Jimmy's Iced Coffee Reviews 1,045

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the swift and efficient delivery service, noting that products arrive quickly and are often well-packed. Many people find the iced coffee and chocolate milk delicious, highlighting the great taste and quality ingredients. Consumers appreciate the convenience of having products delivered directly to their door and often mention the competitive pricing. However, some customers have experienced issues with the delivery company, specifically mentioning parcels being mishandled or left in communal areas instead of being brought to their flat. There are also mixed opinions on the product itself, with some finding certain flavors to have a strange, bitter, or watery taste, while others have encountered problems with packaging, such as lids causing spills or other packaging concerns.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers find the coffee delicious, with some praising... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers found certain flavors, like... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick and speedy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super quick delivery and great product. I would defibately recommend. The only reason for stars this time ks because the delivery compant they used threw the package over my gate so all the cans were... See more

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Rated 5 out of 5 stars

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly use... See more

Rated 5 out of 5 stars

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops. Price is very competitive and it’s delivered straight to your door. It is my special treat ea... See more


Company details

  1. Coffee Store
  2. Coffee Wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

What a great service

What a great service. Efficient ordering and prompt delivery. A brilliant introductory offer too. Keep it up.

October 18, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

What a review, thanks so much!

Rated 4 out of 5 stars

Love the mocha one it’s my mid morning…

Love the mocha one it’s my mid morning treat for work, slightly highly priced and could do with being free delivery.

October 25, 2022
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Reply from Jimmy's Iced Coffee

Hi John, Thanks so much for choosing our Mocha as your mid morning treat, happy to hear you're enjoying them! Our delivery is free of charge for subscription orders and orders over £15. Have a great day!

Rated 5 out of 5 stars

Excellent as always

Excellent as always. Had a subscription for a while now and the service is always spot-on.

October 11, 2022
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Reply from Jimmy's Iced Coffee

Mike, what a review! This means a lot to all our crew and thanks so much for being a subscriber.

Rated 5 out of 5 stars

Best iced mocha coffee ever

Best iced mocha coffee ever, cans are lovely too they taste and like fab,

October 7, 2022
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Reply from Jimmy's Iced Coffee

Laura, what great taste you have! Thank you for your kind review.

Rated 4 out of 5 stars

Took advantage of a promotional offer

Took advantage of a promotional offer. The order arrived quickly. I have tried the original flavour to date and enjoyed the taste.

October 7, 2022
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Reply from Jimmy's Iced Coffee

Thanks for giving our stuff a try, this is just what we like to hear. Have a great day!

Rated 5 out of 5 stars

The service from Jimmy is amazing g I…

The service from Jimmy is amazing g I had a few issues with delivery but the staff was very quick and helpful in sorting it out will definitely be buying from them again

October 12, 2022
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Reply from Jimmy's Iced Coffee

I'm pleased to hear we sorted everything out for you. Thank you Rachel for choosing Jimmy's.

Rated 5 out of 5 stars

Great product and a great story

Great product and a great story, will be ordering a batch and telling my friends

October 11, 2022
Unprompted review
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Reply from Jimmy's Iced Coffee

Yes Chris! It's awesome to hear you're loving our stuff. Thank you for the kind review.

Rated 5 out of 5 stars

Amazing iced coffee

Amazing iced coffee from a fantastic company that really cares about you as a customer 😊

October 11, 2022
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Reply from Jimmy's Iced Coffee

What a kind review, thank you so much and have a great week.

Rated 5 out of 5 stars

Iced coffees for an exhibition stand!

Ordered iced coffees to give to visitors on an exhibition stand. Delivered on time and taste great ;)

October 11, 2022
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Reply from Jimmy's Iced Coffee

Firstly, thanks for choosing Jimmy's to supply your visitors. We hope your exhibition was a great success! Secondly, thanks for the kind review. Have a great day.

Rated 5 out of 5 stars

Great Service & taste

Great service for home delivery - coffee received in 24 hours. Just love it! My treat from the fridge.

October 11, 2022
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Reply from Jimmy's Iced Coffee

Lisa, you rock! Enjoy your Iced Coffees.

Rated 5 out of 5 stars

Best iced coffee I have tried!

Best iced coffee I have tried. I brought the original and mocha coffees and they were both delicious. Delivery was fast too only taking 48 hours to get to me. Would absolutely recommend to everyone.

October 7, 2022
Unprompted review
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Reply from Jimmy's Iced Coffee

Just what we like to hear! Thank you Jade for the cracking review. Have a great day!

Rated 1 out of 5 stars

Still not got my order

October 3, 2022
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Reply from Jimmy's Iced Coffee

Hi Maisie, We are so sorry to hear you have not received your order. We have checked the DHL portal and it appears the parcel may have been lost in transit. Will from our team has tried to contact you via email, to let you know that another parcel has been dispatched so that we can get this resolved as soon as possible for you. Again, we are so sorry for the issues you have had with receiving your parcel. Please do get in contact with us via info@jimmysicedcoffee.com with any queries regarding your replacement parcel. Thanks so much.

Rated 5 out of 5 stars

Best coffee ever with speedy delivery.

Best coffee ever with speedy delivery.

Only buy from this fabulous Company now.
We have tried them all and they are all delicious.
Highly recommended 😊

October 2, 2022
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Reply from Jimmy's Iced Coffee

Abigail, you rock! So stoked that you've tried all our Iced Coffee's and thank you so much for choosing Jimmy's!

Rated 3 out of 5 stars

Coffee to strong for me

Coffee to strong for me, but that is my own personal preference.

October 1, 2022
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Reply from Jimmy's Iced Coffee

Thank you for leaving a review. You may enjoy our Mocha which is a little sweeter, so could take the edge off the coffee for you. Have a great day Tracy!

Rated 5 out of 5 stars

Great products

Great products, great delivery. I will definitely be shopping directly on their website again as I have a jimmy several times a week so buying in bulk works much better for me!

September 23, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Yes Emma! Thank you so much for the review. Have a great day!

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