JLP Financial Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, often going above and beyond to assist with complex processes. The overall service and user experience are frequently described as seamless, stress-free, and highly efficient, making potentially daunting tasks much easier for people. Reviewers highlight the excellent customer service, noting that queries are met with prompt response times and clear explanations, ensuring everyone feels informed and supported throughout their journey. There were no significant recurring negative sentiments identified across multiple reviews, indicating a consistently positive experience for the vast majority of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as amazing,... See more

Customer service

Customers report highly positive experiences with customer service, highlighting their helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the efficiency and speed of... See more

User experience

Clients share positive opinions on user experience, with many reporting great and seamless experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service provided by JLP and Darren. Darren worked with us at an early stage to help us plan for the right mortgage based on various scenarios and was then extremely efficient and helpful whe... See more

Company replied

Rated 5 out of 5 stars

We really couldn’t be happier with the service that we have received from JLP! From meeting with Darren last December to Scott and Darren helping us arrange our mortgage. We are first time buyers and... See more

Rated 5 out of 5 stars

Scott has been absolutely wonderful to work with, and has made the process as seamless as possible. I’m a first time buyer, and Scott clearly explained every step to guide me through the process. Bein... See more

Company replied

Rated 5 out of 5 stars

Scott has been absolutely fantastic from start to finish through our mortgage application process. Very efficient and an absolute pleasure to deal with. Scott made the process stress free and went abo... See more

Company replied


Company details

  1. Mortgage Broker
  2. Health Insurance Agency
  3. Insurance Broker

Written by the company

Mortgage & Protection Specialists. It’s about you, your finances and your financial future. JLP Financial is a team of professional advisers, with a simple ethos for complicated matters – Trust, Passion & Integrity is in our blood, it’s what we do, it’s how we advise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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No recent history of asking for reviews

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4.9

All reviews

(183)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott was extremely professional and…

Scott was extremely professional and helpful throughout our mortgage application process! Our case was not a straightforward one and we ended up changing lenders several times, and we changed our purchase property as well, but Scott remained patient and committed to helping us, and we managed to secure a mortgage for our dream home. Could not recommend more!

May 13, 2024
Unprompted review
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Reply from JLP Financial

What a lovely review. Thank you and appreciate you taking the time to leave one.

Rated 5 out of 5 stars

Great Mortgage advice

Darren was a great listener and looked for all the best mortgages for me. Communicated very well and I'd recommend him to anyone

May 1, 2024
Unprompted review
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Reply from JLP Financial

Thank you....its been a pleasure.

Rated 5 out of 5 stars

Dan is the man!!

Dan helped me get a better deal for my annual health insurance renewal. He’s a very transparent and honest guy which is refreshing in this line of business. Would have no doubt to recommend him to others. Give him a promotion. He’s too good.

April 17, 2024
Unprompted review
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Reply from JLP Financial

Thank you for leaving such a fabulous review. As you say, Dan really is 'the man' :)

Rated 5 out of 5 stars

Five star service

I have worked with Darren for several years. The results have always been excellent where he has always been proactive in finding the best deals possible. Highly recommended!

April 5, 2024
Unprompted review
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Reply from JLP Financial

Thank you for the lovely review. Its always a pleasure working with you :)

Rated 5 out of 5 stars

Thank you!

Darren is very knowledgeable and provides excellent explanations and reassurance. Thank you Darren and Nancy for helping me getting the mortgage for my first home. Very efficient and quick response. Much appreciated for your help. Thank you for your expertise!

March 22, 2024
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review. It really is appreciated.

Rated 5 out of 5 stars

Excellent service

Darren was incredibly knowledgeable, helpful and reassuring throughout the whole process. I'm a freelancer so have a less typical background than some, but Darren gave me great advice for successfully securing a mortgage offer. His team were also efficient and kind. Would definitely recommend JLP Financial.

March 22, 2024
Unprompted review
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Reply from JLP Financial

Thanks for your lovely words - its been great working with you on this :)

Rated 5 out of 5 stars

Amazing service

Great service, really appreciate the insight and support in securing a mortgage deal so quickly.

March 11, 2024
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave a review...its really appreciated.

Rated 5 out of 5 stars

Thank you to Darren for yet another…

Thank you to Darren for yet another smooth experience - this time, with a re mortgage. Always friendly, professional and efficient. Think this is the third time using JLP and we will continue to do so!

