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John Moncrieff Lighting Ltd Reviews 680

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TrustScore 5 out of 5

4.9

Lighting Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their beauty and the excellent craftsmanship. Many people appreciate the efficient and helpful service, noting the staff's expertise and willingness to assist with finding the right items. The delivery service is also frequently commended for its speed and the exceptional care taken in packaging, ensuring fragile items arrive safely and intact. However, some customers mentioned issues with communication regarding their orders, particularly during holiday periods, and a few experienced longer delivery times than anticipated for certain items.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the beautiful,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt and swift... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, prompt, and... See more

Quality

Customers consistently note positive experiences with quality. Reviewers are delighted with the products,... See more

Order

Customers had positive experiences with order. Many reviewers praised the efficiency and helpfulness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a replacement ceiling glass lamp shade for one I had broken . I came across John Moncrieff after doing some online research and found their lovely website. I emailed Scott in Sales for some... See more

Rated 5 out of 5 stars

I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... See more

Company replied

Rated 5 out of 5 stars

I was looking for a new shade for a lamp for a while, after some online research came across John Moncrieff lighting. Had a phone call with Scott Gilmore about my requirements, he was very helpful... See more

Rated 5 out of 5 stars

Fast response to my enquiry. The class oil lamp chimney was considerably cheaper than elsewhere and came extremely well packaged. Would definitely buy again.

Company replied

Company details

  1. Lighting Wholesaler

Written by the company

John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.

Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Replacement oil lamp shade

After having knocked over my lamp and breaking the shade I was very pleased to find this company, John Moncrieff, where I could find a similar lampshade. It gives a lovely butterscotch glow and arrived very carefully packaged. Thank you!

November 14, 2025
Rated 5 out of 5 stars

Contacted John Moncrieff for advice…

Contacted John Moncrieff for advice regarding accidental breakage of glass lamp shade. Was advised to send photo of lamp and thereafter recommended a suitable stock item. Replacement lamp shade fitted like a glove and delivered promptly.

November 21, 2025
Rated 5 out of 5 stars

Got to me fast.

Got to me fast.
Well packed.
Looks to be very good quality.
Just have to figure out how to get it onto the bloody lamp!

November 20, 2025
Rated 5 out of 5 stars

Amazing work and great communication

Well packaged. Not yet put in place, but looks good.

November 7, 2025
John Moncrieff Lighting Ltd logo

Reply from John Moncrieff Lighting Ltd

Thanks for the great review — really pleased to hear you were happy with the communication and packaging. Even if it’s not in place just yet, it’s good to know it’s looking the part already. If you need any help once you’re ready to install it, we’re always here to assist.

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