JLP Financial Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, knowledgeable, and incredibly helpful throughout the process. Many people highlight the seamless and stress-free experience, noting how clearly everything was explained, especially for first-time buyers. The team's efficiency and dedication to going above and beyond to secure the best outcomes are frequently mentioned. Reviewers also consistently commend the prompt response times, with staff always available to answer questions quickly and provide timely updates. This proactive communication ensures a smooth user experience, making the entire process efficient and reassuring for customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their efficiency, professionalism, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its efficiency, responsiveness,... See more

Customer service

Clients share positive opinions on customer service, consistently praising the friendly, professional, and... See more

Response time

Customers consistently report positive experiences with response times, highlighting efficiency and quick... See more

User experience

Customers consistently note positive experiences with user experience, with many reviewers, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service provided by JLP and Darren. Darren worked with us at an early stage to help us plan for the right mortgage based on various scenarios and was then extremely efficient and helpful whe... See more

Company replied

Rated 5 out of 5 stars

We really couldn’t be happier with the service that we have received from JLP! From meeting with Darren last December to Scott and Darren helping us arrange our mortgage. We are first time buyers and... See more

Rated 5 out of 5 stars

Scott has been absolutely wonderful to work with, and has made the process as seamless as possible. I’m a first time buyer, and Scott clearly explained every step to guide me through the process. Bein... See more

Company replied

Rated 5 out of 5 stars

Scott has been absolutely fantastic from start to finish through our mortgage application process. Very efficient and an absolute pleasure to deal with. Scott made the process stress free and went abo... See more

Company replied


Company details

  1. Mortgage Broker
  2. Health Insurance Agency
  3. Insurance Broker

Written by the company

Mortgage & Protection Specialists. It’s about you, your finances and your financial future. JLP Financial is a team of professional advisers, with a simple ethos for complicated matters – Trust, Passion & Integrity is in our blood, it’s what we do, it’s how we advise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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No recent history of asking for reviews

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4.9

All reviews

(183)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb to deal with

Superb to deal with, knowledgeable and efficient. Quick response to any questions. Got us a great mortgage. Thank you Darren and team.

July 31, 2023
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to leave a review. Its been a pleasure.

Rated 5 out of 5 stars

Great service

Great service, quick and efficient. Communication is very clear as well thanks to Darren who is great to do business with.

July 5, 2023
Unprompted review
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Reply from JLP Financial

Thank you. Its been great to be of assistance :)

Rated 5 out of 5 stars

Knowledgeable and efficient

Darren was very knowledgeable and quick to respond. He took the time to understand our requirements and quickly got our mortgage application through.

June 23, 2023
Unprompted review
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Reply from JLP Financial

Many thanks for taking the time to leave a review...its appreciated.

Rated 5 out of 5 stars

Outstanding

From start to finish - excellent service. Communicative throughout the process whilst providing outstanding guidance and advice. Could not recommend high enough.

June 22, 2023
Unprompted review
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Reply from JLP Financial

Thank you for your kind words :)

Rated 5 out of 5 stars

Darren has managed to get me a mortgage…

Darren has managed to get me a mortgage from the lender that refused me when I approached them directly, I think this tells you everything you need to know about his know how of the financial services industry. Straight talking advice for those that don't deal with this on a day to day basis is priceless.

June 22, 2023
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Great to deal with

I have been dealing with Darren for over 15 years now. I have always found him to be trustworthy, responsive and very efficient. In short, great to deal with.

June 12, 2023
Unprompted review
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Reply from JLP Financial

Thank you :) - its been a real pleasure working with you too.

Rated 5 out of 5 stars

Excellent service

Thank you Darren, super helpful and efficient service. Secured us great mortgage deals on two occasions. Always punctual and a pleasure to deal with. Informative and easy to discuss with.

March 27, 2023
Unprompted review
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Reply from JLP Financial

Thank you for your lovely review :)

Rated 5 out of 5 stars

Very knowledgeable and professional

We have been dealing with Darren for over 15 years and have found him to be very professional, knowledgeable and excellent at finding us the best mortgage deals for all of our properties.

March 21, 2023
Unprompted review
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Reply from JLP Financial

Thank you....its been an absolute pleasure to work with you too and I hope for many more years to come :)

Rated 5 out of 5 stars

Friendly, prompt and stress-free experience

A friend recommended Darren to us when we were looking to apply for our first mortgage. As first-time buyers we were quite anxious about our application, however Darren outlined the process, and our options, clearly and gently. Darren and Nancy managed our application seamlessly and made this a stress free process for us. I would recommend them to anyone applying for a mortgage in a heartbeat.

March 10, 2023
Unprompted review
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Reply from JLP Financial

Thank you....really appreciate your lovely comments.

