Jian London Reviews 

Excellent service and next day delivery.
Birthstone earrings purchased for a 50th birthday.
Good choice of items for such an occasion, excellent quality and good price.
Was kept informed of the progress of the order which arrived promptly in good packaging.
Beautiful earrings and the recipient will be delighted.
Highly recommend Jian London.

I bought a pair of stud earrings less than 3 weeks ago, they arrived beautifully wrapped and looked better than on the website, so I was well impressed and pleased with my purchase.
Less than a week later one of the closing mechanisms (the butterfly) gave out completely, seemed bent out of shape and I couldn’t fix it for the life of me so I emailed the company with a photo and a customer rep just told me to tighten the butterfly as it appears to be loose… yeah, I probably would’ve tried that before contacting you, so that was useless. I couldn’t be bothered to email back and forth due to work and life commitments so I just bought new silver butterflies from Ebay at my own cost.
Another week later I noticed that one of the small diamonds in the halo has fallen out, which is an absolute shame as I can’t wear them anymore.
Honestly, I bought studs in Claire’s that lasted years, I believed Jian was a reputable jeweller but I seem to have been misled. Buyer beware.

It said on the website it would be delivered the next day 3 days later I had heard nothing I tried to track and it said it was at a depot 24 hrs later it was still there and still not received my item and starting to be worried

I ordered a bracelet at the end of last year. It’s beautiful but I lost 1 stone last week.
I contacted Jian London and someone got back to me on the same day. I sent the bracelet, it was fixed and sent back in a few days.
Very good customer service and very nice jewellery

Great price & good quality. Had difficulty placing order using my bank card and ended up paying through PayPal.
Good communication once order was placed. Would use Jian again and will definitely recommend them.

Would highly recommend, excellent price for great quality and quick delivery! Will definitely order again.

Birthstone necklace, bracelet and earrings purchased for a 40th birthday.
Good choice of items for such an occasion and excellent quality.
Was kept informed of the progress of the order which arrived promptly in good packaging.
Beautiful jewellery set and the recipient was delighted.

This is the second item I've brought over the last 2 years for my wife, she was over whelmed with the quality of the necklace I brought her last year and the eternity ring I brought her this year, as am I highly recommend this jewelers for quality and value for money 10/10

Over the moon about my new ruby ring. Absolutely stunning and great customer service. Arrived very quickly in a nice package.

Couldn't wish for a better or quicker service
Ordered one day delivered the next day.

Experience with Jian London was a pleasure iwas kept informed all the way through process between ordering then workshop for engraving well happy with the outcome👍

Husband purchased the Eternity 2ct Ruby Moissanite Halo Platinum plated Silver Stud Earrings for my birthday. They look great and are just the right size. Hard to know if they are worth the 50% more than the non moissanite ones but hopefully yes. I just was disappointed with the box which is more of a display box. I like to place earrings in case in a velvet ring style interior with backs secure rather than faffing about with having to secure them on a flimsy type piece of card. Maybe offer a choice of case interior types please. Other than that very happy.

What a great company. Ordered 2 sets of earrings. Really pleased with my purchase. Would definitely be ordering from them again

Brilliant product and delivered on time i will wholeheartedly recommend Jian for your jewelleries

Easy to order, arrived when expected and necklace looked excellent and my wife was very pleased with her wedding anniversary present. Would highly recommend this company. Rod Coulstock

Very happy with the items and quick delivery and Stephanie was very helpful at customer service

Awesome company, great website … photos are very clear and representative of the items.
Good value for money, free postage and our bracelet arrived next day..
Brilliant as my wife was so excited about her purchase …
Highly recommended

Super fast service. Next day delivery even on a piece that had personalized engraving.

Quick delivery service and very help customer service

Great pictures on web site. Lots of information too. Bracelet arrived very quickly. Looks fab, just the same as the pics. Kept welll informed of the progress of my parcel. Delivered on time would recommend and shall be buying more from here in the future v