Very easy to order from site and jigsaws usually come well packaged and quick delivery. The only time I have had a poor packaged item was a wasgij puzzle bought for me that came with badly damaged box... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Fantastic choice of puzzles and super service. I had made a mistake in my order and phoned to sort it out. I was reassured immediately and my order was delivered on time as usual. I can honestly say I... See more
Having used Jigsaw puzzles direct for many years I can only repeat myself and say they are the best distributors in the country. I have never been disappointed with their service. My only problem is f... See more
As always pleased with the product, but it took longer than 48hrs to receive. The Post Office here are generally very good, but if you are paying for a service you should make sure that you are getti... See more
Company details
Written by the company
Jigsaw Puzzles Direct was founded in 1999 and prides itself on excellent customer satisfaction and quality products. We have now shipped over 1 million jigsaw puzzles throughout the UK and across the world making us probably the largest independent jigsaw retailer!
Contact info
Unit 28-29 Shires Bridge Business Park, Easingwold, York, YO61 3EQ, York, United Kingdom
- 01347 666955
- info@jigsawpuzzlesdirect.co.uk
- jigsawpuzzlesdirect.co.uk
4.8
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
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Received very quickly and well…
Received very quickly and well packaged. Kept up to date with delivery.
October 5, 2026
Excellent communication and fast safe…
Excellent communication and fast safe delivery
October 5, 2026
Brilliant service as always….only…
Brilliant service as always….only slight criticism is that I don’t find website as easy to use as when I started ordering from you several years ago.
October 5, 2026
Great
Used Jigsaw Puzzles Direct Last Week, Quick Delivery, Great Quality Product, Will Be Ordering Again.
October 3, 2026
Huge selection of puzzles
Huge selection of puzzles. Very easy to make payment and delivery fast and efficient. 10 out of 10 for service
October 3, 2026
Large choice of quality puzzles from…
Large choice of quality puzzles from various manufacturers. Prices are reasonable and occasional offers are good. Delivery times exceeded expectations.
October 2, 2026
Excellent! and …
Really efficient service and wonderful selection of puzzles!
I have bought many now and am delighted with all of them.
October 2, 2026
Delivery was excellent and I am very…
Delivery was excellent and I am very happy with my puzzle which I have only just started
September 25, 2026
One of the jigsaws was a birthday…
One of the jigsaws was a birthday present for my dad, the other is for me and we are both delighted with them.
October 2, 2026
Parcel arrived 4 days after ordering
Parcel arrived 4 days after ordering. Delivered via Post Office which is reassuring
September 29, 2026
Very prompt arrival of jigsaws.
October 1, 2026
Excellent service.
Website easy to use. Well packaged and a fast delivery. It was a last minute present so I’m very pleased it arrived so quickly. I will definitely buy from them again.
September 30, 2026
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