JLP Financial Reviews 

183
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, often going above and beyond to assist with complex processes. The overall service and user experience are frequently described as seamless, stress-free, and highly efficient, making potentially daunting tasks much easier for people. Reviewers highlight the excellent customer service, noting that queries are met with prompt response times and clear explanations, ensuring everyone feels informed and supported throughout their journey. There were no significant recurring negative sentiments identified across multiple reviews, indicating a consistently positive experience for the vast majority of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as amazing,... See more

Customer service

Customers report highly positive experiences with customer service, highlighting their helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the efficiency and speed of... See more

User experience

Clients share positive opinions on user experience, with many reporting great and seamless experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service provided by JLP and Darren. Darren worked with us at an early stage to help us plan for the right mortgage based on various scenarios and was then extremely efficient and helpful whe... See more

Company replied

Rated 5 out of 5 stars

We really couldn’t be happier with the service that we have received from JLP! From meeting with Darren last December to Scott and Darren helping us arrange our mortgage. We are first time buyers and... See more

Rated 5 out of 5 stars

Scott has been absolutely wonderful to work with, and has made the process as seamless as possible. I’m a first time buyer, and Scott clearly explained every step to guide me through the process. Bein... See more

Company replied

Rated 5 out of 5 stars

Scott has been absolutely fantastic from start to finish through our mortgage application process. Very efficient and an absolute pleasure to deal with. Scott made the process stress free and went abo... See more

Company replied


Company details

  1. Mortgage Broker
  2. Health Insurance Agency
  3. Insurance Broker

Written by the company

Mortgage & Protection Specialists. It’s about you, your finances and your financial future. JLP Financial is a team of professional advisers, with a simple ethos for complicated matters – Trust, Passion & Integrity is in our blood, it’s what we do, it’s how we advise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(183)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott who helped me get my was…

Scott who helped me get my was brilliant took time to explain everything to me and he was always keeping information to me would definitely use this company

October 8, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review. Its greatly appreciated.

Rated 5 out of 5 stars

Scott made my re-mortgage hassle free &…

Scott made my re-mortgage hassle free & explained everything thoroughly for me. He found the right deal for my circumstances & was approachable & friendly. He also reassured me, that my remortgage would be done in time which gave me piece of mind. Thankyou Scott!

September 19, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave such a lovely review....its very much appreciated.

Rated 5 out of 5 stars

Darren has been a great provider to…

Darren has been a great provider to myself and my daughter for our mortgages. Highly recommend and nothing is too much for him and his team.

September 30, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

It has been an absolute pleasure working with you and your daughter :)

Rated 5 out of 5 stars

Mortgage switching

Have been with JLP for years. Excellent service.

September 18, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you...always a pleasure working with you.

Rated 5 out of 5 stars

Switching medical insurance

JLP Financial has just helped me switch my health insurance from one provider to another…..the exercise was effortless, painless and financially well worthwhile and JLP Financial made the whole process so easy for me……thanks again

September 11, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

You are very welcome. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Private Medical Insurance

A year ago our Private Medical Insurance cost had increased substantially after some serious medical issues. Dan at JLP was able to find us new options and even manage to decrease the total cost for our family, whilst still maintaining our top level cover. At renewal time this year he has given the same excellent level of service in a timely manner so there has been no stress with renewing. Highly recomend JLP.

August 1, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review...we really do appreciate it.

Rated 5 out of 5 stars

Excellent service throughout

Easily contactable and proactive with communication. Fantastic service from Scott G throughout could not recommend enough. Having dealt with a different broker on a previous house this was a significantly smoother experience.

August 5, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Scott, Darren and Nancy

Scott, Darren, and Nancy have been the best team we have encountered. They efficiently handled the pressure that came from the seller's party.
Scott helped give the information/suggestions as and when the situation demanded.
Full Marks

August 2, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review...it certainly was a very pressured final week, but now you can relax in your new home :-)

Rated 5 out of 5 stars

Outstanding Mortgage Assistance

I recently had the pleasure of working with JLP Financial, and they exceeded all my expectations. Their team helped me secure a mortgage offer from Halifax, making the entire process smooth and stress-free.

From the initial consultation to the final approval, JLP Financial demonstrated professionalism, expertise, and dedication. They patiently answered all my questions and provided clear guidance at every step.

I highly recommend JLP Financial for their exceptional service and support. Thanks to them, I am now a proud homeowner with a fantastic mortgage deal from Halifax.

July 24, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for leaving such a lovely review. Its been a pleasure working with you on this and we look forward to assisting you in future :)

Rated 5 out of 5 stars

Financial Adviser you can trust

I’ve used Darren for my house purchases and re-mortgages and he’s always been honest and helpful with making sure I make the best decision for my relevant situation. Definitely recommend JLP Financial for all your mortgage needs, though am sure that’s not all he handles.

July 10, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thanks for the review....its always a pleasure working with you :)

Rated 5 out of 5 stars

Positive experience, highly recommended

From the very beginning, Darren was always there for us, providing support and guidance throughout the whole process.
Their expertise was evident at every step. Darren took time to explain our options, answer all questions and address concerns we had. His patience and clarity made a complex process simpler and easier to understand. They have always been responsive. Thanks to JLP team, we were able to secure a mortgage that suited our needs.
Highly recommended

May 31, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for leaving such a great review. Its always a pleasure to hear that our clients are so happy :)

Rated 5 out of 5 stars

Darren was incredibly kind and helpful…

Darren was incredibly kind and helpful the whole way through the process of buying our first home. Darren and his team worked endlessly to answer and resolve any queries we had and made us feel valued and kept us in the loop with everything and making sure we understood the process. I couldn't recommend anyone else better suited for the job!

June 7, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thanks for taking the time to leave a review. It means so much to us to hear from our clients about our service :-)

Rated 5 out of 5 stars

Thanks Scott!

This is my first time applying for a mortgage and needed lots of advice and guidance. Scott gave me all this and more, he worked with me and gave me options and the implications of each one. I have taken a long time to get to finalization, delays and indecision on my side and Scott was kind and understanding and now I am able to buy my new home. Thank you Scott

May 22, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review. Scott really does love looking after his clients :-)

Rated 5 out of 5 stars

Thank you Dan; highly recommended

This is the second year that I have gone with Dan / JLP Financial, after his sound advice, guidance and helpful manner last year. Can’t fault them and would gladly recommend them to anyone needing private healthcare.

May 21, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review :-)

Rated 5 out of 5 stars

Darren is a superstar

Darren is the best. Cares for his clients. Honest and hard working

We could ask for more in someone who makes our mortgages and health insurance

May 20, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for the lovely review. I do hope that you meant you 'couldn't ask for more' ;-)

Rated 5 out of 5 stars

Group private medical insurance scheme

This is the second year we have used Dan having been with another broker and Dan provides a very comprehensive service. Dan went through the various options open to us ultimatley changing from personal to a corporate group scheme.

May 1, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a Review. Dan certainly does take great pride in finding the best solution for each client.

Rated 5 out of 5 stars

Excellent service Dan has yet again…

Excellent service Dan has yet again provided the perfect policy for us at the most competitive price possible.

May 21, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review...it is very much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look