Jimmy's Iced Coffee Reviews 1,045

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the swift and efficient delivery service, noting that products arrive quickly and are often well-packed. Many people find the iced coffee and chocolate milk delicious, highlighting the great taste and quality ingredients. Consumers appreciate the convenience of having products delivered directly to their door and often mention the competitive pricing. However, some customers have experienced issues with the delivery company, specifically mentioning parcels being mishandled or left in communal areas instead of being brought to their flat. There are also mixed opinions on the product itself, with some finding certain flavors to have a strange, bitter, or watery taste, while others have encountered problems with packaging, such as lids causing spills or other packaging concerns.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers find the coffee delicious, with some praising... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers found certain flavors, like... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick and speedy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super quick delivery and great product. I would defibately recommend. The only reason for stars this time ks because the delivery compant they used threw the package over my gate so all the cans were... See more

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Rated 5 out of 5 stars

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly use... See more

Rated 5 out of 5 stars

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops. Price is very competitive and it’s delivered straight to your door. It is my special treat ea... See more


Company details

  1. Coffee Store
  2. Coffee Wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Coffee

Good coffee and good service recommended

December 18, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Richard, have a great Christmas.

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery, lovingly packed, wonderful service from these legends (as always)

December 9, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Neil, you rock! Thanks so much.

Rated 5 out of 5 stars

A highlight of the month is receiveing…

A highlight of the month is receiveing my Jimmy's Coffee, love the added extras and they always do exactly what they say they will

December 7, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

What a cracking review. Thank you!

Rated 5 out of 5 stars

Another top notch delivery

Another top notch delivery! What can I say that I have not said about Jimmy's, they do exactly what it says on the tin, which in my case is an Iced Mocha which I highly recomend.

Not sure this is the right forum but wondered if they were ever going to think about introducing something with caramel (like a caramel latte) or do half and half boxes for subscribers. I suggest it here becuase they are an excellent company who review everything written about them. That is what I call first class customer service as well! Keep it up!

November 18, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Mark, thank you for taking the time to leave such a cracking review. It's awesome to hear you're loving our Mocha and we agree, caramel would be a delicious flavour...

Rated 5 out of 5 stars

easy to order

easy to order
quick free delivery
good quality dairy free coffees

November 30, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Helen, we love our Oat Iced Coffee too. Have a great day!

Rated 5 out of 5 stars

Super service

Ordered my coffee online then picked it up at the warehouse 5 minutes later. Top service. Was even offered a free iced coffee for my journey home.

November 23, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thanks for stopping by to pick them up, see you next time!

Rated 4 out of 5 stars

Loved the cold coffee

Loved the cold coffee, had the lighter one which was lovely would buy again. Will buy with tesco meal deal

November 15, 2022
Unprompted review
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Margaret. Enjoy your next meal deal!

Rated 5 out of 5 stars

Allways look forward to my monthly drop…

Allways look forward to my monthly drop of Jimmy's. Soon as you open the box there is quite often a cheery message to great you, The Oat Iced coffee is amazing :D

November 15, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Paul, thank you for the kind review. It's so great to hear how much you're loving your regular Jimmy's delivery. Thanks for subscribing and enjoy your Oats!

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