend to anyone.thank you.

May 2, 2026
Unprompted review
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ben came out last week to continue our…

Ben came out last week to continue our pest control case; was courteous and efficient and did a great job. Many thanks

May 1, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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