March 6, 2024
Unprompted review
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Reply from JLP Financial

Many thanks for leaving a review......its always a pleasure working you.

Rated 5 out of 5 stars

First time buyers

We were very pleased with the service, profesional and fast ! As first time buyers Scott guided us all the way and made the process much less stressful!

February 29, 2024
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave a review - it means a lot to us.

Rated 5 out of 5 stars

New Health Insurance policy

I was delighted with Daniel Vanner's service in arranging our health insurance. Not only was our quote significantly cheaper but the whole process was managed for us without any issues. Thank you Daniel!

March 1, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for your review. It means a lot to us when we hear how happy our clients are.

Rated 5 out of 5 stars

Fast, responsive, expert guidance.

Darren and his team helped us to secure a mortgage offer. Darren has supported us with several purchases and mortgage renewals over the years. As always, phenomenal service. Fast, responsive, expert guidance.

February 28, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

As always, its a pleasure to work with you. Thank you for entrusting us all those times.

Rated 5 out of 5 stars

Joint mortgage

Scott made the process a breeze, with great communication and determination to help us get a great deal on our mortgage. Our application wasn't straight-forward (1 party self-employed), but Scott was tenacious and 'found a way' to make it work. Highly recommend!

February 26, 2024
Unprompted review
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Reply from JLP Financial

Thanks for taking the time to leave a review. Its great to hear that our clients are happy.

Rated 5 out of 5 stars

Prompt, efficient, mortgage brokerage service.

Dealing with Scott at JLP was a breeze, very prompt communication, application was sent in a couple of days, received our offer within 10 days (including the weekend!). Great rate found for us and would highly recommend.

February 23, 2024
Unprompted review
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Reply from JLP Financial

Thank you for leaving such a fabulous review. It is greatly appreciated.

Rated 5 out of 5 stars

Highly recommend

We have had a company healthcare policy for as long as I can remember. We took the decision to move it over to JLP Health to help with the yearly reviews etc and they have been fantastic. They listened, understood and came back to us with the options they found and explained it all. I highly recommend them.

January 29, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Many thanks for your review. It means a lot to us that you took the time to leave one.

Rated 5 out of 5 stars

Excellent Service

We have recently moved our Healthcare group policy over to JLP and the service has been excellent. Dan took the time to go through alternative quotes that he had obtained and the move to the new insurer was seamless.
I would not hesitate to recommend this company.

February 1, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thanks for leaving such a great review. It's always lovely to hear how happy our clients are.

Rated 5 out of 5 stars

I can not recommend JLP Financial…

I can not recommend JLP Financial highly enough. Perfect service.

February 11, 2024
Unprompted review
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Reply from JLP Financial

Thank you for leaving us a review. We do like to hear how our clients feel about us.

Rated 5 out of 5 stars

Mortgage application

Recently did a mortgage application and dealt with Scott. Was very good and responsive giving us a variety of options. Having applied separately recently I was a bit apprehensive as there had been a lot of hurdles thrown up. However Scott took all the stress out of it. Very appreciative.

February 6, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thanks for taking the time to leave a review - it's very much appreciated.

Rated 5 out of 5 stars

Excellent experience, thank you!

Scott from JLP Financial has made the whole application process so easy. We’re very impressed with his knowledge and communication during the whole process. Thoroughly recommended!

January 29, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for leaving a review. It means a lot to us to hear that our clients are so happy :)

Rated 5 out of 5 stars

I can fully recommend

I can fully recommend, Scott was very helpful with the whole mortgage application process. He also informed me of different offers and lenders available, which was very useful. Thank you for your help.

January 28, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review. It's appreciated.

Rated 5 out of 5 stars

I highly recommend Darren and JLP Financial to anyone looking for a top-notch mortgage advisor.

I have been working with Darren at JLP Financial for many years, and I can confidently say he is one of the best mortgage advisors. Darren has always made the mortgage process very easy for me and consistently found me the best deals. His expertise and attention to detail are impressive, and I have recommended him to several friends who have also had great experiences working with him.

January 1, 2024
Unprompted review
JLP Financial logo

Reply from JLP Financial

Many thanks for your kind words and for taking the time to leave a review.

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