Rated 5 out of 5 stars

Clear answers in uncertain times

Darren gave us clear, concise and comprehensive information regarding the options available to us whilst re-mortgaging our home. The recent changes in interest rates and inflation left us uncertain of how to best to tackle this somewhat daunting task and simply having the ability to bounce ideas of a professional was thoroughly reassuring and really helped us narrow down our choice. Would recommend.

January 3, 2023
Unprompted review
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Reply from JLP Financial

Thanks for taking the time to leave us such a lovely review....its really appreciated.

Rated 5 out of 5 stars

Thank you

I met Darren while trying to purchase my first property. He was supportive and even when it seemed like it wasn't going to work out, he was able to offer the best advise. Thank you Darren, because of the personal touch you put into the process I am now a proud homeowner.

May 8, 2022
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review. We wish you all the best in your new home.

Rated 5 out of 5 stars

Great communication and very professional

Darren and Nancy have both been fantastic. As a first time buyer in the current climate it has been quite daunting trying to secure my first mortgage, but Darren has worked tirelessly to find the most suitable product with the best rates and has answered any questions promptly and professionally. I cannot fault their service or communication, and I will be recommending JLP to friends and family.

December 28, 2022
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thanks for your kind words and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Cannot recommend enough!

I just completed on my property, and as a first time buyer using a brand new government scheme, choosing JLP Financial was the best decision I could have made! Darren was very personable from the very first call. He ensured that he was knowledgable on the new scheme and relayed all the information to me in a way I could understand. He listened to my concerns and desires and always had my best interests at heart. He worked very quickly and effectively, communicating with the developers and solicitors in a prompt manner. He was always available for a call and was very quick to respond to emails. Always ready to answer any questions or concerns I had. He not only secured me the best deal available at the time in the tumultuous circumstances, but he went one step further and secured an even better deal when the original lender lowered their interest rate! And all of this at no cost to me. I was a bit sceptical at the beginning but I can now honestly say I am thankful I chose JLP Financial and I could not recommend enough. To Darren, Nancy and everyone else involved in the process of my property with Crest, thank you, thank you, thank you!

December 22, 2022
Unprompted review
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Reply from JLP Financial

Thank you for taking the time to leave such a lovely review. We hope you have many happy years in your new home.

Rated 5 out of 5 stars

Darren Reuben at JLP Financial has been…

Darren Reuben at JLP Financial has been my mortgage advisor for more than 15 years and throughout that time, he has always been attentive, considered & quick to respond. Darren's energy, client focus & attention to detail make him a very safe pair of hands that I have recommended to several friends over the years. He's always worked hard to get me the best deal possible and has hit target every time! David Young, Little Gaddesden, Herts.

December 14, 2022
Unprompted review
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Reply from JLP Financial

Thank you - here's to the next 15 years :-)

Rated 5 out of 5 stars

Excellent, informed, tailored, professional advice.

I have worked with Darren for a number or years because he provides tailored and informed mortgage and other financial advice that I trust without reservations. Darren is highly professional and knowledgable and provides a first rate service that I have come to rely on. He is extremely personable and always a pleasure to deal with.

December 7, 2022
Unprompted review
JLP Financial logo

Reply from JLP Financial

Appreciate the kind words....thank you.

Rated 5 out of 5 stars

10/10 Service!

Darren and Nancy were fantastic from the start of the process of us looking to buy our first home, right to its completion. Always on hand to answer any and all questions (no matter how silly!), and provided extremely prompt responses throughout with a friendly manner.
We would definitely recommend JLP Financial to all!

December 7, 2022
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for your lovely review :)

Rated 5 out of 5 stars

Darren is an amazing mortgage advisor…

Darren is an amazing mortgage advisor and helped me secure the best rates for my difficult situation. I highly recommend.

July 7, 2022
Unprompted review
JLP Financial logo

Reply from JLP Financial

Thank you for taking the time to post a review. We hope you will have many happy years in your new home.

Rated 5 out of 5 stars

Extraordinarily Professional - You won't find better

We are so incredibly happy and grateful we found JLP Financial. Darren and Nancy guided us through the dating mortgage process in such a professional and also kind way that made the entire long process so much more enjoyable. They always kept us on the loop and went above and beyond to find the best solution to our situation. Relentless in keeping our interests as a priority, Darren and Nancy are also tremendously nice people and we enjoyed each interaction we had. There is absolutely no personal interest in us leaving this review apart from a huge amount of gratitude for the extraordinary service Darren and Nancy provided us. Thanks A LOT!

October 20, 2022
JLP Financial logo

Reply from JLP Financial

You are very welcome...it was a pleasure working with you both and we wish you many years of health and happiness in your new home.

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