J L Audio Visual Ltd Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I lost the picture on my TV and contacted J L Audio Visual. They made an appointment for me and sent Daniel a member of their staff to assist me. Daniel was very professional he told me what the prob... See more

Rated 5 out of 5 stars

I contacted J L Audio Visual because I was interested in having Ethernet cable installed to allow me to have a hardwired connection from my ONT box to the router situated in my living room.... See more

Rated 5 out of 5 stars

Cannot fault Jack and his fab team. From start to finish they have all gone above and beyond and been professional from the moment a quote was given to the job being done, sorting out any issues in be... See more

Rated 5 out of 5 stars

Responded quickly to our initial phone call. Diagnosed the need for new aerial, and new cable, which was hard to instal because of new extension. Spotted that the only way to instal cable was via neig... See more

Company details

  1. Home Theater Store
  2. Closed Circuit Television Store
  3. Electronics Store
  4. Home Audio Store
  5. Telecommunications Contractor

Written by the company

Here at J L Audio Visual LTD we are well established in providing home entertainment & we are confident in providing an exceptional & fully comprehensive service within the Audio Visual, Security & TV aerial/satellite installation industry. With over 35 years combined experience, our knowledgeable team are ready to assist you on your journey to a world of home entertainment, family fun & Security through the eyes and hands haha of our team here at J L Audio Visual. J L Audio Visual Ltd prides itself on a very personal, honest & reliable service and with our consultative approach we will always seek the very best outcomes for you and your chosen project where aesthetics, as well as performance are concerned. At J L Audio Visual LTD we understand more than anyone that the world of AV is a world of unknown to 99% of the population which is why we will spend the time with you to gain a full understanding & to help untangle the cables haha of how your project should be planned & executed which in turn means our many different services can benefit you and your family directly in their day to day life, not just to entertain but to secure also. We have a team with a wealth of knowledge who are on hand to assist you with your next project so why not get in touch to discuss your project today! PS – Please do not just take our word for it! Feel free to check out our social media platforms & review sites to see our recent work and amazing 5-star reviews for yourself. Jack & the team at J L Audio Visual LTD.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Would definitely recommend!

The whole team at JLAudio were great. Emma and Nicki in the office were always clear and helpful arranging and explaining what the works would entail. On the day Danny and Ryan did a great job, cleaned up all mess afterwards and set everything up before leaving. Would definitely recommend!

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, especially from Jack and Dan who were tidy , efficient and gave me good solutions , very friendly and would definitely recommend and use again if needed. Helped me wire up my Virgin, broadband and put all my TVs up with not a wire in sight!

July 12, 2021
Rated 5 out of 5 stars

Excellent Audio Visual firm

Excellent Audio Visual firm! Very friendly and easy to book an appointment with good follow up and confirmation of appointments. Once Jack came to the site to do the work, was very impressed with knowledge and efficiency of the job and again, such a pleasant, friendly experience. Jack was efficient, tidy and fixed the issues in no time.

Would definitely recommend J L Audio Visual and plan to use them again for a different property due to the excellent quality of service I received.

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

I have received excellent service from…

I have received excellent service from J L Audio Visual both times that I have used them. Dan visited both times and sorted my problems out quickly and efficiently. He is smart in appearance, extremely polite and very helpful. He also takes time explaining things in a very understandable way. I have no hesitation in recommending J L Audio.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Jack literally brought my dreams to…

Jack literally brought my dreams to reality with the bespoke media walls (Cinema room & Kitchen).

The quality of service and work done from inception to completion is outstanding.

I will definitely recommend J L Audio and I will be using them again and again.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

sam was very good

sam was very good
courteous helpful and explained what was needed and what he was going to do
coming back to add an ethernet connection for study
lengthen lead cable to laptop
mr c marshall

April 29, 2021
Rated 1 out of 5 stars

Customer Service just isn’t there

Customer Service just isn’t there. Quality of finish could be better and for the teams to have dust sheets and own Hoover’s would be an advantage. We wouldn’t recommend them unfortunately. However wish they well in business as they are a young business.

March 30, 2021
Rated 5 out of 5 stars

The whole package!

Jack, Dan & team were great from the off. They supplied, designed and installed a full sonos, Matrix TV, CCTV and wireless alarm solution. From 1st fix through to final tweaks, nothing was too much. Thanks a mil JL Audio Visual!

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

I needed a new TV aerial

I needed a new aerial, someone came round the next day to give me a free quote, very helpful. Booked and done within the week. Very satisfied with the service. Would recommend.

March 19, 2021
Rated 5 out of 5 stars

Great Job

Great professional Job by Jack & Dan from JL Audio Visual

Really pleased with the install and great service provided from start to finish.

Highly recommend to anyone thinking about using JL Audio Visual

March 7, 2021
Rated 5 out of 5 stars

Highly recommend

I found J L Audio online and spoke to several similar companies. Jack and the team were by far the most helpful and transparent from the start. Efficient and helpful in the set up of our TVs and Sonos system. Would highly recommend!

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Rewiring and extending home ethernet and WiFi network

J L Audio Visual rewired our home ethernet and WiFi network in early January 2021, put in outlet points for the workstations and TV/Audio - and totally provided and wired WiFi access points for a remote room and to cover upstairs.
The work was completed without any fuss or mess, was neat and tidy and works superbly - we now have Gigabit speed internet and network connection all over the property.
I cannot praise them highly enough! - a good job well executed with minimum fuss and at reasonable cost.

January 22, 2021

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