My Husband purchased a beautiful bracelet for my 60th Birthday and our Ruby anniversary. It's absolutely gorgeous. It was too small so he contacted them and their customer service was first class. We... See more
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Jian London delivers thousands of orders each year and is committed to providing each customer with the highest standard of product and customer service. All of our products come with a one year guarantee plus a 30 days returns policy. We source gemstones from all over the world, selecting only those that meet our strict requirements to include in our collections. Jian London designs, manufactures, and retails its own jewellery available in Sterling Silver, Gold, and Platinum. Our vast collections and thousands of products ensures there’s the perfect piece for every style and occasion. We are a member of the National Association of Jewellers, designed to provide consumers with confidence to purchase from its members through a Code of Practice setting the highest standards of professionalism, honesty, and ethical business practices. At Jian London we value our customers satisfaction and seek to deliver exceptional quality jewellery and service with every order. We understand the importance and meaning behind each gift. With every step of your journey with us we aim to deliver an outstanding customer experience.
3 Copperhouse Court, MK7 8NL, Milton Keynes, United Kingdom
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Great service and great product. I dealt with Jane and she was brilliant, really smooth process and for my product (engagement ring) I thought it was a brilliant idea to send a replica out as I wasn't sure of the size which was actually wrong but gave me the opportunity to see that and not have to spent any extra cost in getting resized and I had a week to give the correct size before the ring was made

Reply from Jian London
Excellent price and well informed delivery.
Earring are of very good quality
Well packed & presentable
Jian London provided excellent, prompt and high quality service. They went over and above to meet my requirements. Their communications is very proactive.
My wife loved the earrings and I was totally impressed by the buying experience. A good price and speedy delivery, I was particularly surprised with the packaging and presentation box they came in. No hesitation in recommending Jian London.
Purchased a necklace & earrings for the first time from this company. Items arrived as ordered beautifully boxed & wrapped within 24 hours of ordering. Great service & great value for money. Highly recommend this company & will definitely be purchasing from them again soon.
The sterling silver white sapphire solitaire ring I purchased from Jian london is absolutely stunning. The communication was fantastic and was delivered next day as stated. Beautifully packaged, I thoroughly recommend Jian london and I could not be happier with my purchase.
Great product,speedy delivery and easy ordering system.

Reply from Jian London
The emerald gemstone with white gold chain is beautiful, bought it for a friend who is 70 April

Reply from Jian London
Great Company.
Great Product.
Great Service.
I've yet to receive the item ordered but from past experience of shopping with this company,I have no worries of either quality or service.
I would recommend to all.

Reply from Jian London
What a superb service & quality- the gift wrapping was amazing would certainly recommend & will definitely use again on another special occasion WELL DONE

Reply from Jian London
Easy to order fantastic selection of goods and well priced.

Reply from Jian London
Jian London responded quickly and efficiently to my order - the order was delivered within 24 hours of being received online. The item when it arrived was in good condition and attractively gift-wrapped with a message - and the gift of a Ruby Pendant set with diamonds amd a gold chain has given great pleasure! THANK YOU!

Reply from Jian London
Great company to deal with. No issues with my order, delivery and quality of the item purchased. I'll be buying from Jian London again.

Reply from Jian London
Excellent next day service received on Christmas Eve using Royal Mail service.

Reply from Jian London
Good communication, quick delivery service, via Amazon, quality product that my wife liked…..
I bought these for the wife and she loves them, she is very fussy when it comes to earrings and they are a perfect size. The quality of them is great and they are very reasonably priced, overall I am very happy with my purchase and I would not hesitate to shop with these guys again. Give them a try if you are in the market for some top tier jewelry.
The Company were so helpful and found exactly what I wanted.
I love my earrings and the pearls are beautiful.
Would definitely order again.
Absolutely lovely earrings. I had to contact Jian to changes my email address (fat finger typing on my part). So nice to actually speak to someone rather than an automated service. The delightful lady to whom I spoke corrected the problem immediately and sent an e-mail conformation. Will certainly be ordering from Jian London again.
My daughter’s bracelet started falling off after wearing it twice. After being told to adjust the tension in the clasp (but not how) then to replace the clasp with the extender clasp (but not how), they quit responding. So now I bought a bracelet that is unwearable and will cost almost as much as I paid for it to get fixed.

Reply from Jian London
I ordered a ring on 20/12/24 I paid extra for next day delivery I did not realise until I received the “complimentary sample ring” that the actual ring would take so long (now 29/01/25 and still going to be another week or two) it was not made clear when ordering and not mentioned on the order confirmation, yes if you delve in to the depths of the website you can find the info.

Reply from Jian London
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