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Jobe Sports International Reviews 625

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often highlighting their quality, comfort, and robust build. Many people also praise the fast delivery service and the exceptional customer service, noting quick responses and helpful assistance. However, some customers also noted issues with their orders, including receiving incorrect sizes or experiencing problems with product defects like holes or ineffective repair kits. A few other people also felt that the delivery process could be improved, mentioning delays or difficulties with tracking.

What people talk about most

Product

Consumers find product quality to be a mixed experience. Many reviewers praise the robustness and ease of use... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products,... See more

Delivery service

People report positive experiences with delivery service, often praising fast delivery times, with some... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers successfully ordered items... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

Bought 2 Yarra 10’6 boards last year. These are totally amazing products, well built, stable and come with all accessories and a bag you can carry it I . These are the best buy for a family as they ac... See more

Rated 5 out of 5 stars

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the b... See more

Rated 5 out of 5 stars

I had a warranty issue with my SUP YARRA 10.6 (the seam had com undone). I received quick, friendly and competent feedback from start to finish. Communication with the JOBE team especially with Victor... See more

Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100

Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

625 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Many problems and delays

Dealing with the customer service was time consuming, not user friendly and riddled with errors. I will be looking for a different supplier in the future

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Bought the Kobe semidry for scuba

Bought the Kobe semidry wetsuit for scuba. It fits perfect and is great! I love this suit. I’m 65 and this suit is flexible for me to move in without strain. Warm as toast.

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

JOBE terrible customer service

I have been trying to communicate with this company due to my Jobe 2 seater inflatable chair having an issue with inflating. I have emailed, txt messages and still no help from them.
I advise looking at other manufacturers as I've heard good reviews bout them. Customer service at Jobe is terrible. Spent £44 Inn parts that don't fit, £400 on the chair that's not fit for the purpose.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Best Product, best Service!

Good Product! Good Service! When you have problems with the Product, the service helps you very fast and sends you a replacement product! Love it!

March 25, 2022
Unprompted review

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