Terrific choice of puzzles from a wide range of makers, including introducing us to a type we'd not seen before but are now enjoying enormously. Staff incredibly helpful on a couple of questions we r... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I was so pleased to see so many puzzles available. My usual supplier had almost all puzzles that I was interested in 'sold out' However, I was pleased with your selection and availability so will use... See more
I got two great puzzles for an excellent price. Unfortunately one of the boxes got a bit bashed in the post but the puzzle was fine. I received my order promptly, and will buy from Jigsaw puzzles dire... See more
Company replied
Great company to order jigsaw puzzles from with so much choice and very reasonable prices, especially when they have a sale on! It’s easy to place an order and the delivery time and packaging is very... See more
Company details
Written by the company
Jigsaw Puzzles Direct was founded in 1999 and prides itself on excellent customer satisfaction and quality products. We have now shipped over 1 million jigsaw puzzles throughout the UK and across the world making us probably the largest independent jigsaw retailer!
Contact info
Unit 28-29 Shires Bridge Business Park, Easingwold, York, YO61 3EQ, York, United Kingdom
- 01347 666955
- info@jigsawpuzzlesdirect.co.uk
- jigsawpuzzlesdirect.co.uk
4.9
Excellent
29K reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good experience the puzzle arrived on…
A good experience the puzzle arrived on time and well packed
April 9, 2026
Happy customer
The goods arrived in good condition and I was kept informed of their progress from the time of order.
April 15, 2026
Prompt service .
April 8, 2026
Great fast efficient service orders…
Great fast efficient service orders always arrive promptly and in excellent condition
April 8, 2026
Web site is very good as is your speed…
Web site is very good as is your speed of delivery
April 14, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Lovely puzzle-haven’t done a jigsaw in…
Lovely puzzle-haven’t done a jigsaw in years -such a lovely choice.
Fast delivery
Can highly recommend recommend
April 13, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Great choice of puzzles and delivery is…
Great choice of puzzles and delivery is very quick well done and thank you
April 13, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Excellent service
Excellent service. Well packed, arrived on time and a quality product
April 13, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Great company .never disappointed …
Great company .never disappointed ..excellent delivery service .kept updated ..was expected on monday .to my delight parcel arrived saturday .lovely friendly driver Jigsawpuzzlesdirect 10/10
April 10, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Prompt delivery, good prices
I got two great puzzles for an excellent price. Unfortunately one of the boxes got a bit bashed in the post but the puzzle was fine. I received my order promptly, and will buy from Jigsaw puzzles direct again.
April 8, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
Excellent business, thank you very much!
The puzzles arrived fast and they are very good quality.
March 28, 2026
Reply from Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small, family run business, we really do appreciate every 5-star review we receive, so thank you!
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